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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,653 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic and notifications. Like you can zoom way is 12X Setting alert zones is is makes it nice. Would rate 5 stars if the battery life was a little better. My most active camera battery will probably last 3 weeks and the other 2 cams probably 5 or 6 weeks.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Consumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life with little activity last less than two months. Arlo support is non-existent, purchased a second Arlo Pro 4 and after three weeks of unsuccessful resolution from Arlo support was unable to sync up the second camera had to return the camera. Camera has good quality during the day, night vision the quality is not good.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Buyer16,

      We appreciate you time in sharing your feedback about your Arlo Pro 4 experience. The battery life of your camera approximately lasts up to 6 months with average use. Its battery life may drain quicker than expected with heavy usage and other factors that may contribute it. See tips here : https://kb.arlo.com/291/ to learn who you can extend its battery life.

      To help you with your concerns, please contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up, really like the ease of charging and exchanging batteries. The video is clear too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I wanted, and simple to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro4 cameras really are the best for your home. they look great, work even better, and when we got the subscription service, the whole family loves loves it. Arlo is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install, just download the app to your smart phone and put the cameras where you want them. Great video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo’s wireless camera Pro 4 works as advertised. Simply amazing, great battery life, clear video, prompt alerts! Best thing I’ve purchased so far this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    Better than Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to try out against the Pro 2 setup I have. I like the auto tracking feature and the picture quality does seem better. Not a huge fan of the factory magnetic mount as it doesn't give much options for adjusting the direction the camera faces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. It was really easy to install and set up. I have two, one on the front of the house and one on the back. It captures a wide view and you can set zones for that camera to actually pick up and record. Picture quality it crisp and clear and the audio it really good too. I also got the solar panels for them so I don’t have to charge the battery. Those were also super easy to install. I would highly recommend these to anyone looking to have a little extra security around their home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Decent Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install and pair with my phone. They also have a great picture. The only complaint I have is that there is a 8-10 second lag time between when the camera senses motion and when I receive a notification on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love and recommend Arlo and Pro 4!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras. I love being able to view all activity on my phone while I’m away. Having these cameras give me a sense of peace while feeling safe!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cameras. have had them for quiet a few years just had to get a few more.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible Battery Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the camera but the battery life is a different story. I literally have to charge the battery ever 4 days. The manual says that the charge should last at least 3-6 months. That is not the case with my camera.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Amazing Easy Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and use. I had Arlo cameras, so i added more, they were easy and i like that there is no base station with these,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original Arlo cameras for about 6 years. Since the batteries are no longer available we had to upgrade to Arlo Pro 4. So far we are liking the upgrades and how easy the cameras were to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great product for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great quality for the price! PROS: Cheaper than having to pay for a security service that charges insane prices alone for installing. Quality is pretty good for motion detection and sound. Easy to setup even for non-technical people with user-friendly settings. CONS: Not super clear if you have to zoom in from far. The product comes with 3 cameras but without a subscription you only get support for 2 cameras for specific types of settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deterrent and features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an attempt to steal from a Pod in my driveway. I needed a solution to monitor the Pod. These Arlo cameras provide alerts, allow for easy configuration to alert me if it is an animal, people, or vehicles within the area. I have more peace of mind now. I bought this less than an hour after the event and after talking to another customer at Best Buy who was adding on to his system. I have 3 cameras now and will be adding 3 more and all with solar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with a few quirks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major knock is that the “zone setting” feature is far from perfected. I still get overly notified of vehicles on the street in front of my home even though it is not in the selected zone. Additionally there is a wide amount of lag time between viewing and live feed. More than I would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. I got one camera for my home and am able to see my deck and mailbox. It works well and is relatively easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth Every Penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Arlo user from First Generation. Just upgraded to Arlo Pro 4s, extremely satisfied with quality and support. Best security camera ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlocameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it set up. For some reason when my husband tried to set up app on his phone, the cameras would not connect. He had to delete the app from his phone and then I added it to my phone and it worked?

    I would recommend this to a friend