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Customer Ratings & Reviews

Your price for this item is $139.99
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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,653 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    New customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera’s, word of caution, make sure you have a strong WI-FI signal when installing. One of my cameras was working okay but occasionally it’ll drop because of a weak signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy to install. The app guided me step by step while also staying one step ahead of me. I got frustrated at first but in the end I was able to get it all set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and easy setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and get running. Love the Geofencing, so the cameras turn off when I get home and turn on when I leave the house. picture quality is very good. Overall very Happy I got them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deterrent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sharp and focused spot- doesn’t bleed light all over the place. Great deterrent the spot. It is used on my driveway and I was able to put it up myself as an older gal. Nice reception and clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a great clear picture. Easy to install. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I most love that it has a rechargeable battery and it doesn’t need to have a cord attached to it. Very clear color videos. App was easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 5 of these cameras to put around our house replacing the other brand we had up. Thee are great, clear picture and so far not missing any activity!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works as advertised, what more can you ask from a security camera

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good idea with technology flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is very unreliable. Blank spots on the CVR, cameras that don't connect when you want to view live video along with delayed playback on recorded events. Find an alternative with local storage or suffer that aggravation of trying to deal with their very unhelpful support.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi kenr,

      Thank you for taking the time to share your Support and Arlo Pro 4 review. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, case number, and your contact number (including time zone). We look forward to hearing back from you.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Arlo pro 4

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these camera. Installed easy. They updated. Used for a month and another install was needed. Can't get them to update so can't see anything on the screen of the camera live. It still picks up movement and sends you a picture. Have called Arlo for help or replacement. Have talked to three tech support people and they all want you do the steps to fix the updated that doesn't work. Called customer service and they want you to do the same steps. They are suppose to be sending a RMA to return that has been two weeks. If you buy their cameras get a warranty from the store you purchased them from to protect yourself. I didn't and know I am out the money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Sharon,

      We appreciate your time in sharing your experience with the product and support. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review and we'll have the right team contact you about your concern above.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Arlo pro 4 security camera.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Arlo cameras are the best. I did a lot of research. The resolution is amazing, picks up motion, and alerts me when something or someone is detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically plug and play. Just charge register and place where you want. It's really just that simple. The only other thing to do is watch your vid feeds or survey your clips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras how easy they were to install, as well how far from the house they reach due to our wifi being able to extend pretty far. I would totally recommend these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    One happy customer glad I chose Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but I love this Arlo pro 4 system. Great day and night vision and the time stamp is on point. I feel my home is secure . Thanks arlo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very satisfied with the cameras and installationNi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the cameras and installation thanks

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 4 out of 5 stars

    they work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work well, but they are a little tough to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro 4 Camera Works Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed to monitor driveway to my garage. Very good pictures and sensitivity to movement. We feel safer at night with the alerts to activity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Home camera for the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the best product by far has great support, the Arlo environment just works unlike it’s competitors. I love my Arlo and plan to by more products for my home

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good view 2k but the pricw hia a little bit high

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great non-wired option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and add more cameras to hub. Excellent picture quality, field of vision, and ability to zoom in on videos through app. Decent audio capture.

    I would recommend this to a friend