Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,653 reviews
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Arlo Pro 4 Spotlights
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love that you can see updates on your phone and you can speak through them as well and it's pretty clear on the video it takes. I would definitely recommend them.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250P - White
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Short battery Life.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Baterry life is only two weeks for my setup. Continuous Video Monitoring is only available if yhe cameras are connected to a power supply. Ended up returning.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi,
Thanks for sharing your review. We are sorry to hear you chose to return your Arlo Pro 4 Camera. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 1 out of 5 stars
Not happy with service!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven't installed yet. I'm sure the product is wonderful but I'm not liking the service at this point. The service tech expects us to wait around for 8 hours to show up and then cancelled 5.5 hours into our wait thru an email. in his email he said there would be a 3 hour wait window. The rescheduled date again was for an 8 hour wait window and the date didn't work for us so had to call to reschedule. Was transferred twice and put on hold for another date with a 6 hour wait window. Apparently my time is worthless! Considering cancelling the whole order and returning the products to go somewhere else.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hello Jdcasey,
We are sorry to hear about your support experience and appreciate you for sharing this with us. We would like to learn more about your concern so we can assist you further. Please send us an email at [email protected] detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards, Arlo Team ^RM
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good camera with great automation
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good camera. Great picture, nice automations. Latency is slight.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Arlo is great
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as expected. Came packaged well have had no issues. Love arlo cams friends i show video to all say they have great picture quality.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
OTHER THAN . . . .
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WE WERE TOLD BY STORE STAFF WHO HAS SAME SYSTEM THAT BATTER LICE IS 10 DAYS TO 2 WEEKS ‘ K HAVE TO CHARGE EVERYDAY . I ACTUALLY ENDED UP PURCHASING ANOTHER SET OF 3 CAMERAS JUST SO I CAN ROTATE CAMERAS AND HAVE CONTINUOUS CAMERA COVERAGE. BATTERY LIFE SUCKS BALLS ! THEY GOT ME !
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hi KGUERRA,
Thanks for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo Pro 4 camera's battery life draining quickly. Please send us an email at [email protected] detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards, Arlo Team ^RM
Rated 5 out of 5 stars
An Excellent Camera!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera was an excellent purchase. It operates as expected. When someone comes into the house I receive an alert and the video shows me who is there.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up on my Oribi Wifi system. The 2K video is a really nice upgrade. Video is very clear. Battery life similar to the Arlo Pro 3 series. I have now ordered 6 of these. :)
I would recommend this to a friend
Rated 3 out of 5 stars
Atrocious Arlo phone support
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arlo support is atrocious. Rude and useless phone tech.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Waste of $$$$$$
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I missed the 0 star button. Oops no 0 stars but there should be. A giant money pit. Basically worthless without a subscription or hub.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Camaras
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camaras they are extremely clear and do the job.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Easy to install, good battery life
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had cameras from competitors of Arlo. Arlo is far superior. The app experience is fantastic and the cameras are easy to install.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cameras. Excellent picture quality. The app allows you the ability change the video settings and notifications easily. Great security product but they are a little pricey.
I would recommend this to a friend
Rated 1 out of 5 stars
Only two cameras work
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 3rd camera would not update or connect so it's useless. I purchased TWO of these systems and BOTH done the exact same thing. And Arlo customer service will email you back days later instead of talking to someone now; which is ridiculous.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi RobsKlipsch,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at [email protected] by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team may follow up with you directly.
We appreciate your patience and understanding.
Thank you, Arlo Team
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Annie
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is what I was looking for. Is doing a great job
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these cameras to go with the three I already had. They are good cameras and the app is easy to use. Couple of pointers
1. Know what's in the box - Mine came with one indoor/outdoor mount and one indoor mount. Since I was mounting both cameras outside, I had to buy another outdoor mount.
2. When using the Arlo app on a cell phone to activate the camera it works best if your phone is not is some kind of case like an Otter Box. The OCR code scans better that way.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250B - Black
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
They're lying about the battery life
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this in part because of the claim of 6-month battery life. I got a 10%-battery notification 27 days after buying it (and, yes, I did charge it to full the day I got it). 27 days to drop by 90% suggests 30 days for 100%. I know it depends on usage; but this is ludicrous.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never purchased an electronic type system that doesn't have a 1 800 number to call if the consumer needs assistance! First system would not connect to Wifi, which was verified by the Internet Provider to be 2.4g, so the BB Rep said to return the system. Received new system, same issue. Set up Geek Squad appt. just in case. No resolution, returning the second system for a full refund. Not recommended!
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hello ChiefArmyRetired,
Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams for review.
Regards, Arlo Team
Rated 5 out of 5 stars
Nice Camera
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great camera. I added this to my system as a replacement for an older 1st generation Arlo. It was fast and easy to swap the camera into the system.