Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- SKU:
- 6454739
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Buyer Beware, No Customer Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised battery life is significantly shorter than advertised. My camera was non-functional, in need of recharge, 2months after it was online. I had fully charged the battery before deployment. Deal breaker for me is the fact that there is no such thing as customer service at Arlo. They have a technical support team, who apparently can "escalate to internal teams" for review, and after weeks passing without reply, you can reach back out to hear somehow the issue you are experiencing is your fault. I received the 3 camera bundle, and one of the three cameras was defective out of the box. After calling tech support, I was provided a link to complete the RMA, which oddly required me to pay out of pocket to ship the defective unit. They waited to receive my defective camera, before shipping me the replacement camera. The replacement camera came in a new housing, with a different release mechanism. The new housing did not interface my existing mount. No instructions on how to eject the long awaited replacement camera, so that I could finally get up and running, just an implied "good luck."
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best Regards,
Arlo Team
- Pros mentioned:Overall performance
Pair these with solar panels!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great!!! I highly recommend the Wasserstein solar panels to go with them!
I would recommend this to a friend Arlo Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and app makes it easy to use. I have purchased 6 cameras now.
I would recommend this to a friendArlo Products are too good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo I have old version and worked perfect and new Arlo expecting same from this one as well.
I would recommend this to a friend- Cons mentioned:Battery life
Good camera, lousy battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this is a good outdoor security camera with a full-function app to go along with it. Picture quality during the day is outstanding. At night, not so much. The manufacturer boasts a six-month battery life. You will be lucky to get two weeks without needing to recharge it. I have opted for the wired power cord instead (an additional accessory), so it's always working and I don't have to worry about it running out of power at a crucial moment.
I would recommend this to a friend - Pros mentioned:Overall performance
Love these cameras!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works like a champ. Works great with my google nest mesh system amd hub max.
I would recommend this to a friend Great wireless cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of setup of Arlo cameras, The new ones without the hub makes it so much better
I would recommend this to a friend- Pros mentioned:Overall performance
Looks Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks great. Love the new mount design, extra batteries and the battery charger. Great deal.....
I would recommend this to a friend - Pros mentioned:Overall performance
Outside camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is our third camera. Works great and easy to install
I would recommend this to a friend - Pros mentioned:Overall performance
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and the price are very affordable. The customer service was very good.
I would recommend this to a friend Not goid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unstable. Cannot charge batteries. Customer service polite yet mostly useless.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Cams
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Feel much safer now that I can see what’s going on at anytime
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo security Cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. No connectivity issues. Decent picture.
I would recommend this to a friend 
Great product!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my cameras. The batteries last a decent amount of time; however. I love how they come with an extra battery. I do not have be without a camera while the "spare" battery is charging.
I would recommend this to a friend- Cons mentioned:Battery life
Camara
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the batteries don’t last one week and I buy a panel solar that don’t work either
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Security!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! We are buying more for the other side of the house.
I would recommend this to a friend Good cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras they detect and alert when needed highly recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Pro 4 security cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I purchased The Pro 4 spotlight security cameras.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Horrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for better quality videos. Videos would be great if we weren’t changing batteries daily, went and got solar panel and that only lasted 2-3 days before we had 12% battery life. Complete waste of money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Leanne
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Arlo 4-Pro Security System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this package deal and it is well worth the price. Definitely works what I want it do.
I would recommend this to a friend