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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 4652 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,652 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great security cams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and sound. Alerts when there is movement even when my cat walks around. Has alarm sounds and emergency calling capability. Worth the cost. Only drawback is that the batteries don't have a long life.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Will Purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Love them, great, view, picture,sound, and distance. Absolutely satisfied with them!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came as a set of 3. I bought 2 sets. I install them myself. Just download the app, scan the camera by placing it in front of your phone, once it is detected it is ready to be used. Very good images and sound. They record exactly when they detect movement. I had some cameras before that "forgot" to record even in the presence of movement. By the way, very nice looking cameras as well. AI wish they were less expensive so that I could buy another set.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision
    Best Buy Employee

    Rated 5 out of 5 stars

    Arlo delivers at daytime and at night.

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed. These camera gets the job done. Night vision and speakers are pretty clear. Never miss anything when it comes to activity on my landscape.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Everyone needs outdoor security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were simple to install but not easy. Please read ALL instructions before you begin. Be sure to watch the Camera install video a couple of times, make sure you have the tools needed, maybe an 8ft ladder. Save the included tool, keep it in a safe place. If you have to replace the tool is difficult. Using their Bot is almost useless and contacting a member of their staff takes time. Quality of their product is grand, though it be a Chinese product. After install, you will enjoy watching from your camera locations. I wish the response time from camera to viewing was faster..you will need a 2.5 gig internet connection. Paring with their wireless doorbell (Chime2) takes some effort. Again follow the instructions carefully. I would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect simple setup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras! I do wish the batteries lasted longer but they have fixes for that. Longer charging cables, solar etc. The video quality is amazing weather is day or night. The auto tracking feature is honestly my favorite. It works really well and is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Outdoor Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is ok. Just the battery only last about 2 weeks. I had to turn down the sensitivity. It picks up everything. Sometimes the camera goes offline and you have to reset it. I love the idea of closing the camera of when I want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Arlo !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras by far ! Great picture and long lasting batteries. Easy installation love the dual charger !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 3 out of 5 stars

    Easy Setup & Use, Plus Waterproof for Outdoor Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are so very easy to setup and connect to the app on your phone. So long as you have internet service or I'm going to use a MiFi these cameras are super easy to setup. The picture quality and sound quality are great. They have a really secure waterproof seal around the camera so that they look like they will stand up well to outdoor use. I am looking to find an extra security cable to attach to the camera to add a layer to prevent someone from easily ripping them off.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Debi,

      Thanks for sharing your experience with out Arlo Pro 4 Camera. If you have any trouble with the app or the camera, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average could be better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having and using the cameras for about 5 months this is my short review. Camera Quality: Great no complaints Battery: Mannnnn I don’t know where to start.I feel like the battery could be wayyyy better. I have to charge my cameras every 30 days if not sooner. Even after I changed the settings to battery saver mode. Maybe I’m doing something wrong but I watched many videos on YouTube and looked on the Arlo site itself. Overall: if your looking for a wireless camera because you don’t want wires I would probably recommend looking elsewhere or buying the wired version.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. I know you've tried a few things to help extend the battery life, however, please read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision, Video quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had arlo pro 2 setup for a couple of years and it does the job. I wanted to add cameras to the original system as we acquired more property. I also didnt want to upgrade into a forced subscription. These work great with existing hub, provide 2k vs 1080p (noticeably clearer) plus color night vision as well as spot. I like the ability to swap batteries vs pulling the whole camera to charge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Cameras in a Great Security System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had issues with 1 of the 3 cameras in connecting but after a couple of reboots all are working great. Easy to set up and very easy to install the wall mounts. Remains to be seen if the battery life is annoying or not but so far great cameras and a great security system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image isnt that clear. They disconnect from my internet often. They are about 15 feet from my router. Battery last about 1.5 days on camera facing the higher traffic areas. About 2-3 days max with minimal traffic. Overall, wish i chose something different within arlos camera system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the system up and running for a couple of weeks now. Charging up and install went very well. I have been receiving notifications and alerts, and am able to see in real time and videos. Thus far working as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good cameras. Wish main features weren't locked.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much like other reviews a lot of the key features are locked behind the subscription. The motion detection will change to a notification for everything (10+ for one wind gust). They are fairly easy to set up and connectivity is good. Sometimes it'll be a long lag to connect to a camera. Batteries last a long while and are easy to swap.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good cameras but beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are superb. Very easy installation and set up. 2k video is outstanding. No issues with the camera system. I would definitely recommend. My issue is with the deceptive subscription service. I’d advise you don’t sign up UNTIL your 3 month free trial expires. What ARLO doesn’t tell you is that if you sign up prior to the free trial expiration, they immediately start charging you. Once you realize your being charged during the free trial, ARLO will give you the option to cancel however, ARLO will keep the first payment. No option to refund per ARLO as they claim that this is there “policy”. No where on the subscription site does it explain that the subscription supersedes the free trial period.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Video quality

    Rated 3 out of 5 stars

    Good product, subscription can get pricey

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really good cameras. Good security features. Good night vision. Easy to install, and the chargable batteries make replacing them when they die super convenient. Only down side is the subscription. You get it for free for for a few months. But afterwards you have to pay $10 a month PER camera.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Joel,

      Thanks for taking the time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase for ease of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good cameras, one better seems to drain much faster than the others though. Love the quality of the video and sound

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PRO 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE CAMERA WHEN IT IS TURNED ON. SOMETHING SEEMS TO BE MISSING WITH THE CONNECTION. CANNOT SEE THE YARD ALL THE TIME WHEN USING THE APP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy setup. The camera holder securely mounts to the wall. I love the solar panel kit that I bought along with it to power the unit without having to change batteries.

    I would recommend this to a friend