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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,652 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your time and money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor poor poor! This camera along with the Arlo system is just poor. Disconnects randomly so you can’t view live stream. Doesn’t pick up motion regardless of set activity zones. When it does detect motion it does it late. So if Amazon is delivering the camera will pick up when Amazon drives away and misses the entire part of it driving up. The lag between receiving a notification and actually going to the library to watch the clip is horrible. It takes so long to get to the clip that you miss entirely what was happening in real time. God forbid it was something serious! Also the Arlo support is horrible. Hard to get to someone. Hard for them to understand on going issues and never gets a resolution. The only one thing I like about the camera is the full 160 angle view. That’s it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!Great product!Great product!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    SUPER GLITCHY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super glitchy, and there is no real tech support, just FAQ's, meaning I have to figure it out on my own. I have one set up in my carport, about 70ft from my brand new router. That camera often just shuts down, forcing me to reboot it about once a week. The one at my front door is 10' from my router, and it either doesn't record, or records random clips of nothing. They worked fine for the first month or so, then just started getting glitchy. Troubleshooting took forever, especially considering I work full-time, and have to travel often, so I don't really have the time to troubleshoot when, say, a camera stops working while I'm in Ohio. So of course, I can't return them now, since the time expired.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jake

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I wish the bundle included a solar panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought these cameras from my house really easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras from my house really easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and such a great price for them! Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smile Your On Camera !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Name In Security Camera's You'll Ever Need !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera system for all angles of your home will recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras. Have good quality pictures and recordings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very easy to set up and the wide view is excellend

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    No Regrets ~ Best on Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skip buying the Arlo Essential set and pay the extra money for the Arlo Pro 4! I had purchased the Essential set and had it for two weeks when I had to return the set. There were so many issues with the essentials from a screeching sound on 2 cameras to not detecting even vehicles near the camera. The Arlo Pro 4 is amazing! You can see things clearly at night with the HDR & spotlight. You can do a live stream in the middle of the night with the light engaged and it is so clear and precise that you would think it is daylight. This set picks up more movement and vehicles and people than my neighbors who own the Essential. Not only does this cover a wider range than other cameras, I have had them installed almost a month, with MANY alerts and live streaming and they are still almost fully charged. The Arlo Pro 4 is definitely worth the extra price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Could do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality footage but batteries do not hold up. They die way faster than what is stated they would. They also lag on real time footage. They could be a lot better for the price point compared to the other companies in the market.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Treye,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo is pretty good equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo always has a pretty fair product. I still have a few from 5 years ago going strong. The range is good too. Just get the solar panels for them.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Alro pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera good quality and easy too setup will probably buy more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, battery life is pretty good. Overall happy with the item

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wonderful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Clear pictures and no monthly subscription

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the cameras. Good view and sound quality for the most part. However, as of late we are having issues with one of the cameras that went offline. I am taking it in this week to see if BB has any suggestions as I have gone through all of the steps for troubleshooting this item. I do have the Geek Squad protection plan, which I highly suggest just in case you ever do have an issue. It is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Clear video and light works good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera Happy great buy will recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cameras I own 16 of them all over my property . Two cameras on WiFi have 2 bars from 160 yards away. Goes down to 1 bar on windy days but very impressed

    I would recommend this to a friend