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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the motion sensor doesn’t record when it should. And the battery doesn’t last very long. It’s a good system but needs a little work.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Flexible and Budget Friendly with Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was largely seamless, and video quality is excellent. The battery option is an excellent solution if you don't have power nearby your monitoring locations and/or don't want unsightly wires, however, battery life was significantly less on one charge than advertised - likely due to excessive motion, though. My one complaint was with the screws for the mounting plates - consistently I could not get them all the way in and/or they would strip. We used different ones (of our own) on the last camera and it worked like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product, I recommend. I want to thank the highly qualified and attentive Best Bay attendants in particular. I'll tell you a secret here, I'm not going to another store, because I know the best bay has everything I need, from refrigerator, tvs, everything. Speaking of proper experience, I bought my refrigerator, television, computer, my drones, all at Best Bay! If there is best bay; go to another store for what? Be smart and make time and money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security At It's Best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product with awesome features. Easy and quick to setup with step by step tutorial online. No matter day or night, with the spotlight feature the view of my Arlo Pro 4 is clear and picture perfect when viewing on my smartphone. Arlo has definitely exceeded all expectations with their Arlo Pro 4 Spotlight Camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using Arlo for years and we’re really happy that they have integrated Apple HomeKit to work with their cameras. The quality of the image is great and the ability to know whether a person animal or package is detected is very helpful to avoid false motion alerts.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the cameras, except the fact that they do not rotate to see other angles also the battery does not last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed on how easy it was to install the camera system. The clarity of camera is great and it allows you to monitor 24/7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only four stars because it's absolutely useless without a subscription. But worth it if you pay for the subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy to set up, wish battery lasted longer but plenty of kits like solar to fix that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, clear images, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pic/video Good quality Perfect sound Nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great set if you are good with subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Arlo cameras now for a couple years and pretty happy. They’ve worked well, batteries last quite a few months depending on usage - some up to 6. The subscription is needed for storage and video access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved my garage from robber

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy just make sure you plan on using their subscription service. The AI and battery life doesn’t work well with out it. With the subscription the batteries last crazy long. Work the money honestly. I caught someone breaking in my garage while at work and used the app to notify the police.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Security Camera Bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed 3 days ago. So far, easy to install with clear instructions from a Youtube video. Very good resolution. Happy with this purchase. Plan to invest in Arlo hard wires for the cameras (3) and a doorbell. Wish the wires were not so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nice cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras replaced some old, troublesome Edimax 720p IP cameras. Image quality is great, the AI works surprisingly well. For some reason, ease of setup was variable with these cameras. The first camera went smoothly but the second two cameras took several tries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Pro 4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of the Arlo pro 4 cameras. They are teliable and work well with my system. I use them both indoors and outdoors

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but batteries die quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these for the security set up, we even saw some random people walking through our yard to put door!! however I have noticed the batteries don’t last but a couple days. Would also be nice if they allowed multiple people to be loved in at one time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Secured Like Fort Knox!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will be extremely helpful around our new house! Thankfully as a total member at BestBuy these were discounted and came with a free protection plan! The camera battery pack is easy to charge and replace in the camera. The picture is clear and everything is easy to view in the Alro app to manage all of the equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relatively easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up. Instructions were sparse but adequate, mostly intuitive. Need some tech support, but haven’t called in yet. System is operational from start up, just can’t yet share all cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the cameras was quick and easy and the quality it's alright when i want to see the Live Footage its like seconds delayed but overall it records and detects quick.

    I would recommend this to a friend