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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not great but still work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are okay. The battery does not last like they say they do. They only record for seconds. The area you select to record is not accurate. If they fix this then they will he perfect.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Latina

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Good value as a kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to augment my Arlo 2 Pro cameras I bought a few years ago. They work pretty well and the batteries last much longer but they don't appear to be as clear and the colors aren't as vivid as my old cameras (which are still in use). I think the kit is a very good value, though. I was looking at buying an extra battery and charging kit from Amazon so this saved me some money.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this Arlo over 4years I have few cameras is not last that long but overall it’s good. Very happy this products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to install, only downside will be the monthly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Batteries came charged and ready for use. The spotlight is very bright and only comes on when dark

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice addition to my cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Arlo Pro's and Pro 2"s and these were a great addition to those. Picture quality is better and like the built-in spotlight and siren. I liked that Best Buy had the bundle that included mounts and an extra battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera are really good and o would recommend them to anyone that is looking to protect their home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a great investment for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these cameras make it not worth the investment. The battery doesn’t last long

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mohamed,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera seems to be fine but batteries need more evaluation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have such good picture quality. The Smart Hub is the best way to keep them all connect to the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    arlo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the best security and camera system. App lets two people or more use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Arlos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Arlo cameras, doorbell and solar panels. I’ve had them activated 24/7 for weeks and they’re still 100% charged! Camera pictures are sooo clear. The installer was also very knowledgeable and had great ideas for placement.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo-Pro 4 is a lousy product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was difficult to install, and it is still not working in my home. I have been unable to successfully change the batteries and some of the cameras do not work dependably. I'm glad I have overall security on my home, because this product is not very reliable.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review.

      We would like to work with you to address the camera concerns you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great but battery doesn't last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Cameras are good but the battery life can last you anywhere from less than a week or more depending on the movement. I decided to purchase different cameras to avoid changing the battery every week. Overall the cameras do the job and are great if you enjoy climbing the ladder to change your batteries

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for the wireless technology to come out in a home security camera system! The Arlo - Pro 4 Spotlight Camera Security Bundle is perfect for my application. System works great and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras give you way more info than you thought you wanted. The possums on my deck or the cats under the deck is something I had no idea about. Just wow. Clear pics

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality and sound. We have 4 of these around our house and they are very good. I wish the Arlo app would be faster in connecting but it’s ok

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Overall performance

    Rated 4 out of 5 stars

    Great camera with bad delay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture and fantastic night vision. The delay when trying to view events love prevents me from giving the Arlo 5 stars but if it ever receives a firmware update or if a smart hub rectifies this problem I will give it the full 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good. Did buy different brackets though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm pleased.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. I will recommend also purchasing a hub if you're installing more than 3 cameras unless. Lag time on my first 3 was 3-5 seconds, adding 3 more increased the lag to 10-15 seconds.

    I would recommend this to a friend