Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
stay away
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst arlo produck ever the build quality is awfull much better other products on the market other than this one stay away
No, I would not recommend this to a friendDon’t buy these cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 30 days you won’t be able to capture alarm videos
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Make another choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly the infared didn not work on 3 of my cameras from the very beginning. Then all the cameras went out. Returned them for refund.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great the view is great and lebron is the greatest ball player
I would recommend this to a friendNot what I expected..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs said it was Apple HomeKit capable. Does not say anything about puchasing a seperste bridge to connect to it.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Conan,
Thank you for your review.
The Arlo Pro 4 is compatible with Apple HomeKit. The Arlo Pro 4 camera is compatible with the VMB4000, VMB4500, VMB4540, and VMB5000 Base Station/SmartHub.
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Refund policy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One camera didn’t work. And because i is took it back after 15 days I didn’t get my money back just a lousy card to use at Best Buy.. RETURN POLICY SUCKS!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Arlo,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with the appropriate team. We thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras. I feel safe having these in my home
I would recommend this to a friendGreat Doorbell Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love this camera, great find and very reliable.
I would recommend this to a friend- Cons mentioned:Connectivity
Review of Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sales rep did not explain to me that Arlo uses 2.5 ghz not 5. I called Arlo service they explained to me I should of been notified In addition Geek Squad from Fort Myers did not show up!!! I want my money back on this purchase I’m filing a formal complaint with Best Buy corporate office
No, I would not recommend this to a friend Great camera.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for my Arlo system. Connected into the WiFi or the base station
I would recommend this to a friend- Pros mentioned:Motion detection
Great Spotlight Security Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Arlo’s cameras for awhile and have been amazed by how much they’ve advanced over the years. This is my fourth Arlo product: the first couple were single cameras, then I got a doorbell camera, and now I have this spotlight camera. Unlike older Arlo cameras, this one doesn’t require a hub and can be tied into your home Wi-Fi. Picture quality is impressive; not only is it clear during the day, but the added spotlight also makes it just as clear at night. I installed the camera in a corner of my house to focus on my back deck, and the angle was so wide, I may consider installing it on a flat surface instead. Similar to the doorbell camera, it detects objects in motion (such as a human, animal, or vehicle), and it starts recording almost instantaneously. Installation was straightforward. Since I already had a base station for a previous model, I used it to install this camera as well. It was so easy to install with the base, I assume it would be just as easy without a base. I cannot comment on the battery life because it is so long – my other cameras have had great battery life, and this one claims to be even better. The only improvement I would suggest is increased volume on both ends of the two-way microphone audio. (It seemed a little quiet.) Because this is a fairly inexpensive camera, can be installed without a base station, and has such a great picture and a wide angle, I would highly recommend it for a wireless home security camera system.
I would recommend this to a friend Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably was so good that I'm going to tell my other friends about it
I would recommend this to a friend- Pros mentioned:Night vision, Video qualityCons mentioned:Connectivity
Really needs to use 5ghz
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I like this camera . The image is very good. It detects animals and humans and let's you know which one. Tested this out with my brother and then the dog. The camera identified him as a human and the dog as an animal.i like that is has a light and turns on when someone passes by it. Night vision is good and clear. The mic is good picks up noise well. The speaker is not that great mind you its in my hallway its quiet there. The base is cool its magnetic so you can position the camera in many angles. The app is nice not perfect but it works. My issue is the camera uses the 2.4ghz and not 5ghz. Connecting to it has a delay. Also when I try to talk sometimes it won't connect. It's a pricey camera but it's solid
I would recommend this to a friend Great Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo cameras are very good. Battery life is better than expected.
I would recommend this to a friendjunk, don't waste your time.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off picture quality horrible Not user friendly. App aint no good.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. To improve the image quality of your Arlo device, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/1179147
We also want to learn more about the concerns you have shared above. Please reach out to our support team so they can assist by navigating to Settings > Support within the Arlo app to explore the available support options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Best home camera ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras that i bought! I lets me and my wife sleep better at night.
I would recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing good to say don't spend your money in that
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ivan,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Nice camera but no DVR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cameras were sent back because it doesn’t have a DVR that comes with the camera.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello William,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.
Regards,
Arlo Team
Mr
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They malfunction a lot. Will not advice anyone to buy these
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Samuel,
We appreciate you taking the time to write multiple reviews on Arlo products and would like to address all concerns.
Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Arlo pro 4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality and customization, I would highly recommend to others.
I would recommend this to a friend