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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,653 reviews
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own several cameras in the past and these are my favorite. High quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, great not to have a HUB attached to the system. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery not as good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hoped that the batteries in this model would be better than previous models. The battery life is a little better but not as good as you'd like

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do Not Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning the cameras not worth the hassle. I work Tech Support. The cameras will not connet to the network, walked through steps on Arlo website. Did additional searches for information with same results. It appears many customers are having this issue. The devic is seen by the network and on my phone but camera will not connect, made sure it is connecting to 2.4 and not 5G. I am not going to jump through hoops, bend over backwards or spend hours trying to connect these cameras to a network. If they are that finicky....easy option return and buy different cameras. The manual is lacking information. The info included with the devices are very basic. I am also reading about all the lose of connections when a customer is able to connect to a network. I know I have a very good network and have no connection problems After further research I am reading about all the battery issues.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Arlo pro 4 cameras are amazing. They have a very clear view for both day and night. The Pro 4’s light up bright whenever someone walks past them. These cameras are my favorite, thus far. I highly recommend the Arlo Pro 4 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recording video and audio quality. Easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    My favorite product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product because you can see the alerts all time (persons, animals ) it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great video quality, even better when on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install It has a great view from the camera

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best security system ever. The app works great and the notifications are very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera, lousy battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is a good outdoor security camera with a full-function app to go along with it. Picture quality during the day is outstanding. At night, not so much. The manufacturer boasts a six-month battery life. You will be lucky to get two weeks without needing to recharge it. I have opted for the wired power cord instead (an additional accessory), so it's always working and I don't have to worry about it running out of power at a crucial moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Arlo 4. It’s easy to install and easy to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the wireless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these wireless cameras! I actually purchased 3 more to complete my coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera for traveling and still want to view area weather daylight or night time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security cameras for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, easy yo I stall and very clear picture

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buyer Beware, No Customer Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised battery life is significantly shorter than advertised. My camera was non-functional, in need of recharge, 2months after it was online. I had fully charged the battery before deployment. Deal breaker for me is the fact that there is no such thing as customer service at Arlo. They have a technical support team, who apparently can "escalate to internal teams" for review, and after weeks passing without reply, you can reach back out to hear somehow the issue you are experiencing is your fault. I received the 3 camera bundle, and one of the three cameras was defective out of the box. After calling tech support, I was provided a link to complete the RMA, which oddly required me to pay out of pocket to ship the defective unit. They waited to receive my defective camera, before shipping me the replacement camera. The replacement camera came in a new housing, with a different release mechanism. The new housing did not interface my existing mount. No instructions on how to eject the long awaited replacement camera, so that I could finally get up and running, just an implied "good luck."

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pair these with solar panels!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great!!! I highly recommend the Wasserstein solar panels to go with them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks great. Love the new mount design, extra batteries and the battery charger. Great deal.....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love these cameras!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works like a champ. Works great with my google nest mesh system amd hub max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sense of security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these due to a daylight burglary that took place at my home. Guys drove right up and started taking stuff. After installomg and using this system i have found a new sense of security. The integration with my smart home system was truly amazing.

    I would recommend this to a friend