Customer Ratings & Reviews

Would take random pictures. Would alert about random cars/people driving by.

the employees were nice enough, but didn't know squat about the product. Very disapointed.

Bought 3 only 2 worked from the box miss ship back date buy 2 days.

Arlo pro 4 system is not as good as pro 3 system wish they still made pro 3

Will never buy arlo again... Had it for five months and now it doesnt work.

One piece was damaged Went in store staff was not. Helpful at all

Not good for high traffic areas around anywhere. Thx

Wish the lite was brighter but the quality is good

not satisfied at all with the product Very disappointed

Junk, don’t go arlo! Very unreliable, better choices out there!

Overall this is a good camera security system. Have had for close to 4 months now. Pros: Reasonable priced compared to some other devices. Package included 3 cameras, 4 batteries & charger. live shots and recorded videos notifications to phone and can disable cameras battery life decent for outdoor cold maybe once a month charge needed mounts solid but twist to take off if needed, also battery can be removed with tool included without taking down whole camera. has button phone for light, and siren and talk Cons: Delay in live shots, sometimes 10 seconds. (all systems appear to have delay, some longer than others.) when going to app I have to tap screen to active live shot battery life does go faster if not in good wifi service. we have 2 with strong wifi and one mid strength signal and the mid strength always needs charged sooner. must get subscription after 3 months free, ($10+ per month) otherwise cameras almost useless. Overall I am satisfied with the camera system. Does what we needed.

I have set up several “traditional” security camera systems with a DVR/base-station, wires and cameras, as well as IP/network wired camera systems. This camera is by far the simplest to mount and configure. Using just my phone I was able to complete everything I needed to do to get the camera up and running, and it was simpler than setting up some wifi enabled plugs I have scattered around the house. Someone with a cell phone, and basically NO experience with setting up any kind of electronic device should be able to get this camera up and running in very little time. Placing the camera and orienting it was also super simple: one screw to mount the base where I wanted it. Once the base was on the wall the magnetic attachment between the base and the camera made pointing the camera exactly where I wanted it to look unbelievably easy. Operationally the camera is as simple as the setup. The interface on both phone and tablet is easy to navigate and the image is outstanding. The wide field of view is a very nice feature as it allows a single camera to cover a large area, even if the “fish-eye” effect is a little weird at first if you’re not used to it. I was actually more impressed with the two-way audio feature as I didn’t know what to expect. The audio is crisp and clear even from a good distance away. The motion detection on the camera is not so sensitive that it picks up cars driving pass the house as my older system did, but it seems like it does a real nice job of detecting any movement within about 30 feet or so. When the motion sensor sees something it also turns on a spotlight. This is not the brightest, but it doesn’t need to be as it illuminates the detection area meaning you have a nice color image of whatever set it off, while not being so bright as to get annoying every time a cat strolls past late at night. People I know in law enforcement have recommended this type of camera to me as the light has a deterrent effect on many scaredy-crooks. The system also has an integrated siren and enhanced 911 call capability, but haven’t tested them, but I can see where they could be useful as well. The nicest feature is the notification system. Each time motion is detected and recorded a notification pops up on devices that are authorized in the Arlo account. This is a nice feature and it has alerted us to a couple of package deliveries as they arrived rather than stumbling upon them hours later as sometimes happens at our house. Each notification categorizes the type of motion detected if possible as person, vehicle, animal etc. and puts a small image in the notification from the recording so you can quickly see what caused the notification. The only thing I have had to get used to is the lack of a continuous recording feature. I understand that as a cloud-based system 30 second clips make a lot more sense though, and it’s really just my own personal preference as I have found that motion activated systems don’t always catch everything you really want to see, but that is a small quibble. The camera came with a 3 month trial of the online account that provides recording and some of the advanced features. Without a recording capability the camera is VERY limited in what it can do so I will likely pony up the $3 a month for the camera after the trial, though I have looked at expanding to additional cameras with a base station, that would allow for local backup. All in all I am extremely happy this camera, though at the cost and the subscription I don’t think I will be replacing the rest of my legacy security cameras any time in the immediate future. I put this one in the highest traffic area for people and vehicles, and the most likely place it might catch someone breaking into a vehicle or stealing a delivery, and I think this camera is perfect for that.

I bought these to replace my Arlo Pro3 setup that was having battery issues. This was on sale or would have just replaced the batteries on my Pro3's. This seems to be a good setup, so far. Clarity seems good and night vision looks good too.

