Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- |
- SKU:
- 6454739
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Like but not love.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the motion sensor and the notification. Picture quality is okay. The downside of it is that the battery drains constantly. If you have tall areas you’re wanting to install this, then it’ll be inconvenient to replace the batteries. Other than that it’s good.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Rated 5 out of 5 stars
Security cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are very good picture quality is excellent. Sound is excellent. I’m very pleased with my purchase. I recommend this product to friends and family.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Rated 4 out of 5 stars
Overall, alright cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries not coming charged is a bit inconvenient. The online software takes quite a while for the video stream to load. They don't pick up the internet as well as I had hoped. However the install was mostly painless and the picture quality and sound quality is more than decent. Overall, would purchase again.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Does the job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was relatively straightforward. You can connect the cameras directly to your Wi-Fi network without needing a hub. Video quality is decent as long as you subscribe to their monthly storage plan which comes to about $13 a month. Their activity zones and automation settings are useful, but can be a bit finicky. For example, we kept getting notifications from our front yard camera when there was movement outside of the activity zone that we had selected. The system also seemed to be confused with when to set the appropriate modes. This could be user error, but I feel like it should have been a pretty straightforward process. Overall, the system does what we want and expect it to do.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend Rated 1 out of 5 stars
Bad don’t buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad. First extremely difficult to sink the camera. Having to scan bar code. When I finally managed to to the code reading , huge delay in 2 way voice. Go so fed up , returned the same day. Not user friendly at all!!!
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250B - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Wowskip,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
^KN
Rated 1 out of 5 stars
Very unreliable. NO CVR CONSTANT RECORD ON THESE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg these are junk. Waste of tine and money and forget about ANY kind of consistency. Use as a backup or temporary only
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and please provide a copy of your review and include your case number (if applicable), email address associated with your Arlo account and your phone number. We look forward to hearing from you.
- Cons mentioned:Battery life, Connectivity
Rated 3 out of 5 stars
Nothing to write home about
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Video quality is ok day and okish night. Battery life is laughable compared to the 6 month advertised. (2 stars knocked because of that, although knocking 3 is close) Battery might last 6 months if the camera is off. I have mine set on the lowest settings and i am recharging them every couple weeks. One of the 4 batteries last only a week, maybe. (There's one spare battery) Activity zones are ok accuracy wise. You can set the boundaries but you'll still get notifications if someone/thing is within 5-10 feet of it. Animal, person, package, and general motion sensors seem very accurate (within the activity zone). Overall ok system. Relies on internet which can be a drawback. Batteries absolutely suck!!!!! Accuracy is good. Video quality is good day. Okish night. not worth the price due to battery life. Im convinced they had some dude point the camera at a wall where nothing happens all day and he was like "yup, battery works." Then went back to watching tictoc.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Arlo Pro 4 Spotlight Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and installed the new Arlo Pro 4 Spotlight Cameras on the exterior of my house, the goal is to augment our current security system with high-performance outdoor wireless cameras. The Arlo Pro 4 cameras are a little on the expensive side, but trust me it's worth the investment (the cheaper ones are terrible). The set-up and installation process was relatively simple, especially given the magnetic mounts (very strong).Even though I am just learning the system and need to work out my own tech-kinks, I highly recommend this product!
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friendRated 1 out of 5 stars
Run- money pit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of a sudden after owning Arlo cameras for years we add these and now we are forced to purchase a subscription to make them work. Money racket run
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Tallent,
Thanks for taking the time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help you out. We appreciate your patience and understanding.
