Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- |
- SKU:
- 6428881
Customer reviews
Rating 4.2 out of 5 stars with 4653 reviews
(4,653 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Arlo Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, do good. Extremely satisfied with the purchase of the Arlo camera.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Have it set up in my driveway to check on incoming videos. I've had it out there for at least a month now and the battery still reads near full. I plan on upgrading all my Arlo Pro 2s to the 4s.
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050P - White
I would recommend this to a friend Rated 5 out of 5 stars
ARLO PRO 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So simple to set up no router just what you see 15min job
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friendRated 3 out of 5 stars
It’s ok…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, no problem with setup. Just not how I wanted it to work. It’s just like a ring doorbell.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Arlo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could leave 0 stars I would. Delay of over 30 seconds and battery life maybe last a month with not enough replacements for all so one camera during charge time would always be down.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Chelsea,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Terrible Customer Service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Cameras but the customer service was terrible waited 30 min for them to trouble shoot a battery test which is just crazy to me
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Jeanne
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Good but not a huge upgrade over the 2.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not a huge upgrade over my Pro 2s. I ended up returning these as the difference was not worth $400+.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello g8rgrad98,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards,
Arlo Team
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Arlo pro 4 security camera review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery runs out so fast. It said 6 months on the website but mine run out every 2-3 days. That’s not what security camera is supposed to be. Very disappointed! Definitely do not recommend this brand to any of my friend ever!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi June,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Arlo pro spotlights
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money it work for a day and then it's out for four or five day and said bad wifi when all my other devices work work great so to late to make it short arlo sucks.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Unable to connect and waist of time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you can get these to connect to your internet before installing. Unfortunately I didn’t. After positioning them outdoors I then tried to connect. I was able to get one to work for awhile but then list that connection. This was from inside the house within 20 feet from the modem. After spending several hours and researching everything I gave up and removed. Fortunately I was within the 15 day return period and had no problem returning to Best Buy. I basically spent the whole weekend trying to get this to work. During my research I found that this was a common problem and many complaints are out there. I feel like Arlo needs to pay me for a waisted weekend.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system super easy too use. I’ve recommended them too a hand full of friends and told them too buy from your store because if anything goes wrong it’s super easy too get them replaced or the problem resolved
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was very good, Service was exceptional. The staff went over and above for me.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really useless. After I have bought a separate hub to be able to connect to HomeKit. I found out that I you can use HomeKit recordings option. Arlo forces you to use they monthly plans.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Benjamin,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
No go in the cold.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, I can only give a 3 star. I can see others giving more but if you live in a cold environment like MN in the winter, these wont work. Once it gets so cold, the cameras stop. Well that completely defeats the purpose of installing in the first place. They also dont sell heaters or other housing for them. Its really a shame.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If you're having problems where your camera is not operating properly in cold weather, read this article: https://kb.arlo.com/000051490. For further help, navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Mounting bracket is different from other Arlo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are different than ALL other Arlo cameras. There mounting bracket is Unique. They are not inter changeable with any othe Arlo mount. This bracket is cheap plastic which will degrade with sun exposure. Don’t make the mistake in buying these especially if you have other Arlo cameras.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello CraigT,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.
Regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
awesome little cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these along with a pair of Arlo Q's and a doorbell. I had to factory reset the doorbell and one of the Pro 4's to get them to connect. Other than that, they installed beautifully and do exactly the job I've asked of them.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good and good price i may buy more. i dont know what else to say. they want 60 letters
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest complaint is battery drain. Designated an activity zone, which didn’t seem to make a difference. Have to buy a solar panel, or hardwire it to be useful. Even the one in the back, which doesn’t detect motion much needed charged in less than a month. Plan on the additional cost of keeping them powered if you get these.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Able 724,
Thank you for taking the time to share your feedback. Please note that the battery life of your Arlo Pro 4 camera is 3-6 months with average use detailed here: https://kb.arlo.com/1202753. Learn more about optimizing your Arlo Pro 4 camera’s battery life here: https://kb.arlo.com/291.
Thank you again for your feedback. Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx.
Best Regards,
Arlo Team
^KN
Rated 3 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution isn’t all that good . Not good for acreage monitoring. Don’t buy if you wanna record 24/7
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. The Arlo Cameras in this package can record up to 2K resolution. If you are wanting 24/7 recording, check out Continuous Video Recording subscription, which you can learn more here: https://kb.arlo.com/1018425. For further help, navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Frustrated in Michigan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Arlo cameras and I they won't record. I went to store to have Total tech members help me and they couldn't. When I went to the store manager, she basically said-oh well, to bad. I can't get ahold of Arlo. The number they gave me tells me to go to their web site and when I did, they ask for a code from my receipt, which there wasn't a number and Best Buy agent didn't know anything about this receipt, so my cameras don't record and as of right now there's nothing I can do about it.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team










