Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
too difficult for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one didn't work - seemed hard to connect it up - had to return - Best buys made it easy
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Stacy,
Thanks for your review, sorry you had to return. If you were unable to add your camera to your Base Station/SmartHub, read this article: https://kb.arlo.com/000039094. Or if you're unable to add your camera to your 2.4GHz WiFi Network, read this article: https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Issue with Samsung GS11
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo seems to have issue with the set up for uses with Samsung GS11 phones. I have bought 2 items and same annoying problem with both. When i scan the bar code to register the device it tries for 5 minutes, and then says it cannot find it. I tried everything for 90 minutes. Then tried on my wife's apple phone and worked first try. Support is terrible. They were no help
No, I would not recommend this to a friendWould Purchase Again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first video security system & very pleased. App is very useful for managing cameras. Only issue is WiFi connection could be stronger, but we could just be our WiFi. Would purchase again!
I would recommend this to a friendGreat Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its waterproof, heat resistant, and its great outdoors. 10/10
I would recommend this to a friendSurveillance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. It’s everything that I expected. I don’t regret my choice. 5 stars out of 5 recommended
I would recommend this to a friendArlo cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work well, but need to have good internet connection for them to work.
I would recommend this to a friendBetter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo Pro 4 are upgrade to the Pro 3, they added Wifi on the Pro 4 so you do not need to have Smart Hub.
I would recommend this to a friendArlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I would recommend it to my friends.
I would recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing good to say don't spend your money in that
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ivan,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great to watch your animals
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for watching my chicken coop and watching my new hens grow and keeping eye on them.
I would recommend this to a friend- Cons mentioned:Battery life
Terrible battery life and difficult interface.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality and battery life is far poorer than expected. The battery for both units lasted less than 2 months, even with minimal activity. Additionally, the siren was broken on one of the cameras. Lastly, the WiFi receivers appear to be very weak, with the cameras struggling to load feeds in an area of the house that easily receives 400+Mb speeds.
No, I would not recommend this to a friend Still going with more cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep buying them! This is about my 15th camera and I keep adding them.
I would recommend this to a friendno color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color night vision does not work Which is the reason I purchased these
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. If you're experiencing issues with night vision please try and reboot your camera and test again. If the issue persists, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best Regards,
Arlo Team
Nice Arlo cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Great value for the money. Would recommend this purchase and would buy it again.
I would recommend this to a friend- Cons mentioned:Battery life
Doesn’t work as described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description says battery will last 6 months - it doesn’t I have charged the batteries now every 3-4 days. There is also a lag of sometimes up to 2 mins so using the live feature to talk/sound the sirens light is essentially useless. If you just need a camera but not any other features that you don’t mind charging every week - this would be it.
No, I would not recommend this to a friend Home improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a black outdoor camera and this worked for me.
I would recommend this to a friendMy new cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Arlo cameras my house is so well protected with them! I should have bought these long time ago
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would highly recommend. Recieved fast
I would recommend this to a friendArlo cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Coverage is real good. Would recommend to anyone.
I would recommend this to a friendjunk, don't waste your time.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off picture quality horrible Not user friendly. App aint no good.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. To improve the image quality of your Arlo device, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/1179147
We also want to learn more about the concerns you have shared above. Please reach out to our support team so they can assist by navigating to Settings > Support within the Arlo app to explore the available support options.
We appreciate your patience and understanding.
Best regards,
Arlo Team