Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Motion detection
Great Spotlight Security Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Arlo’s cameras for awhile and have been amazed by how much they’ve advanced over the years. This is my fourth Arlo product: the first couple were single cameras, then I got a doorbell camera, and now I have this spotlight camera. Unlike older Arlo cameras, this one doesn’t require a hub and can be tied into your home Wi-Fi. Picture quality is impressive; not only is it clear during the day, but the added spotlight also makes it just as clear at night. I installed the camera in a corner of my house to focus on my back deck, and the angle was so wide, I may consider installing it on a flat surface instead. Similar to the doorbell camera, it detects objects in motion (such as a human, animal, or vehicle), and it starts recording almost instantaneously. Installation was straightforward. Since I already had a base station for a previous model, I used it to install this camera as well. It was so easy to install with the base, I assume it would be just as easy without a base. I cannot comment on the battery life because it is so long – my other cameras have had great battery life, and this one claims to be even better. The only improvement I would suggest is increased volume on both ends of the two-way microphone audio. (It seemed a little quiet.) Because this is a fairly inexpensive camera, can be installed without a base station, and has such a great picture and a wide angle, I would highly recommend it for a wireless home security camera system.
I would recommend this to a friend Nice camera but no DVR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cameras were sent back because it doesn’t have a DVR that comes with the camera.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello William,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.
Regards,
Arlo Team
- Cons mentioned:Battery life
Great app. Terrible hardware experience.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my father in law’s security in December. In February, it completely shut down. After hours of troubleshooting, we replaced the power cord and battery, and after severL hours, got it working again, only for it to die again 3 months later. Will replace with more reliable hardware from Ring.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Eddie,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Night vision, Video qualityCons mentioned:Connectivity
Really needs to use 5ghz
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I like this camera . The image is very good. It detects animals and humans and let's you know which one. Tested this out with my brother and then the dog. The camera identified him as a human and the dog as an animal.i like that is has a light and turns on when someone passes by it. Night vision is good and clear. The mic is good picks up noise well. The speaker is not that great mind you its in my hallway its quiet there. The base is cool its magnetic so you can position the camera in many angles. The app is nice not perfect but it works. My issue is the camera uses the 2.4ghz and not 5ghz. Connecting to it has a delay. Also when I try to talk sometimes it won't connect. It's a pricey camera but it's solid
I would recommend this to a friend Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lawful won’t connect to wick nor any other tech for that matter
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Kailey,
Thanks for sharing your review. We like to learn more about the connection concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Best home camera ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras that i bought! I lets me and my wife sleep better at night.
I would recommend this to a friendI see you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose I bought it for. SECURITY and watching the coming and goings.
I would recommend this to a friendArlo pro 4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality and customization, I would highly recommend to others.
I would recommend this to a friendClear and great viewing area.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The greater angle viewing area is a big deal over my older Arlo cameras!
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guy left me without able to see any recordings. He was very concerned about leaving quick to his next job.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. We are sorry to hear about your installation experience with Best Buy. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Best shopping in best buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to shop at best buy, all the products i parched great!
I would recommend this to a friend- Cons mentioned:Battery life
Wouldnt want this again even if it was free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worest system ever. Takes 25 sec to load the videos. By that point why bother. The batterys dont last long we even got a solar panel and it wouldnt keep them charged. So we took ours back and got a ring. Which was cheaper!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and returned a total of 6 cameras for various reasons. Two wouldn’t connect, one quit working after a week. The website was not helpful and the chat bot told me I was not entitled to speak with a live person. I needed 4, ended up with 2 that worked, so I returned them and went with a different brand.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
not very good for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought the 3 pack. had a bad camera. returned and bought again. another bad camera. returned and went a different route
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello GizmoTom,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
Great camaras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great system works very well. I would recommend the system
I would recommend this to a friendRun don’t look back
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forget these they have issues with the app not working properly.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Obone,
Thanks for sharing your review. For further assistance on addressing Arlo app concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Camaras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and its very easy to use best thing I could of purchased
I would recommend this to a friendOlder Arlo camera's are better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my arlo pro 2 better it is more sensitive and you do not need a subscription this arlo is adequate.
No, I would not recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these cameras, they are the first ones I have ever purchased.
I would recommend this to a friend- Cons mentioned:Battery life
Dont get the wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to recharge battery once a week. Wouldn't recommend wireless.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team