4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo is the best bang for your buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a dective and have dealt with various surveillance camera systems for years. The Arlo cameras have great video quality and the videos are easily sharable in the event they catch a crime. The install is as simple as it gets and the setup is super easy. I can even speak to people on my property through the cameras which have microphones and speakers. The battery life is amazing. Hands down the best bang for your buck. Protect yourself and your property with Arlo cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Didn't Disappoint!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras to monitor the outside of our home and so far I have not been disappointed. The one complaint I have (and it is typical for most instant on cameras) is the lag of the video feed on the app. But I went into this knowing that would be the case. Other than that, they were very easy to set up, video quality is great in daylight and at night. I have one covering the driveway that is 40 feet away and the connection is solid. I plan on purchasing a few more in the future. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad a system for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great at picking up people, animals, cars, etc. I with the app was better. There’s no way, at least that I can find, to customize alerts. I’d like to have something almost like an alarm when I’m sleeping if a person is detected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life, continuous disconnects. Please shop another manufacture. I reconnected all cameras this morning and in about half an hours time cameras disconnect. Starting a search for a new security package.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rburandt,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    A great truly wireless camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the Pro 4 is a great culmination of years of experience for Arlo. The Pro 4 is battery powered and truly wireless. It can be used with a base station or my own with my own wifi. It can also be powered from AC or have the battery maintained by a solar panel. It is incredibly flexible. I have used Arlo cameras since the first Arlo branded cameras back in 2015. They have had their ups and downs, but feel like they are very solid now. The Pro 4 is definitely the sweet spot for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. The only thing it need to improve with is with how sensitive it is with monitoring movement. My driveway camera will not capture everything my front door camera does even though they had to pass by my driveway camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wireless Home Video Surveillance System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wireless surveillance system which easily connects to your home Wi-Fi to provide not only desktop access but smartphone access as well. You can receive alerts letting you know which area movement was detected and a feature that you can activate to call and send emergency personnel if needed. Excellent product for the price. I would recommend this for any home or apartment owner who is looking to add a reliable surveillance system to their residence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to install, however the software leaves things to be desired. For example, it does not detect human movement immediately from a long driveway. Only when the person gets relatively close does the camera begin recording.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to set up and use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the system for less than a week but so far, so good. It was very easy to set up the two cameras that came as a pack. Nice aesthetics and they are working fine. My only concern is that there is a delay from the live image.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Amazing Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Covers a great amount of area and the video quality is very clear. Overall super happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera at great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Arlo Pro 4 after some research into home security cameras. It had all the features I desired in a security camera and it was very reasonably priced. I’m completely satisfied with my purchase. It’s intuitive, easy to set up, has great picture quality, and the subscription plan for the extra features is at a great price point below all the other competitors. I definitely recommend the Arlo Pro 4 camera to those who are looking for a great home security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is spot on, motion detection works great. Only thing that is lackingnis the app is a little slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new pad and the many updates great value and good instore support. Also gotthe $179 membership fot geek squad service and special offers

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t waste your money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of money. We purchased the pro4 camera system in May & everything worked well for a short time. Our WiFi crashed a few months later so getting the cameras reset, up & running was a nightmare. Since then only the doorbell is recording. Also the battery is stuck in 2 of the 3 cameras. Customer service is nonexistent. I spent hours trying to reach a human & it was nothing but one dead end after another. This junk is going in the trash & we will move on to a better system.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rats, Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and please provide a copy of your review and include your case number (if applicable), email address associated with your Arlo account and your phone number. We look forward to hearing from you.

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, I have 2 installed inside my house pro 2 and 4. Connectivity is smooth for me. Great price ranges for different types of cameras. Would have gave 5 stars but I wished it came with a longer charging cord, battery is still 4/5 but has so many things draining the battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m happy with my spotlight 4 cameras but one of them hasn’t been recording motion and i can’t figure out why. otherwise they were easy to set up and have enhanced our lives, as one of them allows me to monitor elderly parents when home alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and helpful camera. An easy use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera and how useful it has been in watching over our house. The wide angled views and speaker ability through the microphone make it amazing to use.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Good outdoor security camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Like the app for tracking and recording as well. The video is clear and motion detect works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo Pro 4 Bundle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the arlo pro4 is a great camera system. I wish the best buy bundle came with the magnetic charging cables and I wish the cameras had a bit more powerful flood light but overall I am very pleased with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cameras and the fact you don’t have to connect to a hub it’s all wireless. QR code makes it easy to connect

    I would recommend this to a friend