This is my first security camera purchase. Happy with the product overall. Picture quality is very good. Installation is very easy. Battery life is about one week, I live on busy street. Recommend mounting the camera in very accessible location, because of changing batteries. I used a small blocks of wood to attach the camera to, and then using a clamp to attach the block of wood with the camera to the house. It took some time to figure out the best location for the cameras. Using clamp allowed relocating cameras from place to place without damaging the house exterior. Smart notifications are good but not perfect. You will get lots of notifications no matter how much filtering you do. My understanding is that even if the smart notifications filter the viewed object, the camera still registers the object, and does drain the battery, except you do not get the notification. I like the compact size of the camera and would advice against XL model cameras which are very bulky.

I had wanted to get an outdoor security camera for some time but did not splurge earlier because I didn't want to deal with complicated set up. I got this camera and was pleasantly surprised by how easy it was to set up. Once the app was downloaded, it was easy to pair and follow the simple instructions. The camera is held to the base by way of a magnet. In my opinion, this has pros and cons. The con is that anyone could conceivably just come and take the camera with no problem whatsoever. The pro is that it is easy for the user to install the base with the included screw and anchor then mount the camera and adjust as needed. It's also easy to remove the camera to charge it when necessary. It appears to me to be secure in the attachment and I have no fear of it falling off (unless perhaps a bird landed on it, for example). While I've not had it long enough to test the life of the battery charge, I can say that I did place it where it would detect movement multiple times which generated the spotlight to come on and generated alerts. So far (about 5 days), the battery life indicator says 88%. It's super easy to charge; just remove the camera and attach the included charger to the unit. There's no need to remove the battery. The alerts appeared to trigger from four to six seconds after the the motion was detected and the event saved in the library for review. In the dark, the spotlight is activated thereby illuminating the subject. The video image quality appeared to me to be very good, nice and clear. Going to live image, you have the option of activating the spotlight if it's dark and when that's done, the image is colorized as opposed to varying shades of gray. The two way audio also appeared very good and clear. Activity zones can be set up so that you can indicate areas from which you want to receive motion alerts. Also, this seemed well able to distinguish human from animal. Also, auto zoom and tracking can be set up and it can be disarmed or placed on a schedule or have geofencing set up to limit the alarms and detection, thereby prolonging battery life and unnecessary alerts. I've not used the Arlo Smart services, such as smart notifications, e911 or call a friend. I've got package detection on but haven't had to use it yet. Alerts can be easily viewed and/or deleted from the library. It does have an activate siren feature that I've not tried so as to not "cry wolf" for the neighbors. I presume that if I detect an intruder, I can activate the siren myself to hopefully have him think twice about taking that package or trying to get inside. I'm still within the 3 months of the free trial subscription and am not sure what services (other than cloud storage?) may be gone after that time trial.

I got this as part of the Arlo EOL program discount, as such I was happy, but full retail is steep. Mostly a solid performer, geofencing can be a bit frustrating if you have 2 or more people who are part of the system. If 1 person doesn't have their phone set "right", you will not correctly trigger the home mode. The camera has overall has a slightly better image than the original Arlo that it replaced. Expect to need to charge more often in active areas of placement as you trigger the motion and use power. Best for active areas is to forget the battery and wire in the power if possible or get the XL battery to ~double battery life (which is acceptable). Note the batteries take several hours to charge (overnight for XL). A spare charged battery for the swaps is essentially needed.

I must say I was nervous to pick up this camera due to other reviews indicating the battery would only last a week, but I figured I would give it a shot, and I’m glad I did. I’m not sure if the reviews about bad battery life had a defective unit, didn’t fully charge the battery, or maybe have an obscene amount of motion alerts, but I did not have that issue. Maybe there was a firmware update by Arlo that fixed this. I have had the camera installed about 3 weeks, and it started fully charged, and as I write this review has 73% battery remaining. The camera is installed in my driveway facing down it towards the road. Now things are different during covid, but my wife and I still venture out of the house for drives almost daily. To give you an idea of use foe the camera and what it picks up, it detects vehicles passing by (which you can set motion zones in the settings to turn this off if need be). It picks up the delivery drivers dropping off my packages almost daily. Also picks up the neighborhood stray cats, rabbits, and occasional deer that roam up my driveway and into the backyard. So this camera does get its use and still has a good amount of battery life. Install was pretty simple. You wanna get the camera out of the box, downlod the Arlo app, and follow the instructions to get the camera setup. Installation was easy as well just involved a small 4 foot ladder and a drill to get the bracket mounted. The camera has a really strong magnetic attachment to the base. Obviously if you place the camera high enough out of reach you should be fine from theft, but if its reachable from the ground you should invest in a more permanent mount for the camera. Camera is easily compatible with Google Home, has a built in led spotlight and alarm, which you can access manually if need be. Its loud so if you had to trigger it im sure it would deter any unwanted company. You can also trigger calling 911 from the camera app, although im not sure why you would go into the app to do that, and not just call 911 normally from the phone app if you needed it. Seems odd but its there nonetheless! Overall a good camera and recommended!

