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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great cameras at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Arlo cameras for a few years and the new Arlo pro 4 cameras are a lot better. I chose to upgrade my cameras and I could t be happier. Was about to go with Vivint but I looked at the prices and they're way higher than Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Incredibly clear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera are so clear. They are also very sensitive to movement and sound which makes me feel so much safer!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    As advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and love that it is wireless and easily accessed on our phone using the Arlo app. It did take some playing with the settings on one of the cameras by a tree that was triggering motion and draining the battery but we were able to figure it out without calling for assistance. We bought the 3 camera package and will be adding a 4th to complete the overall monitoring of the exterior of the house. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great and the installation was easy. Had to change out my first battery and had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these cameras! P

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Easy to set up and they are clear and do what I need them to do. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    The best camera ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install, video quality, audio, night light, everything in general the best camera for your home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best system I’ve ever bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received and installed a total of 4 cameras and they work great. The range on them is much further than expected and the clarity is amazing. The package detection system has not failed at all. The AI used to detect vehicles, people, and animals has proven to be a 9 out of 10, being that sometimes it will only detect motion, and not differentiate between the three. Over all though 9.8/10 will be buying more for inside my home.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This records crisp clear video. This has great night vision. The motion sensor is very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good wireless option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good option if you want an efficient and wire-less cameras. Cons- delay on the response to see a live image. If yiu get an alert and want to see what’s going on… you wont be able to see until the camera ends recording. It was time for me to upgrade to a more advance system for my need.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Dezhern,

      Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    I love this camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera. Easy to install and friendly. I recommended 100%. My brothers will buy and I will buy for my other homes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Recomended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First-time user. Works perfectly well. Picture clarity is very good, even pick up the sound and was very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the cameras for a few weeks. The batteries seem to seem to be holding up. The app is very easy to use. The setup and installation was easy. The video quality is quite good though I am unable to compare to other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to use. Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and easy to use. I’m actually pretty happy on how easy it was to install the pro 4. The app works great. Slight delay, it might be my network connection. Otherwise it’s good. Oh and also the batteries is a great idea. I just hook up an extension cord right up the the camera and connect the the charger (while it’s off obviously) but yes I enjoy and recommend to anyone looking into it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good camera with no cables

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera to install anywhere with no need to run cables. During daylight the image is amazing, during night not su much (it doesn't have IR) but with the whitelight the images improves. I understand that having IR would draw a lot of power from the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Security Camera!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and recordings come out great. Still leaning how to program the motion settings. Love the spotlight feature, it's very bright! Would recommend this security camera to anyone needed and good quality one for there yard or home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Continuous Improvements

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Arlo has done away with the base station, video quality, improved the battery life and added new features. I had a 1st generation Arlo system that I was not really using due to battery life and issues with connecting/staying connected to base station. I final took advantage of a President's Day sale to upgrade and am delighted to see the fantastic improvements and new features/capabilities that Arlo has incorporated into the Pro 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Arlo system. It is very user friendly with setup and device management. Picture quality is good. And the ability to alert me when someone is approaching my house is comforting. We look to get more products once back in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Awesome Outdoor Video Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my arlo video outdoor camera, love the video quality and motion detection. Its awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get to the screen to view the cameras because of two step verification. I have 7 cameras and two base stations, two step verification has turned all my equipment into a brick. I had to replace my phone a little over a week ago which may be part of the issue. When I try to login into Arlo it says it doesn’t recognize the device and prompts me to enter a security code, no code is ever sent. This issue happens on my Samsung phone and on my PC web browser. I have tried both Email and SMS, neither work, the code is never sent. You will not get any help from this company, there is no help line and their email is unresponsive.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Absolutely love this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this system too. I have the Floodlight Pro 3 and this camera. This one is for my front door. Fairly good setup, I did have to force quit the app and reconnect the camera a few times for initial setup, but after that it was seamless. Excellent quality, I love how well you can control the light, audio, etc from the app. The notifications for the iPhone and Apple Watch are fantastic. I’m impressed and not the least bit disappointed. Thank you for an amazing product!

    I would recommend this to a friend