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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,653 reviews
  • Rated 1 out of 5 stars

    Hard to hook up to wifi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried for three weeks to hook up to wifi. Gave up and returned item for Ring.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my sons house. I had the previous version and loved them. His are far better than mine and don’t require a base station.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not thrilled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last more than a week if that! Says it’s in color at night but turns to black & white.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad don’t buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad. First extremely difficult to sink the camera. Having to scan bar code. When I finally managed to to the code reading , huge delay in 2 way voice. Go so fed up , returned the same day. Not user friendly at all!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Wowskip,
      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
      Best Regards,
      Arlo Team
      ^KN

  • Rated 5 out of 5 stars

    From the first day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is a great time for you and I can meet and the family and the kids will send us the

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unreliable. NO CVR CONSTANT RECORD ON THESE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg these are junk. Waste of tine and money and forget about ANY kind of consistency. Use as a backup or temporary only

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and please provide a copy of your review and include your case number (if applicable), email address associated with your Arlo account and your phone number. We look forward to hearing from you.

  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our Arlo cameras already in use. Wanted the 2 way conversation capability offered by the Pro 4 for use on our front porch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful battery life, dies within a week. Can't connect to the live feed more often than I can. The device always shows disconnect/offline.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a eufy instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras suck. Everything about them is awful. Unfortunately misssed the return period.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Joshua,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Great service from the geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, two installers did a great job, explained everything in detail, made sure I was happy with everything, thanks!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo Pro 4 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is good but the battery only last for a couple of days compared on what indicated on the description that last for 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the least reliable cameras you can buy. The app logs you out several times a day, and will not save recordings while logged out (and thats IF they decide to save in the first place)

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi marissag,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    ARLO CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE PRO 4 AND ONE WAS PENETRATED WITH WATER WHICH CAUSED NO VIZABILITY SO THEY REPLACED IT WITH NEW ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execllent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the arlo Pro 4 camera. I like the features that it has. i will to purchase a second one but the price is on the high side

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run- money pit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of a sudden after owning Arlo cameras for years we add these and now we are forced to purchase a subscription to make them work. Money racket run

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tallent,

      Thanks for taking the time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help you out. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if you wish to use their app. I however wanted it to connect to my alarm app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Mounts quickly to trees, on decking. Satified with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Arlo system, only concern is how sensitive they are to the wind. Camera clarity is really good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good cameras….but need costly subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this particular brand because of the reviews I read online. What wasn’t explained was the fact that they required a subscription to function. Returned and bought Ring instead.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi 1largemember,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    best outdoor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than blink. app opens quickly to see movement. Purchasing a second

    I would recommend this to a friend