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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,653 reviews
  • Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these after much research on different wireless cameras. These work very well and have a long battery life. Nice clear pictures and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product no wires easy to instal by yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good battery lasts way longer than people say. Quality could be a bit better considering price other than that solid product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these cameras at the recommendation of someone who has the same system. Good recording quality but not pleased with it only recording when there is movement. Ring doorbell provides longer recording duration. The set up also took much longer than ring doorbell.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. You can adjust the recording length when motion is detected. Read here to learn how to adjust: https://kb.arlo.com/000062820. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Product. Easy to setup and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera backed by an awesome security app. There are so many customizations you can get the camera performing when and where you want. It come with a trial support package that allows you to record and review videos, summon police or fire or call a friend. Even after the trial, the support package is just a few bucks a month. Big advantage of the Arlo Pro 4 is that is stand alone as a Wi-Fi device on your network, so no need to invest in a hub controller. No wires, so you just pick a place and attach to the wall. It comes with a magnetic mount, but I purchased an optional screw-in mount to attach to be concrete exterior wall. Good product. Highly recommend,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cameras but wish I would've got the 4k instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay security system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are okay. I tried to return them because I was not able to use them at my rental but after the 30 days I was out of luck. I think they're okay but they are hard to manipulate for different angles. The videos are also grainy. I probably would not buy this again.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Susan,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Camera’s for the Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras will do the job for sure, and the battery life is amazing! I’ve had them on for a week now and the cameras are not even half way depleted on battery life. Definitely worth the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to my Pro 2 (4pk) system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two more cameras to add-on to my Arlo pro 2 system. Ended up connecting them to my current base station than to Wi-Fi. These two Pro 4 make me want to upgrade my 4 others (pro 2). The spotlight feature takes a little getting use to, but nice for color videos at night and scare people off. Can turn on or off and set the intensity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video system for home security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far extremely satisfied with my Arlo Pro 4 Cameras. Paired with the Arlo Smart features these cameras prove the alerts I want without all the nuisance alerts I would receive with another brand. Will likely add another Pro 4 camera which will give us coverage of our entire property.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Better as a backup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself works well but the app is horrible and very buggy. The audio glitches and most of the time the motion detection is so delayed it doesn't catch anything important.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo Pro 4 Spotlight Cameras! Great Option!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these cameras. Easy installation and setup. Although you need to set up one at a time and run through the process over again for each camera it is easy. The only negative so far is the volume of the 2 way audio on the cameras. It is very low and is not heard clearly unless you yell through the phone. Quality is great of video and love the activity zone functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras. Wish was little easier to sync when loses signal outside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good quality video but low battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality but dont use battery based if you've heavy activity, battery runs out in 2-3 days.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kiran, Thank you for providing your feedback. I have provided an article that goes in to detail regarding best camera practices to optimize the cameras battery here: https://kb.arlo.com/291 Regards, Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Great Cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall Wi-Fi camera. Easy setup and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cameras I’ve owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the cameras I’ve had! Thanks to Best Buy I got the cameras cheaper than anyone else! Highly recommend purchasing from them!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but I wish I had come with something that plugged in. The battery keeps going dead

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Johnny,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      Alternately, you may power your Arlo Pro 4 with an Arlo Indoor or Outdoor Magnetic Charger or Arlo Solar Panel (sold separately). For full information, please see: https://www.arlo.com/en-us/accessories.pro3.pro4

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase excellent function, i want more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a peace of mind to know that we can go out and get notified movement around our home. You never know what might happen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Shop around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality could be better. The batteries die quickly!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi J,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us