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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,653 reviews
  • Rated 5 out of 5 stars

    Extra battery is nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sends email when battery is low and easy to change out batteries with extra. Happy with the service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo wireless security system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome function,clarity, and durability. We love our system..So easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Clear and awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good and has a clear picture. Night vision is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has a good field of vision and video quality. They only issue I had is getting it to connect because google Wi-Fi forced my phone to the 5ghz network and the app couldn’t find the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Robist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. The cameras look great. Lots of features. Exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the Wyze camera system to the Arlo Pro 4. The Quality and sound of the cameras are amazing. Night is pretty good, I love the spotlight comes on at night not only to help see the video feed but also helps if your walking outside or as extra protection if someone comes into yard at night who shouldn’t be there. Over all great purchase and we are completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Security System to Have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Spotlight 4 Pro was very easy to setup and install. Everything is straight forward and it gives me a piece of mind with the cameras installed around my home when I'm both away from work and at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I like not having the hub. The picture clarity is great as well. Easy interface to maneuver through!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Super simple setup, works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you figure out where you want the cameras, it only takes a few minutes. Three mounting screws for each camera (and another three for each solar panel, if using). You aim the cameras while monitoring the image on your phone, live, so you can get it right the first try. This is our first time setting up and using cameras, and we’re delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    I spy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Clear images, night vision and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Pro 4 is ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo pro 4 is ok in comparison to my arlo pro 2 cameras. The video quality is only slightly better with the 2k. I would have gotten another pro 2 instead if they were still available. But overall it is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much 4 of my friends purchased after me telling them how much i love Arlo products.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Say No TO ARLO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Camera batteries will not stay charged for a week. SO if you are on vacation for a week your cameras are dead when you come on. Contacted ARLO support and gave no support. Expensive cameras to not work as advertised and the employee at best buy just blew smoke up my behind in acting like he knew what he was talking about.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi AVOID,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Rated 1 out of 5 stars

    arlo pro 4 easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the most worst experience with arlo so far my first camera system that i bought brand new it would not set up base station so i called arlo do unthink they wanted to help me no!!!!!!! they were telling me it was used and they dint want to wait for me to turn off hub and turn it back on they act like they wanna help oh were tring to reach u f…… and it t as kes forever to even get a real personand nosi got the arlo pro 4 same crap….

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Aaron,

      Thank you for your review. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product-Outstanding Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very easy to set up and the phone app works great. The 2k resolution is crystal clear and the sound is also clear. with the mounting bracket, installation options are virtually limitless. You just can't find such a full featured camera at this price and after the 3 month trial period is over, it's only a paltry $2.99/month for all the features. You just can't go wrong!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can't even connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was absolutely frustrating to connect this thing to my iPhone. You gotta scan the QR code, enter the wifi name and password, and wait for a ridiculous amount of time until it shows "No cameras were found". I tried using different WIFIs, tripple-checked the password and SSID, and tried at least 5 times, still not working. I tried ask for help but it says I'm not eligible for contacting support agents. I read their instructions and they are absolutely useless. WILL return and I will share my experience to all my friends. Ridiculous product

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Upgrade and renew

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have Arlo cameras and wanted to upgrade. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Very nice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear video. Nice microphone.picks up good on motion.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    arlo pro 4 not ready for primetime

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a 2 pack. 1st camera is decent. second camera stopped charging after 3 weeks beyond the return policy. i will never buy arlo again

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mostly good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the cameras. However, they don't like extremely cold weather. Around zero they'll go offline. Possibly drain a battery quickly in the process.

    I would recommend this to a friend