Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
Arlo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with Arlo once i added solar charges to suppliment the changing of the batteries.
I would recommend this to a friendstay away
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst arlo produck ever the build quality is awfull much better other products on the market other than this one stay away
No, I would not recommend this to a friendGreat product...just I'm not good at such things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very low tech person, but it was a little complicated for me to set up. More a statement of my ability probably than one of the device (for a average "techy")
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello computeroptions,
Thanks for your feedback. If you still require assistance in getting your Arlo camera setup, please reach out to Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Not what I expected..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs said it was Apple HomeKit capable. Does not say anything about puchasing a seperste bridge to connect to it.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Conan,
Thank you for your review.
The Arlo Pro 4 is compatible with Apple HomeKit. The Arlo Pro 4 camera is compatible with the VMB4000, VMB4500, VMB4540, and VMB5000 Base Station/SmartHub.
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
STEVEN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ARE YOU READING THIS??????????Change Phone Number to 6178341910 which takes TEXT Msgs FROM ARLO. 2076769600 DOES NOT ACCEPT TEXT MSGS
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Steven,
Thanks for sharing your review. For further assistance on addressing the concerns with your phone number you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Solid build quality, but too much hassle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build quality, except it requires an expensive hub to get all features. Hub is difficulty to buy, without buying a bundle. HomeKit is not available out of the box where less expensive cameras of similar build quality come with it and don’t require a hub. Only some of their cameras have anti theft, this one does not, so it would need a $50 accessory if necessary. In total this would have cost me over $400. There are better options out there.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello LmCeezter,
Thank you for taking the time to share your review. For further assistance or information, please navigate to Settings > Support within the Arlo app for service options available to you.
Regards,
Arlo Team
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great the view is great and lebron is the greatest ball player
I would recommend this to a friendMake another choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly the infared didn not work on 3 of my cameras from the very beginning. Then all the cameras went out. Returned them for refund.
No, I would not recommend this to a friendcameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras. I feel safe having these in my home
I would recommend this to a friend- Cons mentioned:Connectivity
Amateurish Software Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible software system. First time I went to recharge the batteries the app could no longer locate or recognize the camera. Had to uninstall it and then reinstall. Geofencing doesn’t locate or identify the camera half the time. Finally it to work again. Then after reinstalling the camera to my wife’s phone the app on my phone stopped recognizing it. A woefully inadequate software functionality.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello noname,
Thank you for taking the time to share your Arlo Pro 4 experience. Our team would appreciate the opportunity to work with you to investigate why your Arlo Pro 4 and Arlo App are not working as expected. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, email address linked to your Arlo account and your contact number. Additionally, please also provide the mobile device model and OS version of both yours and your wife's phones to help us with the troubleshooting. We look forward to hearing from you.
Regards,
Arlo Team
^KN
- Cons mentioned:Connectivity
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this because the subscription is 120 a year to see your camera
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello MayorWalsh,
Thanks for your feedback. We want to clarify that the Arlo Pro 4 camera comes with free trial to Arlo Smart plan. When the trial expires, you have the option to purchase an Arlo Smart subscription. Arlo Smart Premier plan is priced at $9.99 a month for up to cameras. To learn more, please check this link : https://kb.arlo.com/88/.
If you need assistance with your Arlo system, you may contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Great Doorbell Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love this camera, great find and very reliable.
I would recommend this to a friendThis just don’t work that all
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this camera you will have to pay monthly to record after 60 days
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jose,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Not too impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera always seems to have a foggy picture late night into the early am. I understand the temperatures change alot between those hours but I never had the same problem with my Arlo pro 2 cameras. Also the charging cord are both different now? Is this company trying to change into Apple ? Or is the name still Arlo? Smh greedy much?
No, I would not recommend this to a friendMr
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They malfunction a lot. Will not advice anyone to buy these
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Samuel,
We appreciate you taking the time to write multiple reviews on Arlo products and would like to address all concerns.
Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Review of Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sales rep did not explain to me that Arlo uses 2.5 ghz not 5. I called Arlo service they explained to me I should of been notified In addition Geek Squad from Fort Myers did not show up!!! I want my money back on this purchase I’m filing a formal complaint with Best Buy corporate office
No, I would not recommend this to a friend Great camera.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for my Arlo system. Connected into the WiFi or the base station
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably was so good that I'm going to tell my other friends about it
I would recommend this to a friendGreat Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo cameras are very good. Battery life is better than expected.
I would recommend this to a friend- Pros mentioned:Overall performance
Night vision not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but night vision was not near as good as I expected. Have seen better night vision on other cameras.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello CarolB,
Thanks for leaving us your feedback about your Arlo Pro 4 camera experience. We would like to further assist you and ensure that your settings are configured to meet your expectations. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM