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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,652 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I have bought these before too. So added more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous owner of Arlo security system, i decided to upgrade and once again purchased the newer version of Arlo. I chose to go to Best Buy again, because they always treat me with great respect and have A+ quality associates working for them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. Easy to set up and worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    SO far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product is working great. It does have great night vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and simple product to use. Easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just what I was looking for. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful equipment! Excellent quality vision and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO cameras are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I’ve ever had first night caught a bear

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery does not last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the battery does not last. When the cameras were first set up, the battery lasted about a week. Now the battery last about 2 days. I do not recommend unless you plan on changing the batteries out every few days. I wasted my money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good to have around the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy if you have an iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this system if you have an iPhone. There is a flaw in the app that doesn’t let you change the notification sound. The only sound is so quiet that you can’t hear it. People have been complaining and asking for an update for 6 years. Do yourself a favor and look at the complaints on their forums. The cameras are fantastic and work really well but the company obviously doesn’t care about their customers with iOS.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi surf7997,

      Thank you for taking the time to share your review. Your feedback will be shared with the appropriate teams.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beware of battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is good. Video quality is good. Battery life is not good. Battery is lasting about two weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras awesome picture you won’t regret buying these

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very clear video recording

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is very clear and records a wide range. Battery is going quickly in areas of wind blowing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment in these Arlo wireless cameras. Easy setup, installation and user friendly app for viewing. Battery life depends on motion sensitivity settings. Definitely will invest in solar panel chargers. Would buy again and recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent view. Reliable. Easy Instalation. Works Wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system for home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my older Arlo system that used a hub. This one was a better value since it came with 3 cams intead of 2 and a battery charger with an extra battery. I also like the security feature on it that makes it need a key to remove the battery or the camera from the mount. Got it on sale so it was definitely worth it for me

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras 2k but money well spent. Easy app for viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays charge real alert time and pretty clear view

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Inaccurate billing mars experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well, BUT when I signed up for Arlo’s monthly security plan, the auto renew was set for a more expensive plan that I had not selected; when I called to correct, Arlo seemed oddly unconcerned about the systemic problem, and reassured me that I wouldn’t be billed at the higher rate (no matter that their app said I would be). So, INSPECT YOUR BILLS FROM ARLO CAREFULLY

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Randy Hamelin,

      We like to work with you to address the concern you shared. Arlo takes any billing concerns seriously and is always looking to improve. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us