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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,653 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear continuous video easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great! With a clear picture it’s great to have continuous video to watch the kids outside. The install was easy and the user interface is intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my Arlo Pro 4 Spotlight Camera is probably ok; however, I have been and am still using my original pro cameras (2) so it’s difficult to compare. My only complaint is that it’s a learning process since no instructions come with the camera and it’s difficult to find answers on the Arlo website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up each camera to the phone app. Happy to find out that I don't have to delete each individual video and can delete them in batches!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance with easy set up and integration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up with these arlo pro 4 cameras. And they function almost flawlessly. Hooked into my existing home automation quite nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro4 cameras are an upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our ADT cameras since they never worked from day one. These Arlo Pro4 cameras are night and day. Easy to set up and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Major Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these camera. They are a major upgrade from our sexurity company's cameras. Way more reliable and identifies wbat is making the motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and Practical

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are easy to set up…easy to use…they are very functional and practical….just the right amount of light I needed in dark places around my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Arlo I have been looking for !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been concerned about upgrading from Arlo Pro 2 as I have had it for 4 years. Arlo pro 4 is a worthy successor.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Premium Quality, Low Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high resolution cameras give an excellent view of around my property at night or during the day. The wire free cameras make for a quick and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the best camera I have ever used! So easy to install, to operate, and such a clear picture with the 2k! I can even read the license plates!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Pro 4 Spotlight camera was a breeze to setup and the app is user friendly with a ton of features/customization options for the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better resolution and software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Blink cameras also and the resolution on the Arlo camera is soooo much better than the Blink. the software is much easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me. Caught a couple of raccoons in the back yard that I thought I had but now I know for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No wireless connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of 3 cameras would connect to my wifi, even when I tried to connect the other 2 cameras in the exact location of the only one that did connect, they still would not connect to my wifi. Customer service did not help.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Bodoki,

      Thanks for your review, we are sorry to hear that your initial inquiry was not resolved. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      If articles above did not fix the issue, we would like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used other brands before and was amazed with the speed of connectivity and easy installation. Clear pictures and videos and AI learning !

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Love audio, video, and light.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can two way communicate clearly, trying the zoom and track feature. Color at night is also nice with the light. I upgraded from arlo without audio or light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost I LOVE THE APP nice and smooth compared to competition. Great product works as advertised would love to be able to use HomeKit !? Hopefully soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camers ability to connect to WiFi without the Arlo hub and the 2k videos provides more clarity than 1080p.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart and Slick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reluctantly give this analogy but Arlo is the Apple of smart automation. Love the Pro 4 cameras I bought - simple, easy to use and more importantly fantastic product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get something else. The battery dies right away and it’s difficult to download the application. I would try other cameras instead.

    No, I would not recommend this to a friend