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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,652 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Business use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for small businesses. Using it to see who is defacing local businesses and doing strange activities.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup! Very happuly with camera quality, setup and options. Easy to change/charge the batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very convenient camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up with or without hub. Very clear picture. It has the convenience of not dealing with cables and routing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this set for about a year now and I love it. Video is so clear even at night.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to setup anduse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a 3 pack and matching solar panels, very easy to setup and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a month or so then it no longer gave me notification nor did it save recordings even though I paid for the plan. Does not hold charge in cold temps.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi JP,

      Thanks for your review. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    security camras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product works very good i would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is wireless. Good video quality and super easy. Just be aware you will need a subscription. Overall I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my cameras and I am so happy I did. I like they were easy to set up and love the new features compared to my other cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very good video at 2K with sound. Battery appears to be lasting at least a few months now from first charge. Monthly subscription now required at $10 a month

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool cameras but one battery won't hold charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo was our choice because it was our friend's recommendation. We haven't tried any cameras by any other brands yet so we cannot compare it. I had to return first set because the battery of one camera didn't hold charge. The second set has the same issue. I charged the batteries before I installed the cameras. 11 days later one camera still has 59% charge left, the other one is already on charger. Thus minus 1 star. Our street is not busy. I am considering another return or purchase of extra battery. Other than that I find it pretty cool. We see deliveries and know what our dog is doing when we are not home and what creatures visit our patio and porch at night while we are asleep :) The installation is really easy, too. Thank you, Best Buy for your Customer Service!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Spend a little more for a high end security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not capture all movement outside garage. When it does, person or car are recorded 10 seconds or continues to record after activity stops (you don’t get initial movement of either person or car at times). Poor recording…battery only lasts 5 days (too much traffic in alley). Difficult to get a clear plate number; even with screen shot. I would not recommend for use in back of garage. Front porch works well; however at times person has already passed you get 2-3 seconds of movement. Walking up the steps you get a good recording. Wish I could say the same for garage camera. Sorry, I would have given this review 4 stars.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mari,

      Thanks for sharing your review. To details on how to begin recording prior to an event, please read the following article: https://kb.arlo.com/00006205.

      For further assistance on any other concerns, please navigate to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camer system I got ever but little problem with the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the pro four cameras because I already own some but as for this purchase, I ended up returning an exchanging for the ultra twos which are the 4K … and boy those do make a difference!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product Easy to use Very good Very friendly as per use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo camera system!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delt with arlo for 5 years and never any issues love arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Spotlight Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Spotlight cameras. They do what they are suppose to do. I highly recommend them for security purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Save money shop BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras. Clear images. Set up was reasonably simple. Got them at an excellent price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality on the recording. However battery life runs a bit short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great resolution for day and nights. Purchased these camers to replace older cameras..

    I would recommend this to a friend