Customer Ratings & Reviews
- Model:
- VMC4250P-100NAS
- |
- SKU:
- 6454739
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
N/A
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and good service, good image and easy to use
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Arlo Pro 4 camera easy to reposition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Arlo 4 camera. It has a good picture. I have a few Arlo products and for the most part they are very good. However, it is always a challenge to get it connected to the wifi network. Eventually, they all connected but never on the first (or second) try. Only other problem is the latency. It is 5-10 seconds behind real time. Not a major problem. I have the solar panels for all my cameras which are fantastic!
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050B - Black
I would recommend this to a friend - Cons mentioned:Mounting system
Rated 3 out of 5 stars
Good product,too complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it twice..too conplicated to set up.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Allan,
Thanks for your review. If you're unable to add your camera to your Base Station/SmartHub, read this article: https://kb.arlo.com/000039094. Or if you're unable to add your camera to your 2.4GHz WiFi Network, read this article: https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, great cameras, very good picture.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Disappointed with lack of information at purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they would have let me know that it does not work in the cold at all, and where I live, I can’t return it. I was led to believe that the battery wouldn’t last long in the cold which I thought I could manage, but that’s not the case, it simply does not operate even with a full charge. Set up and operation was easy and it seems like a really good camera though.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050B - Black
I would recommend this to a friend Rated 3 out of 5 stars
Live streaming quality is lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a good little wireless system and decent value if purchased on sale. The overall feature and functionality of Arlo and their app is good, but I am definitely disappointed in the video quality. I did a comparison with a Ring camera but also found it to be lacking as well. Even though I have good WiFi signal, it seems video leaves something to be desired when dealing with the wireless battery operated cameras. It meets my needs, barely.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello SCraw,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams.
Best Regards,
Arlo Team
Rated 5 out of 5 stars
Definitely Worth It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! The range is good but the motion sensor doesn’t reach as far as the range does.. so that’s an 8/10 Every other feature is a 10/10! We love the Mic&Speaker feature. Being able to communicate with our dogs sitter through our camera is great.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friendRated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feature on my phone. Super easy to set up
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 4 out of 5 stars
my review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product for price! name brand as well!!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Connectivity
Rated 4 out of 5 stars
They work.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work. Sometimes have issues connecting. I would get a hardwire.
This review is from Arlo - Pro 4 Spotlight Camera, 3 Pack - VMC4350P - White
I would recommend this to a friend Rated 1 out of 5 stars
Will not buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love Arlo security cameras however now it is impossible to get a subscription for them. You can’t purchase it on your phone so I tried my computer and still can’t. So I have 4 Arlo cameras that don’t record. Such a waste of money. Also the cameras we had before were Arlo as well but they just stopped working even when I charged the battery all night.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
AWFUL IN ALL WAYS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This entire system is the worst thing I’ve ever used. Save your money and go with something else completely. Won’t connect most of the time and then it loses signals easily and you have to take the battery out and sync it all over again which is tedious and ineffective. It also required me splitting my wifi into a different type just for this system alone, and now my entire wifi is messed up. I will have to not only lose money from this purchase, and the doorbell was even worse, but also need a tech to fix my wifi and need to invest in a functioning product. The biggest waste of money. Ever.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Heather,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Meh…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. Batteries last less than a week. It seems like the sensitivity is off. Misses a car pulling up to mailbox sometimes, yet picks up wind blowing?
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to share your feedback about motion sensitivity. We want to clarify that there are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best Regards,
Arlo Team
- Pros mentioned:Motion detection, Overall performance
Rated 5 out of 5 stars
Excellent camera for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera, especially compared to the Pro 2 cameras I already have. This camera zooms in on people and follows them! Also, I like that it can identify motion detected from a person to an animal. Very clear picture too!
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend Rated 4 out of 5 stars
Camera review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Some fake motion detection. What I'm saying is I get motion alerts but nothing is moving in the video
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friendRated 3 out of 5 stars
NOISY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras makes a noisy scratchy sound during recording. I am a long time arlo camera user and have never experience this until I purchased these Pro 4 Spotlight Cameras. I have contacted Arlo customer service and can not get a satisfactory answer from them. DO NOT WAIST YOUR MONEY!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. We would like to work with you to address the scratchy sound recording concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Somewhat disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so looking forward to the upgraded Pro 4 - but has the same issues as the Pro 2 (doesn't like damp weather) that I've had for years and the images aren't any better. . .was expecting more I think. . .there must be better quality images available somewhere in Arlo.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Mary
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arlo camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them work great and have good night quality too
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend Rated 4 out of 5 stars
Tree
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEED a Security keys NEED a replacement Security key
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and get going. They work really well.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend










