4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,653 reviews
  • Rated 5 out of 5 stars

    Clear and detailed picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the spotlight camera is very clear and crisp. Wide full view. Alerts when movement is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Exactly what I wanted!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are high quality cameras that are very flexible and have nice features to suit whatever your need may be. If in the market for more than one camera, I recommend the 3-pack of these - they give you 4 batteries so you can quickly swap them out and don't have to go without your camera while the battery charges. This is a quality feature that adds a very nice touch to this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps an eye when we cannot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just installed our Arlo Pro 4s in our new home and we LOVE it. We have one in our garage as we have Key delivery for our packages, and it’s able to let me know when the delivery driver opens our garage when we are or are not home. I love the way we can schedule our own system that works for us, such as having cameras that are indoors off while we are at home, but on once we leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo or nothing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love the durability, ease-of-use and quality we get with the Arlo brand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture &sound and easy install. If your looking for a security camera this is it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. The app is a little clunky, especially when adding "friends". My wife and her phone shouldn't be a friend! It should allow multiple users to access the account from multiple places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now have 6 of these placed both inside and outside our home. We have had an Arlo Go thru Verizon for several years and use it in our vehicle to watch our dogs and temperature inside. That camera works very well for us so we went with the Pro 4 for our home needs. Easy set up and like that they are wireless and can run on battery or plug in. New to using them but hope they work out well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Read before buying…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in the market for a security camera system for our home and while looking into several different brands, including one I work for, we finally decided with Arlo. Best bang for your buck, the interface is easy to operate for non techies, quality of video is great. Instructions to set up are easy to follow. Hands down best out of the several we checked out. We are even getting more cameras. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Really good but not GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro 4 is, in most respects, a very good outdoor security camera. But, there are some things that could be improved upon. Most importantly, it currently connects via 2.4 GHz. This needs to be upgraded to 5.0.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. The wireless connection is surprisingly good considering my wireless network is in the basement. Great coverage when installing the camera all over the exterior of my house. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great standalone security solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has really improved their tech over the years. This camera improves upon the first models, which I have and they are still working also. Great viewing angle, spotlight is nice, and I really appreciate that I don't have to have a base station with the pro 4. So far the cameras have worked excellently. I will buy more of these if any of my older cameras die. The reason for purchase was expanding our network, not replacing cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Amazing cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the camera quality, I have had mine up for a week. And it’s been doing amazing. Though I have notice the speakers on it can be spotty and not clear. But the image is clear and app is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very happy with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and wide video quality resolution. Audio sounds good both ways. Battery seems like it can last up to 2 months and charges for a few hours or so. Light isn’t bright enough to illuminate a walkway but it’s great to help camera video at night. I’m very impressed with Arlo pro 4 camera and intend to buy camera with search light next along with some solar panels.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Easy to Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Very easy to install. Audio and video quality is very good. I'm having issues with fine tuning adjustments so it only alerts to activity within the Activity zones I set, and alerting to all sound and motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras with coverage and detection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for a while now. They have good coverage and the spotlight and detection with zoning features work well. Cloud subscription is probably worth it for multiple cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 1 out of 5 stars

    Don't waist your time!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro 4. This product waisted a complete 8 hour day of mine. it won't set up. The app can't find the cameras after 8 hours of trying, making phone calls, and scrutinizing my internet service. These are going back to the store where they belong. I see many other people have had the same issue with this product. I was also taken back by the cheap thin plastic housing and the ridiculous magnetic brackets that the wind will blow the camera right off of. Return and find a quality camera set.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Dave,

      We are sorry to hear about your experience and would appreciate an opportunity to assist you with getting your Arlo Pro 4 camera set up. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Amazing Quality Security Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, amazing quality picture, sound, zoom, auto tracking, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased the Arlo pro for security cameras. They were installed by the tech team in the process was seamless. After one day we decided that we wanted to change the location of one of the cameras and it was extremely easy to remove and set up in another location. The display is excellent and the versatility to choose in settings what type of surveillance you want is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound quality. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great. Super easy to setup and install. Video quality is excellent as well.

    I would recommend this to a friend