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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,653 reviews
  • Rated 5 out of 5 stars

    Best Upgrade ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want peace of mind, I recommend this product! Simple to setup, no cables required and no SmartHub required. Each camera connected directly to our WiFi without a glitch using the Arlo app. The features are well advanced and easy to use. If I could give it more than 5 stars, I would! I bough this camera to replace the original Arlo, which I had for years. Upgrading was worth it! Many more features and camera resolution is much better. Thanks Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best of Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro 4 is simply one of the best indoor/outdoor security cameras you can buy. Arlo Pro 4 is easily recommended for anybody looking for high-end smart home security solution. Arlo Pro 4 is also an unbeatable value. Bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra battery is nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sends email when battery is low and easy to change out batteries with extra. Happy with the service too.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Exactly what I wanted!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are high quality cameras that are very flexible and have nice features to suit whatever your need may be. If in the market for more than one camera, I recommend the 3-pack of these - they give you 4 batteries so you can quickly swap them out and don't have to go without your camera while the battery charges. This is a quality feature that adds a very nice touch to this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got theses based on online reviews, and at the time had a great deal on a bundle. The picture is good and the spotlight is a nice feature. Set up was straight forward following the app instructions which is a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps an eye when we cannot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just installed our Arlo Pro 4s in our new home and we LOVE it. We have one in our garage as we have Key delivery for our packages, and it’s able to let me know when the delivery driver opens our garage when we are or are not home. I love the way we can schedule our own system that works for us, such as having cameras that are indoors off while we are at home, but on once we leave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good security camera. Great picture. Love the spotlight and speaker features. The magnet charger is also a great upgrade from past cameras. Only complaint is the lag on the app when accessing the live view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo or nothing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love the durability, ease-of-use and quality we get with the Arlo brand!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No way!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is the worse thing I've ever purchased from Best Buy. They are junk...It took forever to connect the camera because it keep saying camera was off line when it wasn't after about 3 hours of installation I set up an account and a subscription on my smart phone. Then with my credentials she downloaded the app and l that is when it logged me out of on my phone. I went to the arlo web site and found out you can only use one device but I can open another account on my wife's phone and pay for another subscription. I am not paying for 2 subscriptions to use this system. This product is useless to me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Luke,

      Thank you for taking the time to share your review. We want to clarify that there is no requirement for a second subscription when granting access to another user. For full information on our grant access feature, please see: https://kb.arlo.com/000039122https://kb.arlo.com/1103229

      For further assistance or information, please navigate to Settings > Support within the Arlo app for service options available to you.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Clear and detailed picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the spotlight camera is very clear and crisp. Wide full view. Alerts when movement is detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now have 6 of these placed both inside and outside our home. We have had an Arlo Go thru Verizon for several years and use it in our vehicle to watch our dogs and temperature inside. That camera works very well for us so we went with the Pro 4 for our home needs. Easy set up and like that they are wireless and can run on battery or plug in. New to using them but hope they work out well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture &sound and easy install. If your looking for a security camera this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I like not having the hub. The picture clarity is great as well. Easy interface to maneuver through!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. The app is a little clunky, especially when adding "friends". My wife and her phone shouldn't be a friend! It should allow multiple users to access the account from multiple places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much 4 of my friends purchased after me telling them how much i love Arlo products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    arlo pro 4 easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the most worst experience with arlo so far my first camera system that i bought brand new it would not set up base station so i called arlo do unthink they wanted to help me no!!!!!!! they were telling me it was used and they dint want to wait for me to turn off hub and turn it back on they act like they wanna help oh were tring to reach u f…… and it t as kes forever to even get a real personand nosi got the arlo pro 4 same crap….

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Aaron,

      Thank you for your review. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very happy with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and wide video quality resolution. Audio sounds good both ways. Battery seems like it can last up to 2 months and charges for a few hours or so. Light isn’t bright enough to illuminate a walkway but it’s great to help camera video at night. I’m very impressed with Arlo pro 4 camera and intend to buy camera with search light next along with some solar panels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras with coverage and detection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for a while now. They have good coverage and the spotlight and detection with zoning features work well. Cloud subscription is probably worth it for multiple cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Read before buying…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in the market for a security camera system for our home and while looking into several different brands, including one I work for, we finally decided with Arlo. Best bang for your buck, the interface is easy to operate for non techies, quality of video is great. Instructions to set up are easy to follow. Hands down best out of the several we checked out. We are even getting more cameras. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. The wireless connection is surprisingly good considering my wireless network is in the basement. Great coverage when installing the camera all over the exterior of my house. Good value.

    I would recommend this to a friend