Customer Ratings & Reviews

Great pic and notifications. Like you can zoom way is 12X Setting alert zones is is makes it nice. Would rate 5 stars if the battery life was a little better. My most active camera battery will probably last 3 weeks and the other 2 cams probably 5 or 6 weeks.

This was easy to set up and use. I had Arlo cameras, so i added more, they were easy and i like that there is no base station with these,

It took a while to get it set up. For some reason when my husband tried to set up app on his phone, the cameras would not connect. He had to delete the app from his phone and then I added it to my phone and it worked?

I bought the best buy 3-pack arlo pro 4 camera bundle with security mounts and charging station. The cameras video quality is pretty good, but definitely has some difficulty picking up license plates in my driveway, ( maybe I should have purchased 4k ) even when mounted right above my garage. The app works surprisingly well and I have no issues with it. My only major complaint was that, it is marketed as wifi ready and it is, however it only connects to a 2.4ghz network, which I didnt have. I was able to bypass that and everything is working smoothly. They do have a smarthub you can buy to connect if you don't have a 2.4ghz network, but it seems they are hard to find and not in stock at most places. This is a great overall and easy to use security system with some pretty good in app features. I would defintely reccomend, its a good product for the price and ease of use.

This is a great camera. It was really easy to install and set up. I have two, one on the front of the house and one on the back. It captures a wide view and you can set zones for that camera to actually pick up and record. Picture quality it crisp and clear and the audio it really good too. I also got the solar panels for them so I don’t have to charge the battery. Those were also super easy to install. I would highly recommend these to anyone looking to have a little extra security around their home.

Product is GREAT! Super easy setup and great quality of picture!!!! The app is also very user friendly.

These cameras were easy to install and pair with my phone. They also have a great picture. The only complaint I have is that there is a 8-10 second lag time between when the camera senses motion and when I receive a notification on my phone.

The major knock is that the “zone setting” feature is far from perfected. I still get overly notified of vehicles on the street in front of my home even though it is not in the selected zone. Additionally there is a wide amount of lag time between viewing and live feed. More than I would expect.

We had the original Arlo cameras for about 6 years. Since the batteries are no longer available we had to upgrade to Arlo Pro 4. So far we are liking the upgrades and how easy the cameras were to set up and use.

Been using Arlo products for years, this new camera is well worth your money, looks clear and the light is a great addition!

Easy setup and great quality for the price! PROS: Cheaper than having to pay for a security service that charges insane prices alone for installing. Quality is pretty good for motion detection and sound. Easy to setup even for non-technical people with user-friendly settings. CONS: Not super clear if you have to zoom in from far. The product comes with 3 cameras but without a subscription you only get support for 2 cameras for specific types of settings.

I purchased the Pro 4 because of several reviews, but I have found it falls well short of what I sought. The picture up close is fine, at least during the day. At night, the picture is quite grainy. What is frustrating is the video being recorded is delayed. Specifically, the recording does not start recording for 5+ seconds. For example, I have a camera in my garage. I can open the door to enter the garage, walk up to the camera and then turn back to the door and go inside. The recording only captures me walking back inside. That delayed recording doesn't help, especially for the camera we installed outside when trying to capture a person who walks into the zone. By the time we are able to see the recording, only the person walking out of the zone (or nearly out of the zone) is captured, not providing sufficient detail. I offered to pay the monthly fee for the 24x7 recording so I could actually see what the recording being sent to me was missing. However, to get 24x7 backup requires a base station (or smart hub), which is why I did not go with the Ultra. This is an additional purchase. This set comes with anti-theft mounts. These are fine, in theory, but it does not allow you to adjust the camera to a 90 degree angle. For the outside camera, I wanted to put on top of a fence/post but could not because the only angle I'd get is the sky. There is no way to adjust or remove the anti-theft mounts so I had to get "regular" casings for the cameras and then purchase an attachment: both add another ~ $35 each. At least once a week each camera stops recording. It would be somewhat helpful if this happened at the same time for the cameras (perhaps I could point to the connection, but then again, it always says I have "great" internet connection), but that's not the case. Each time I have to re-set the cameras and any/all recordings until the re-set are not captured. I have contacted Customer Service several times. They are polite, but not the most helpful. I have told them that if I could, I would return these cameras but the 30-day period has since passed from my purchase. I let them know that I'm so displeased that I have not even unwrapped the third camera from the set because the first two don't work that well. I have other cameras around my house that are connected to the house alarm. They are 1080p. I wanted cameras not connected to my alarm so I chose Arlo. My 1080p cameras work much better --- day and night --- both up close and afar. I really am disappointed with this product and wish I could return it. To get it working the way I would want, excluding the actual images and delayed recording, will cost an additional ~ $250. Setting up was fairly simple, and if using for limited purposes, perhaps this would be a better fit for you. But I have found this to be frustrating and unreliable. I would not advise someone to purchase.

I am happy with this purchase. I got one camera for my home and am able to see my deck and mailbox. It works well and is relatively easy to use.

Excellent cameras. Purchased for our home when our utility trailer was stolen. So far has worked perfectly for what we need.

Long time Arlo user from First Generation. Just upgraded to Arlo Pro 4s, extremely satisfied with quality and support. Best security camera ever.

Had an attempt to steal from a Pod in my driveway. I needed a solution to monitor the Pod. These Arlo cameras provide alerts, allow for easy configuration to alert me if it is an animal, people, or vehicles within the area. I have more peace of mind now. I bought this less than an hour after the event and after talking to another customer at Best Buy who was adding on to his system. I have 3 cameras now and will be adding 3 more and all with solar.

Works great at picking things up! Great picture quality. Detects animas, humans or motion so that helpful that it tells the difference.

Using on multi properties at different locations and all work well via one app

Perfect product ! Crystal clear picture, easy setup, perfect alerts functionality ! Couldn’t be better ! Highly recommended!

Great product easily installed everything was in the instructions