Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
Arlo Pro 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with amazing features!! Also have the video doorbell.
I would recommend this to a friendArlo-Pro 4 Spotlight Camera is wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I am glad I purchased this Arlo-Pro 4 Spotlight Camera!
I would recommend this to a friendGreat security!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know what’s happening outside my home at all times.
I would recommend this to a friendPerfect Security System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable cameras love the sleek design and the technology is fantastic
I would recommend this to a friendAwesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are amazing the battery life is so great!
I would recommend this to a friendGreat cameras, night vision is a bit near sighted.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras, night vision is a bit near sighted.
I would recommend this to a friendGood One to Grab
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good wide range camera with accurate motion detector
I would recommend this to a friendCameras Bomb!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are the best purchase i could have ever made
I would recommend this to a friendCamera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything came as expected and delivered in the end
I would recommend this to a friendGood product night vision should need more clarity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product night vision should need more clarity
I would recommend this to a friendDONT TRUST THIS COMPANY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo just bricked all my old cameras by requiring a subscription to even view them. These were sold with the agreement that it was free. DONT TRUST THIS COMPANY! DONT BUY THIS!!! BAIT AND SWITCH!!
No, I would not recommend this to a friendArlo Pro 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera we love all the features and functionality
I would recommend this to a friendPoor support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 3cameras with charger 1 camera was bad. Tech support was a big joke. No help at all.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jimmy,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Arlo Pro 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, especially when adding solar panels.
I would recommend this to a friendBaby Ultra!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a “Baby Ultra”. Perfect for my Front Door needs.
I would recommend this to a friend- Cons mentioned:Battery life
Im so upset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Arlo cameras in December 2020 in a bundle. One of the camera's battery didn't last for a entire week. Best buy couldn't replace only that , so made me return them. Lost the special I bought them, because they didn't have them any more as that bundle
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Lucas,
Thank you for taking the time to share your Arlo Pro 4 camera experience. Please note that the Arlo Pro 4 camera batteries last approximately 3–6 months with average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day.
if you need additional assistance, please reach out to our Support team: https://www.arlo.com/en-us/support/contact.aspx
Best Regards,
Arlo Team
^KN
junk product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo products are total junk. This product will be dead just a month past the warranty and they will not replace or repair the item at that point. Overpriced junk and horrible customer service. Ring offers better quality and better customer service.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello smb8181,
Thanks for your feedback. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review so we can further check this with you.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
2FA (forced Phone use, PC not trusted device)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my Arlo system for 3 years now and until they changed the rules on 2FA (Two step verification) it has been great. Since Mid April 2021 they are not allowing personal computers as a trusted device, this means that you have to do 2 form identification every time you get a notification on your phone to review it on your PC. This is unacceptable. DO NOT BUY THIS PRODUCT, its a home based security system, not a phone based security system. This review will remain 1 star until this get changed. DO NOT BUY ANY ARLO PRODUCTS until they change this.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi ValidNickname,
We appreciate your feedback on the two-step verification feature. As part of our efforts to continually evolve and further strengthen our privacy and security practices, Arlo will now require all users to use two-step verification when logging into their Arlo account. Arlo believes requiring this added layer of security is yet another measure we can take to help our users safeguard their accounts and their data. We again appreciate all of the feedback provided for two-step verification and will share your feedback with the appropriate teams as we continue working on enhancing the two-step verification experience in the future.
If you wish to speak with Arlo support, feel free to contact them at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Zero service sfter warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a complete Arlo system, five cameras, doorbell, etc. etc. etc. as long as it works fine he doesn’t and it is in warranty. Things are fine.. once out of warranty they have a pretty much ZERO free support. I found that out the hard way. I have two cameras that are not connecting to the base anymore and I have no one to speak to about it. In fact, they don’t even allow you to call their help desk or provide you a number for any solution
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If you're unable to add your camera to your Base Station/SmartHub, read this article: https://kb.arlo.com/000039094. Or if you're unable to add your camera to your 2.4GHz WiFi Network, read this article: https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and understanding.
Best regards,
Arlo Team
Nest > Arlo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for the wireless functionality. Waste of money! If you want to be able to review any specific point in time, you have to pay for a subscription PER DEVICE. It was going to cost us $100+ monthly to get that. We purchased for one device, and then noticed the camera kept turning off...it apparently has to be wired to support the 24/7 history. So the camera only lets you watch live video, or see the events it chooses to pick up...waste of money. Nest is more expensive up front but VASTLY superior. $15 buys 10 day video history review for five devices. Dont buy arlo...
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi RobH,
Thanks for sharing your feedback with us. We want to mention that you can get Arlo Smart Premier plan for $9.99 for up to cameras per month. This subscription gives cloud storage and advanced Arlo Smart features listed here : https://kb.arlo.com/000056583/. To learn more about the Arlo Smart plan, please check this article : https://kb.arlo.com/88/.
Also to optimize the motion detection of your Arlo camera, check the tips here : https://kb.arlo.com/1015583. For further assistance, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM