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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Barn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear pictures. Easy to install and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great video quality and app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and super convenient app. Just wish battery life was a bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Amazing Security Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing motion detection footage that can reach over 100 feet from where we have ours and the wireless camera works even in our woods about 60 yards from the modem inside the house. Perfect picture and video quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    97% reliable. Excellent clear color recordings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wind, trees and birds set it off so I have do comb through many recordings each day. Great quality color recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Wonderful cameras!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set of Arlo cameras I have owned. They are some of the best wireless cameras you can get in my opinion. They offer great quality with wonderful additions such as the zoning and 2 way audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera System!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Camera System is very easy to install and set up, you can do it yourself! The App walks you through it all. The settings are easy to navigate and the best thing is you can customize your camera detection area and other useful settings. The video resolution and sound is excellent. They all come with an integrated light which is very bright. Allows the video to be clear as day when recording at night. Overall, I am extremely satisfied with my Arlo Camera System. Now I have a peace of mind knowing my home is safe when I’m home or away. I will definitely recommend this product to family and friends. Thank you Arlo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlos are an effective solution to security and th

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upgraded Arlo cameras the housing is simple but easer to remove without threading the bracket. Wish Al, the batteries were uniform, too many chargers to keep up with.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Camera. Need cloud account.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I do love the camera. It was simple to install and connect and configure. The video and sound is really great. It came with a free 3-month trial to the cloud storage and extended features. I was hoping to go without because I don't really need the fancy features, but, if you don't get it, you only get live stream which doesn't help much if I am not staring at my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great quality easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera picture looks fantastic. The app works well with compiling the videos. My only complaint is I wish once a camera detects motion it would continuously record until motion isn’t detected anymore. It’s a bummer to get 10 notifications back to back for every movement. There might be a setting to change this, but I haven’t found it yet. Overall, great product and happy I went with Arlo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great at recording and viewing. night vision and color could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Night vision

    Rated 5 out of 5 stars

    Arlo pro4 review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo pro with spotlight was a nice upgrade and addition to my pro2 setup. I love the full color night videos and feel more secure with the light coming on when motion is detected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set of camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy set up. Took me about 15 minutes from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    solid upgrade from original arlo pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, notifications are snappier and image quality is a big upgrade from the original set we owned. battery life tbd but seems to be holding up. Setup was a little bit annoying having to force my device onto a 2.4ghz network which is not a straightforward process. haven't been able to get recorded clips to play in the browser but the app works well. love not having to use a bridge in the house and connect direct to wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup and excellent features.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros:Easy to setupNo wires requiredRecognizes people, animals, and vehicles. Ideas for improvement:Provide charging cord for each camera in box. Include standard mount for each camera in box. Have an option to have local storage on a computer or external hard drive without the need of a hub. Temporary mute option on notifications. It goes off repeatedly when kids are playing outside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not Happy at All with this Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 12 hours of doing the setup as properly described to get all 3 of these cameras to connect to the Arlo app. Connecting to my WiFi was not the issue, it was the poorly designed app actually recognizing that the cameras were on my network that was the problem. I literally did the same process 40 to 50 times until they connected, and that was after trying other ways to get it to work. Pointless customer service didn't help either. The battery life is WAY below what they say, even with the recommended optimizations (which is to basically tell it not to notify you when it sees something) Camera cannot read the license plate of my car sitting in my driveway about 15 feet away. (even with the zoom which just pixelates) and the "recordings" that it makes and stores are like 13 seconds long. I have not found any way to make that longer other than manual recording. To top it all off, there is no way to Add a 4K camera to this set as is, it might work if you get their hub thing which will cost a lot more.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your feedback. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      For any other questions or troubleshooting needed, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great video quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased 3 Arlo Pro 4 Spotlight cameras and 1 Arlo Pro 3 Floodlight camera. The video quality is excellent and the ease of installation was very positive. I am still trying to figure out how to minimize how many notifications are sent. I would like it to be a little easier to set up a schedule but overall I am very pleased with the camera system and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Spotlight Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, app setup, monitoring, notifications. Easy to make modifications via the app. Great picture and video quality! One of the BEST Home Security cameras out there!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    My Arlo family of cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Arlo camera family for several years for backyard wildlife monitoring. I recently had a unit fail, so I upgraded to the pro 4. Better images, but able to use same base unit and recharging station. I even will be adding the solar panels so a few units to place units in harder to reach spaces to I don’t need to manually bring units in to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Easy set up and high quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took back the nest cameras and bought this so glad I did. This setup is better than nest jn so many ways.. color night vision, zoom is better. Set up, the app and it has a very bright spot light.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Major privacy issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're concerned with privacy, NEVER, EVER purchase Arlo products. Unknown to most people, the full functionality of the system is directly tied to you having a subscription with Arlo, thereby giving Arlo personnel, and anyone who might hack their system, the ability to view your network. Additionally, the battery charge life is weak and the motion-sensor detection does not function as it should. I discovered ATV tracks in my front yard coming from the woods behind our house. The tracks meant the perpetrator drove right under from front camera and yet the motion detection failed to detect the ATV. Furthermore, this review should have been listed as a verified purchase. However, the Best Buy associate failed to put my purchase under my account. I would strongly NOT recommend Arlo due to the listed issues.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review.

      At Arlo, we take your privacy personally. We believe your personal data belongs to you alone & your data is for your eyes only. We are committed to practicing the highest standards of data protection.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      There are multiple ways to optimize the motion detection of your Arlo cameras so events are not missed detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us