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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad product, terrible service, incompetent support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several issues with this camera: 1. there's a crackling noise constantly so you hear that versus sounds the camera should be recording. Arlo replaced the camera because of it, the replacement did the same thing. 2. The camera started going offline daily which I think is heat related. Every day, same issue without fail. I have 2 Arlo cameras that are 3 years older that are 15 feet from this camera, they do not have any issues with the heat. 3. The camera has been draining the battery really rapidly, like less than 48 hours. I've tried using a solar charger and it won't accept a charge from it. LASTLY: I've been going back and forth with support for well over a month about all of these issues. They wait 4 days, then respond with another single troubleshooting request, then wait another 4 days and ask for another troubleshooting request. There's been no resolution, they can't tell me when they're going to make this right, they have no idea what they're doing. The support and product quality is GARBAGE and I'm irritated I've invested nearly $1500 in this camera system over the years. There are better options out there regardless of what tech review websites say, avoid this brand. Bad product, terrible service, incompetent support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CasaViedoEyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My equipment very reliable when out of town and get service clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the cameras have been great! Installation was pretty easy and love the clarity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our new home!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a new home and needed a security system and these cameras are amazing and easy to use with the app!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my Arlos! lol the picture quality and being able to see things via my phone! Highly recommend! You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Hits a home run!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo series of cameras. Works great, no hub required

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definite buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system. Clear picture day and night. Easy to charge and install.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Battery life is not the best in high traffic areas. That's to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4, and wireless door camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, all four of my cameras in less than 90 minutes, I love the pictures, really clear even at night time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it. I would recommend this system for anybody’s looking for security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and quality. But you only get a 3 month trial for it’s feature’s. Then you have to pay for it after it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were easy to install and provide a very clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr jack molidor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,worth the money,n help i recieved made decision easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and price.. I will be getting more cameras.. it’s nice I live alone and it really helps out with the alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zeb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ea as t to set up add a solar panel all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality video with easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up but I wish the screws were a bit stronger. I ended up stripping 3 of them trying to screw them into the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and easy setup. You can also easily add other arlo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work excellent I have no complaints they let me know when someone is on my porch or trying to get in my house

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are so good quality album is excellent easy to install easy to put on your phone the quality is so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    East to use Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with picture quality and ease of installation and set up of the system. App works well too.

    I would recommend this to a friend