Best Regards,
Arlo Team
Rated 1 out of 5 stars
Ehh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to trade the original one in because the first one did not work as promised. Then returned it for an Arlo Essential without the bells and whistles.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050B - Black
No, I would not recommend this to a friend- Cons mentioned:Battery life, Connectivity
Rated 4 out of 5 stars
Arlo Pro 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Pro 4 Arlo setup with 3 cameras. Everything now seems to be up and running. Had issues with one camera battery charging. Then once it finally charged not able to connect with the system. Took a tech to help out. Need more how to instructions in pkg.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
You just can't beat these cameras
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have four Arlo cameras, but I didn't have the Pro 4 yet. My experience with Arlo wireless cameras has been very positive. I've used them for the past six plus years. They are simple to mount, simple to set up and have many features. The Pro 4 specifically offers three features my other cameras don't have. The first one is a zoom/follow feature that will actually zoom in on a subject and track it's movement when triggered. You can turn this feature on or off in the settings. My camera is mounted at my front porch and I find that it works really well for objects that are a bit farther away. For instance, a car going by. It tracks it well and zooms in on it. But for anyone walking up to my front porch, it takes just a little too long to find what caused the motion and home in on it. The second new feature is a built in LED spot light. The light comes on when the camera is triggered. It's a bright light and is well suited for areas that are not already lit up. It offers a fair amount of light and will not only scare away a would be intruder, but lets them know they are being recorded. If you don't need the light to come on because of where you've placed the camera, you can turn it off under settings. The third feature is 2K resolution. You can use either the 2K resolution feature OR the zoom feature. But it doesn't allow you to use both at the same time. I chose the 2K resolution for my front porch mounting. Video is crisp and clear and noticeably better compared to my other Arlo cameras. It also has two way communication that allows you to talk to someone while you're looking at them on your phone. A siren that you can either set up to turn on when the camera is triggered, or turn on from your phone if you don't like what you see. I already have an Arlo base station and it found and connected the Pro 4 very quickly. You do not need to have a base station to use this camera, it will connect to your WiFi by itself. However, using it with the base station does give you better control and more options of how to store your video. I've never had any trouble with any of my cameras losing signal and I have them all over the outside of my house. If you're not familiar with the Arlo app, I can tell you... it's great. Very well thought out and intuitive to use. You can access every setting from it for all your cameras, set up different modes of operation, define a schedule for each camera for when you don't want it to be triggered, set up your notifications, etc., etc.. I use it on my Samsung S10+ and I get notifications on my phone from all my cameras. I also have a Galaxy Watch, and get notifications on that as well. A new feature I've noticed with the Pro 4 is that the watch notification will show me a snapshot of what triggered the camera, right on the watch. Some people in other reviews have complained about poor battery life but I've been using them for years and have the same batteries in them that they came with. I charge mine about every couple of months. The Pro 4, may require a bit more charging because of all the features it offers, and that must at some point translate into battery life, but I fully charged this camera 4 or 5 days ago and the battery level is at 98% today. I love these cameras. You can't beat the ease of installation and setup combined with the great video quality in both daylight and night conditions. Having to charge the battery once every couple of months is well worth it to me. If it bothers you that much, Arlo sells a solar charging panel that you can mount next to your camera and never have to worry about charging it again. That also lets you put it in a less accessible area for even better coverage, like on your second story. Can't say enough about these cameras.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend Rated 1 out of 5 stars
Not easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried for 2 days to get my phone and arlo to sync and it wouldn't. Got too frustrated with it im goingbto return it and get my 200 back
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Shydydsu,
Thanks for raising this with us. We would appreciate an opportunity to assist you with getting your Arlo Pro 4 camera installed. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im having issues with these im not really happy i bought last ones had them 4 yrs as soon as extended warraty went out ive had issues since so bought the pr4 im having issues with these to
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Helpme,
Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Camera stopped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks of work, the camera suddenly stopped working. I tried returning but i was told that i can no longer return it back. Wont recommend it. Get Nest camera.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Best,
We appreciate you sharing your feedback about the Arlo Pro 4 camera and would like to learn more about the trouble that you are experiencing with your Arlo system so we can assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 5 out of 5 stars
Great Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the old wireless Arlo and the ArloQ cameras for years and was satisfied with them. But just bought the Arlo Pro 4. It was super easy to install (as well as the SmartHub) and the quality and options on this camera are much better than the old ones. Definitely worth the extra cost for all the added functionality. I am very happy I upgraded! And, moving the old cameras to the new SmartHub was also super easy. Seamless transition.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend- Pros mentioned:Motion detection, Overall performanceCons mentioned:Response time
Rated 4 out of 5 stars
Great Camera!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work great! Very discreet, easy to set up and easy to use. The camera takes a nice clear picture and I'm impressed at how long the batteries have lasted! My cameras are set up in hot, sunny locations and I thought that the battery would drain a lot faster. I don't know if they'll last two weeks, but it should be close. Very good at detecting motion, but there is a slight delay to when it will start recording. My only complaint is that I wish it had a farther range for picking up motion.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If you're experiencing some range issue with your system, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.
We appreciate your support.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Refund policy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One camera didn’t work. And because i is took it back after 15 days I didn’t get my money back just a lousy card to use at Best Buy.. RETURN POLICY SUCKS!!
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Arlo,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with the appropriate team. We thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
- Pros mentioned:Overall performance, Video quality
Rated 4 out of 5 stars
Little but a mighty camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small lightweight camera great picture app easy to install audio is clear wish had blinking light or some light always on so people would notice it amd think it’s on all the time even if it isn’t
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Rated 4 out of 5 stars
Arlo Pro Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well .... provides good but not great video quality .... easy installation ... nice to have a backup battery to keep charged at all times ....
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend










