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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. Easy to set up and worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beware of battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is good. Video quality is good. Battery life is not good. Battery is lasting about two weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I have bought these before too. So added more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera Happy great buy will recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very clear video recording

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is very clear and records a wide range. Battery is going quickly in areas of wind blowing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy if you have an iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this system if you have an iPhone. There is a flaw in the app that doesn’t let you change the notification sound. The only sound is so quiet that you can’t hear it. People have been complaining and asking for an update for 6 years. Do yourself a favor and look at the complaints on their forums. The cameras are fantastic and work really well but the company obviously doesn’t care about their customers with iOS.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi surf7997,

      Thank you for taking the time to share your review. Your feedback will be shared with the appropriate teams.

      Regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment in these Arlo wireless cameras. Easy setup, installation and user friendly app for viewing. Battery life depends on motion sensitivity settings. Definitely will invest in solar panel chargers. Would buy again and recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and simple product to use. Easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just what I was looking for. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful equipment! Excellent quality vision and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Clear video and light works good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras awesome picture you won’t regret buying these

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Videos are clear and it has motion tracking, which is a great feature. We also bought the wired video door bell, the only issue is that the doorbell ring(inside my home) does not work. Many chats and phone calls with them, it seems like a common problem. They are supposedly sending me a new motor piece, it’s been 3 weeks. Also you need a subscription service, since the hub doesn’t work with the Pro 4. Other than that, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO 3 camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARLO system was just what I needed. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adding more cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo cameras for years, just adding more around the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO cameras are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I’ve ever had first night caught a bear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent view. Reliable. Easy Instalation. Works Wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Cameras!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are frickin amazing product right here! They have done all but more than I could have thought they would, and so far their battery life is phenomenal battery life. Thanks Arlo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system for home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my older Arlo system that used a hub. This one was a better value since it came with 3 cams intead of 2 and a battery charger with an extra battery. I also like the security feature on it that makes it need a key to remove the battery or the camera from the mount. Got it on sale so it was definitely worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good to have around the house.

    I would recommend this to a friend