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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,652 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HomeMonitoring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Clear picture. Not sure if we are going to keep the monthly service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Had for over a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Arlo for many years....love the picture and video clarity but this specific camera is way too sensitive which is great but kills the battery so quickly. Definitely doesn't last 6 months...more like 6 days. I have to change the sensitivity level and I'm hoping it fixes that. Hooked right up to wifi and as all Arlo products is very easy to use. But I'll stick to Arlo Pro 2 for now...wouldn't buy this specific one again.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Dogmom,

      Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with your Arlo Pro 4 camera draining its battery life quickly and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation gives us peace of mind while away from home and able to monitor activity!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo makes the BEST system, the field of motion detection is superoir to Ring.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery doesn't last very long have to charge once a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the views the cameras bring and the clear view I get surrounding our home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Had one fail during the winter due to moisture getting on the battery connector. Install the solar charging panels which keep the batteries charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Cameras!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are frickin amazing product right here! They have done all but more than I could have thought they would, and so far their battery life is phenomenal battery life. Thanks Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to connect to the WiFi. Video is very clear even at night!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no dislikes on the product whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras! Perfect for what we needed for our house.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear video. Nice to have different sensitivity levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cámaras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent survilience cámaras specially at night good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the camera, I can see clearly from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good garbled up the clarity is ok but not a home run

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and recomendar camera to se curita in my ahúse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security cams

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras they do everything I need them to do.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    good security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is that there were no directions included. It took a little time to figure things out like how to open the battery compartment to charge the unit. Installation was easy and connecting to wifi and the app was pretty straightforward. After weeks of using it, the only complaint we have is that there seems to be a time delay between when we're notified there is movement and getting a live picture. We're happy with our purchase and will probably buy a second one down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 cameras and all of them are working great. Good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, clear pictures even at night. The zoom feature is a bonus

    I would recommend this to a friend