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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,652 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good, but not good battery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality & the app are good, but the battery doesn't consistently last at all. We ended up buying an additional attachment so we could physically plug it into an outlet.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Heather,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2K quality is great! The picture is way better than my Arlo Pro 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy to install, setup and link to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo 4 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good cameras for the price. Nice 2k video and good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Pro 4 cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected so far. Good video quality. Easy to use app. Buying process in store was initially less than acceptable. Took multiple trip to the store to remedy. Was oversold initially. My limitations on budget though stated were ignored, tried to sell me more than I needed forthe size of my house. The product is ok but would not recommend buying from this store unless it is possible to work only with Steve or Paula. The problem is you can't call the store to find out when they are there. Only customer servive reps that may be from putside the USA. Not effecient. Very time consuming to deal with. Will likely limit dealing with Best Buy in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cams, easy to set up. Only down side would be the battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall worth the purchase. Wish it would last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Bo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wide view nice clear at night is to set up and works good on your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up Arlo Camera Home Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes home security easy. We had older Arlo systems and this by far is the best we have had. We bought 2 of these so we could have 6 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked perfectly and I like the spare battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly and I like the spare battery in this package

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality with stoplight for night mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy installation and setup. Perfect for anyone looking for security.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the night vision option and that it records in color is the best part. ASnd it has a siren that you can set off from your PC or mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been dissatisfied with my ring cameras and had researched Arlo's products. Bought the 3-pack of Pro 4 cameras and installed them. Great product and good app.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting system

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give an honest opinion because I didn’t install these decided to go with ring. I didn’t like the way the cameras mounted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal on great cameras! Great for single home use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 4 out of 5 stars

    Great video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! I got these when I realized that if my internet is acting up it only affects single cameras so that was a plus! I prefer that they all connect independently of each other to WiFi. The video quality is also really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great cameras an addition to our others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Cannot get more than one camera connected.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance, they are well made. The combo was nice. When they work, they work good. Customer support is very hard to navigate. I purchased the year long support that is next to useless. Each time i get a different representative that tells me to do something different. So far, i have 1 out of 3 cameras working.. and in told to call my wifi provider! Ridiculous. I will never buy from Best Buy. They are also useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surveillance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo cameras have been a great addition to my shops security.

    I would recommend this to a friend