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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,653 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras can be difficult to set up had to return a few cameras because Night vision went out or cameras would have problems connecting to Wi-Fi once they’re set up they seem to do as intended

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlos pro4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is great but the battery doesn't last long which can be annoying since we placed the cameras high

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rosie,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    not as good as Arlo 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the Arlo 4 because (2) of the (5) Arlo 3 cameras that I bought 8 months ago started to show green areas in the video, and I was told that in order to exchange the 2, I needed to return them all, including all the accessories because all 5 were part of the same setup, the problem was that they already started to discontinue Arlo3 and they only had Arlo 4, which meant that even though I had a warranty, I needed to spend about $500.00 to get a new set of cameras. The problem that I found with the Arlo 4, is that since they do not need a hub anymore, the cameras do the job of the hub, so each one of them send the video wherever it goes, and because of this, I noticed that the batteries do not last as much as the Arlo 3 used to do, so now I have to recharge them more often.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ed1967,

      Thanks for sharing your review. Your feedback will be shared with the appropriate teams. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Flexible and Budget Friendly with Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was largely seamless, and video quality is excellent. The battery option is an excellent solution if you don't have power nearby your monitoring locations and/or don't want unsightly wires, however, battery life was significantly less on one charge than advertised - likely due to excessive motion, though. My one complaint was with the screws for the mounting plates - consistently I could not get them all the way in and/or they would strip. We used different ones (of our own) on the last camera and it worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using Arlo for years and we’re really happy that they have integrated Apple HomeKit to work with their cameras. The quality of the image is great and the ability to know whether a person animal or package is detected is very helpful to avoid false motion alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my arlo cameras!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install and I am very pleased with their performance. Not only is the performance great, but would be intruders are scared!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Big upgrade from my earlier version

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice upgrade from my Pro 2 models. Width of view is much better and quality of video is big improvement. I actually have the white set instead of black. Hoping the white color will be less absorbing of the hot sun. I added the solar chargers and so far haven't had to pull them down to charge. BB had the best prices on this set.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the app and features much more than the google, we've had issues in the past with the cameras not charging, which is why we tried the nest, hopefully we dont have that issue again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed on how easy it was to install the camera system. The clarity of camera is great and it allows you to monitor 24/7.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great camera at the price with easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i installed these cameras just over 10 days ago they are still going on their first charge better battery performance than expected I would like a little sharper image at distance but the image is as good as anything else in the price range the cameras that have the image quality I am after are way more expensive. the added benefit of these is that they are easy to move

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BB customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After recommendations from our son who had an older version we decided to purchase this arlo. It’s almost 2 years since purchased. Works great. Had a couple of small issues, called customer service and was resolved quickly. Also in our second year we opted to do the yearly rather than monthly. Much more cost effective for us as retirees on fixed income.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Clear picture and resolution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera with good pictures. 2k video is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Somewhat reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra cameras and batteries and got this on sale. Part of an existing system. The batteries and charging are somewhat inconsistent but work for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nice cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras replaced some old, troublesome Edimax 720p IP cameras. Image quality is great, the AI works surprisingly well. For some reason, ease of setup was variable with these cameras. The first camera went smoothly but the second two cameras took several tries.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing audio and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bundle offered really made this a no-brainer even though they are on the pricey side. Installation and setup was super easy and being able to use the existing wifi network was a bonus. These cameras have excellent video and audio quality. The mic will pick up conversations crystal clear from 20 feet away. I have some legacy arlo cams currently in use and my experience with the Pro 4s may lead me to upgrade the rest of them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy to set up, wish battery lasted longer but plenty of kits like solar to fix that

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    needed some more security at new location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just what we needed. good quality video & easy setup. yes theres subscription but its cheap & worth it for peace of mind. Sometimes you never know what you catch on these. The other day some mutants burst through a gate behind my neighbors home & i have it all on video. its crazy what happens when you're not around

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but batteries die quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these for the security set up, we even saw some random people walking through our yard to put door!! however I have noticed the batteries don’t last but a couple days. Would also be nice if they allowed multiple people to be loved in at one time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great set if you are good with subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Arlo cameras now for a couple years and pretty happy. They’ve worked well, batteries last quite a few months depending on usage - some up to 6. The subscription is needed for storage and video access.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These cameras work really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These. Cameras work very well, I added to my original network

    I would recommend this to a friend