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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,652 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro - good bundle for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, image quality is very good, will probably be adding a few more to the house...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Get to see everything that goes on outside..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with camera. Easy install. Works well. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what I needed it for. Easy to use easy to switch out the batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the pricey side but video quality and how it’s made makes this the best on the market. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love de camera I use in my new house. I can see all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added these to my "Arlo Family"... the Arlo cameras have come a long way! Works GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    L m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras I recommend good price thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system.. clear video..easy-to-use.!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Security System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far and service from the install guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet installed but the staff in Marlborough was phenomenal. Clifford was exceptional in his service. In Framingham, Katheryne and Eric are top notch. The "other" manager should work only on the back room and have no interaction with people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. System online in a matter of seconds versus the old base station and having to add everything to that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Love the picture clarity and ease of use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Won't Hold a Charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the two-pack but saw that the three-pack with the charging station was only $50 more. The two cameras that I have in the back are great. However, the one camera that I have in the front does not hold a charge; I have to replace the battery every single day. After a week, I went to get the solar panel so that the battery when I die, but that did not work. I am returning the solar panel because I still have to change the battery every day. Now I have to get the extended cable charger to keep it plugged into the camera at all times.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Battery,

      Thank you for taking the time to share your review. Your feedback helps us to get improve our services. We'll share your feedback with the relevant team. We appreciate your understanding. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    DO NOT BUY, WHEN YOU NEED VIDEO IT DOES NOT RECORD

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give negative stars I would. I have this in my retail store, every time you actually need the cameras for police evidence, it never records, 6 times now where I have been robbed. yes people are always in my store and walking right next to it. junk, junk, junk! Arlo also has a scam going where they will sell you at an additional cost of $20 monthly, to have continues recording. so my thoughts are they intentionally, stopping some of my cameras. there customer service is the worst, cannot actually call and speak to someone. terrible product and terrible customer service. find other options, because when you need the video the risk of not having it is very high. whats that worth to you?

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is not detecting motion as expected, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera can follow people or cars around my drive way. Great camera!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t think it was possible but I was wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the search for a wireless camera system that was basically a plug and play, no extra equipment necessary type of camera system. I was skeptical about finding one, but I found the Arlo Pro 4 system. I was able to check off all of the requirements I initially had wrote down to get a system. 4 cameras, 1 doorbell, and 1 fog light later I can say I really enjoyed the easy install and mobile app instructions provided by Arlo. I will definitely recommend as a buy to anyone looking for a try wireless video surveillance system because I didn’t think it was possible but I was wrong and a good wrong I was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CAMERA SYSTEM. ALWAYS STUCK WITH ARLO CAMERAS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera for a pretty good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1). It links up with my Pro and Pro2 base station, so I didn't have to pay a monthly subscription for this Pro 4. 2). The camera does not have magnet built into its back like the pro 2 does. The magnet is on the mount that comes with it. 3). It's a great camera for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Servers it's purpose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for what was needed. It takes care of all the needs and wants anyone should need at the price bought. Job well done.

    I would recommend this to a friend