Customer Ratings & Reviews

Don't buy unless you plan on subscribing to their plan and spending an additional $10 a month. Was upgrading from original Arlo and never needed to subscribe. They are useless without the subscription.

Not good for our uses. Lag time was soooo slow as its a wireless system. Returned system.

The product doesn’t work. Comes with no manuals. Don’t buy

Could not get all 3 cameras to sink up or firmware update. They seem nice but i moved to another

Bought three and one can't be used, it's expired today and can't be exchange. the changeover period is too short.

Was excited to find in store. Highly recommended..

Easy to put them on. Took me hardly 10 minutes. Great buy.

Excellent camera's until there used outside. They say they're weatherproof but don't believe it. I've had mine just over a year and already the image is foggy and not worth the time. I would highly recommend getting the silicone wraps that are made for Arlo cameras otherwise you'll buy new camera's every year or so!

Really disappointed with this product. I have other arlo products and really like them. These batteries wouldn't last more than a day After being fully charged and on a dollar panel. I returned these and purchased another flood light that has proven reliability. It would be a great camera if the batteries lasted.

worth buying on this product!couldnt ask for more.would recommend

We ended up returning these cameras. No matter what settings we adjusted them to, the batteries all drained within 2 days. We added wifi extenders to get a stronger signal, which did not help. We adjusted the sensitivity down and it would auto adjust back up. No matter what we did, the batteries were all drained in 2 days.

Didnt always work well. Someone shined a flashlight into the camera and it went blind then stole the canera

The cameras keep going offline if they are disarmed and the only way to make them work again is removing the battery, this is completely useless if you are not home and very annoying to do. I don't recommend this brand to anyone.

Excellent product with excellent service and warranty .

Battery Does Hold Charge, I bought this in Dec 2022

I have been using the Arlo system for several years to monitor the activity around my home. I have two base stations and at least 8 cameras including two Pro 3’s, the previous model of the 4. The Pro 4 includes the camera, a proprietary magnetic charging cable, magnetic mount, and battery. Unfortunately, no power adapter, and the charging cable is still USB-A, which if companies are going to stop including power adapters in boxes, they at least need to provide USB-C cables, not something that is going to be obsolete in a few years. I typically keep my cameras wall or solar powered anyway, even though the battery lasts a long time. It’s just much easier to set and forget, especially for cameras mounted at inconvenient (need a ladder) locations. Setup as always is super simple with the Arlo app. If this is your first camera, there’s going to be a registration piece and asking you to setup a trial of Arlo Smart subscription. Since I already use all these features and have a paid account it was as simple as scrolling down to the bottom of my list of cameras and selecting to add a new device. After it’s added, it takes about 5 minutes to update the firmware. New to the Pro 4 is the ability to install it using your home WiFi instead of needing to require an Arlo base unit. This is good and bad. It’s great if you only need one camera and have excellent WiFi strength and do not require any of the features that you get with a base station, namely local streaming and recording of the original 2K quality image. If your WiFi is mediocre or you need more than 2 cameras you probably want the base station which is typically found in a package of 2-3 cameras anyway. A base station handles the wireless video from the cameras and can be plugged directly into your router which means your Netflix streams aren’t having to compete for the same wireless bandwidth with your cameras. The spotlight is the same as the one found on the Pro 3 and really helps to illuminate night time shots. Video shot with the spotlight activated will look more natural rather than the night vision you typically see on surveillance cameras. For example it’s possible to make out the color of someone’s shirt when the LED spotlight is activated. As mentioned above, there is a subscription which will provide the maximum benefits and experience for the hardware. With the Arlo Smart plan you’ll get cloud recording with 30 days of video history, and advanced object detection including people and packages. Obviously, the plan is worth it for the cloud recording alone. I don’t know if the people/package/animal detection works 100% of the time, but it’s pretty good. I really don’t care that the system tries to classify what it is as long as it records activity for any and all motion events. Another feature the plan comes with is cloud activity zones. This is an absolute must-have if you plan on getting alerts on your phone for the camera. It allows you to set specific areas within the frame of the video that will trigger the recording and alert you. For example, if you don’t want cars on the street triggering alerts you can exclude them or anything else that generates a lot of motion activity that you don’t care about. This model also features the option record everything continuously to the cloud. However, there's a few drawbacks to this approach in that it's an additional monthly cost on top of the subscription plan, running wire-free on battery is not an option, it's going to use more of your internet bandwidth, and it does require the base station. Really only worth it if your plan IS to capture everything happening like on a busy street. For most people, there's nothing happening in their yard 95% of the time to require this. Pros: No base or smart hub needed 2560 x 1440 HDR 2K Video w/ Night Vision Up to 6 months of battery life Simple App-based Setup Built-in Spotlight Auto Tracking and Zoom Emergency Siren Cons USB-A Cable Needs subscription for full benefits Only supports 2.4Ghz WiFI Overall, the Arlo Pro 4 is basically a minor improvement of the Pro 3, the biggest feature being the flexibility to use it without spending more money on a base, which is a welcome feature for anyone who only needs a couple of cameras and has good WiFi available. Highly recommended to anyone who is interested in a hassle-free video security platform and don't mind the subscriptions aspect.

Always know who comes near my house, sense of security

Not clear at night like the ones I have. Wish I can return it.

Ok video quality, and delayed notification with motion alerts. I expected more from a camera in this price range.

Very hard to configure, connecting to the app was really slow. There are huge delays on videos.