These Pro 4 Spotlight cameras are great. The picture resolution is phenomenal which equals crystal clear picture. The 160 degree wide view only adds to everything. The camera paired with app gives me a peace of mind when it comes to the security of my home. Before I bought these I had the Arlo Ultra 2 cameras. The Pro 4 paired seamlessly in the app with the Ultra 2 cameras.

Summary: The good-looking design combined with great features, makes this security camera very useful. The physical setup of the camera was straightforward and easy, the magnetic mount is a great design and helped make the camera easy to install. It did worry me, if it was going to move or slip off its mount, but it seems to be holding very well. The app setup was easy and straightforward. The biggest thing I’m looking for in the security camera is the video quality and wireless connection. So far I have no problems with the connection and the 2k video quality looks crisp. It integrated well into the rest of my smart home devices. Overall, I’m happy with my experience in using the Arlo Pro 4 security camera and I feel more safe in my home with better peace of mind. FEATURES: • 2K HDR. • Color night vision • Integrated spotlight. • Quick and simple wire-free setup • Magnetic mount • Connects directly to Wi-Fi (No need for hub) • 160-degree field of view • 2-way audio • Built in smart siren • Rechargeable battery • Six-month battery life on one charge (depending on how often its tripped). PROS: • Magnetic mount makes it easy to adjust and it’s strong. • Wire free • Easy app setup • No need for additional smart hub to connect online • Magnet cable for charging is great and easy to use. Snaps right in. • Spotlight is great for night video capture • Video and audio quality are great • I personally like the rounded design of the camera CONS: • Live video feed has a slight video and audio delay since it’s over Wi-Fi. This delay can make two-way voice communication awkward. • You have to recharge the Arlo every couple of weeks, compared to a “set it and forget it” hard-wired video surveillance system. • Wi-Fi connection is limited to a 2.4GHz network. I wish it had the option to connect to a faster, less crowded network (like 5 GHz) for flexibility.

I have 2 Arlo Pro 2's set up on either side of my house just below the roof facing the street. I bought 2 mounts for them and mounted them covering the entire front area of the house. The one bad thing about the Arlo cameras is that you have to remove them in order to get to the battery and charge them which meant that every 4-5 months I had to get my ladder, climb up and take them down to charge them and after charging, back up the ladder to put them back and readjust them to the proper angle again. I solved that problem by buying 2 solar panels and installing them next to the Arlo cameras and now I never have to climb up to charge them again. The only problem is that the resolution is only 1080p and when my neighbor who lives directly opposite me had his car broken into, my cameras couldn't get enough detail to identify the culprit. When I saw that the Arlo Pro 4 had 2 K resolution, I figured I could replace at least one of them and with the added spotlight it would be a deterrent to crime. I was surprised that the new Arlo Pro 4 didn't have a standard charging Micro-USB jack but used a magnetic charging plug. That means I would have to buy a new Solar panel again. I decided to leave things the way they were and put the new Arlo Pro 4 in my backyard. I mounted the base on the back wall of my garage and adjusted the camera watching the video on my iPhone and it seemed OK. When I walked inside and tried to access the camera again, it tried very hard to establish a connection but it just couldn't do it. It connected to my WiFi and worked when I was standing outside so why didn't it work when I walked inside. I'm using the Eero 6 mesh router so I get full house and backyard coverage and yet I couldn't get a strong enough signal for it. I removed the camera and put in inside my house looking out the window and have a pretty good image but the base that magnetically holds the camera just doesn't give me an angle that points down enough to see the front of my house perfectly. I will have to get some kind of tripod to hold and angle the camera the way I want to. Setting up the app was pretty easy since I already had the 2 other cameras in the app, I just added the new one and it appeared right away. The quality of the image is much better than the Pro 2s but I'm really disappointed that they changed the charging system. If you don't already have a camera system, this would make a great security system since you can zoom in and see details pretty clearly.