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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,653 reviews
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Upgrading was a good thing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace 2 of our Pro 2 cameras. The upgrade gave us a better field of view, clearer picture and the spotlight was a bonus. The audio was also better! Overall it was an excellent improvement!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our Arlo Pro cameras with Arlo Pro 4 cameras. The clarity of the night vision is much better than the Arlo Pro camera. Wider field of view and ability to set up Activity zones makes these cameras a significant upgrade for us

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo Cameras for Beach House

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently switched from Blink to Arlo cameras at our beach house and are very pleased. The Arlo cameras have a better picture, wider FOV, better sound quality, and better battery performance thus far. Very happy thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and clarity amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro was so easy to install. Took less than an hour to install all three. Video/picture clarity is amazing. There is literally nothing negative I could say about them. They have add a huge layer of security to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Action Capturing camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another brand security camera, and it was not good at capturing activity via video, as the footage was frequently of “no subject”. Arlo so far has been good at turning on in a timely manner so that 90% of the time the video captures the “triggering” subject. The footage is clear, and can be “zoomed-in” without distorting! If Arlo continues to perform at the rate, I will be installing four more cameras along my perimeter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 4 out of 5 stars

    Arlo pro 4 system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great video easy installation. Holding comments on batttery life product to new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Peace of Mind but still Figuring it Out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have great quality picture and definitely provide peace of mind. It's really nice to be able to check on our dogs while they're outside and we can't see them through our windows or while I'm working in my office. We're still figuring out the settings in regard to picking up (or not picking up) certain motion detection, but overall we are happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Slow load but decent camera system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is A+ and the install is pretty easy. I have had to set these up a few times, adding cams to my setup and also when I updated my network. Setup can be hit or miss. And checking cameras has a slow load time, 10 to 15 second load which isn't a lot but not as quick as some other camera options. With all that, overall, still very nice cameras and I'm happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great video quality and app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and super convenient app. Just wish battery life was a bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Amazing Security Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing motion detection footage that can reach over 100 feet from where we have ours and the wireless camera works even in our woods about 60 yards from the modem inside the house. Perfect picture and video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Barn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear pictures. Easy to install and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Wonderful cameras!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set of Arlo cameras I have owned. They are some of the best wireless cameras you can get in my opinion. They offer great quality with wonderful additions such as the zoning and 2 way audio.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great quality easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera picture looks fantastic. The app works well with compiling the videos. My only complaint is I wish once a camera detects motion it would continuously record until motion isn’t detected anymore. It’s a bummer to get 10 notifications back to back for every movement. There might be a setting to change this, but I haven’t found it yet. Overall, great product and happy I went with Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    solid upgrade from original arlo pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, notifications are snappier and image quality is a big upgrade from the original set we owned. battery life tbd but seems to be holding up. Setup was a little bit annoying having to force my device onto a 2.4ghz network which is not a straightforward process. haven't been able to get recorded clips to play in the browser but the app works well. love not having to use a bridge in the house and connect direct to wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not worth price, does not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it works, it works well. But on first one, after a short time, it stopped working without being plugged in, new battery did not fix, nor any new cords. On second one, the videos started cutting out after 3-4 seconds, even with battery fully charged. Both right after warranty ended, as if programmed in. Definitely not worth the cost.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Crtclthinkr,
      Thank you for taking the time to share your Arlo Pro 4 experience. Our team would appreciate the opportunity to investigate why your Arlo Pro 4 cameras are not working as expected. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, email address linked to your Arlo account and your contact number.
      Best Regards,
      Arlo Team
      ^KN

  • Rated 5 out of 5 stars

    Awesome Camera System!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Camera System is very easy to install and set up, you can do it yourself! The App walks you through it all. The settings are easy to navigate and the best thing is you can customize your camera detection area and other useful settings. The video resolution and sound is excellent. They all come with an integrated light which is very bright. Allows the video to be clear as day when recording at night. Overall, I am extremely satisfied with my Arlo Camera System. Now I have a peace of mind knowing my home is safe when I’m home or away. I will definitely recommend this product to family and friends. Thank you Arlo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    97% reliable. Excellent clear color recordings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wind, trees and birds set it off so I have do comb through many recordings each day. Great quality color recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Camera. Need cloud account.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I do love the camera. It was simple to install and connect and configure. The video and sound is really great. It came with a free 3-month trial to the cloud storage and extended features. I was hoping to go without because I don't really need the fancy features, but, if you don't get it, you only get live stream which doesn't help much if I am not staring at my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set of camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy set up. Took me about 15 minutes from start to finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup and excellent features.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros:Easy to setupNo wires requiredRecognizes people, animals, and vehicles. Ideas for improvement:Provide charging cord for each camera in box. Include standard mount for each camera in box. Have an option to have local storage on a computer or external hard drive without the need of a hub. Temporary mute option on notifications. It goes off repeatedly when kids are playing outside.

    I would recommend this to a friend