Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- SKU:
- 6428881
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Don't buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big mistake to buy this camera. Battery charge doesn't stay long. My one camera is out of order already not even six months.
No, I would not recommend this to a friend ms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to be woking ok, except camera quality sucks, hard to believe it is what it says
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello mommy,
Thank you for taking the time to share your Arlo Pro 4 camera experience. Your feedback will be shared with the appropriate teams.
Regards,
Arlo Team
- Cons mentioned:Battery life
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not in use. Very complicated for old folks. Constantly changing batteries. Did everything possible to save battery drainage to no avail. So that was 400.00 wasted.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Sabrina,
Thanks for your review. To improve your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Not the newest version
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews i decided to go ahead and purchase this. The optional magnetic wall mount that every one seems to be talking about was kind of a cool feature in my opinion. I bought it, unwrapped it did not have magnetic wall mounts or a gagnetic charger. This seems to be an older version that is beind sold.. Disappointed And returned.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Returned,
Thanks for your feedback. To ensure that you will get the magnetic charging cable in your next purchase, please check the "What's included" section and see if Magnetic Charging Cable is included in the kit.
Let us know if we can be of assistance with your purchase by contacting Arlo Support Team : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
These cameras are Sub Par and Ineffective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your Arlo Pro 4 cameras do not function at the same range as our old Arlo 1 cameras. There are no videos saved, when Arlo 1 still has a week of video history. Arlo pro 4 is so stupidly sensitive that setting motion alert to 10% would still result in the camera picking up small leaf and flag movement. Your Best Buy return policy was shorter than the camera benefits lasted, so now that we know we are not satisfied we can no longer return it. We are deeply upset at both Best Buy and Arlo for selling and providing such a poor product to us.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Pamela,
We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking cameras but they did not work with my internet. I believe you need high internet could not connect the app with my phone
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello AnaheimShopper,
Thank you for taking the time to share your Arlo Pro 4 Spotlight camera. If you are still needing assistance with your Arlo Pro 4 setup, please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, case number, the email address linked to your Arlo account, and your contact number.
Regards,
Arlo Team
- Cons mentioned:Battery life
Works Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo Pro 4 Spotlight works well. Battery life could be improved.
I would recommend this to a friend - Cons mentioned:Connectivity
Lost $500
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cámaras could not connect to the internet. I switched to a 2000 megabits and only one of the three cámaras connected. I cannot return them so I just have to take a huge loss of $500
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jose,
We want to work with you to address the installation concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Missing Footage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When on battery and WiFi, cameras don’t capture enough footage. There is a lag between the start of an event and when they start recording such that I often only get half of what happens.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rich,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
2 is Better than 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras a great Easy setup Easy install Great camera detail Great camera identification Great object tracking Great Storage Great Discount So impressed we bought 2 sets!
I would recommend this to a friend- Cons mentioned:Battery life
Unimpressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batter life is less then other wireless cameras available
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Ozarklab,
Thank you for sharing your feedback about your Arlo Pro 4 experience. The battery life of your camera approximately lasts 3-6 months with average use. For tips on how you can extend its battery life, please check this link : https://kb.arlo.com/291/.
If you need further assistance, contact support at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Pros mentioned:Video quality
Good camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my back alley specifically because it didnt need the Arlo hub like most other models do. It has a good picture and bright spotlight. Easy to set up and durable.
I would recommend this to a friend Not happy with service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed yet. I'm sure the product is wonderful but I'm not liking the service at this point. The service tech expects us to wait around for 8 hours to show up and then cancelled 5.5 hours into our wait thru an email. in his email he said there would be a 3 hour wait window. The rescheduled date again was for an 8 hour wait window and the date didn't work for us so had to call to reschedule. Was transferred twice and put on hold for another date with a 6 hour wait window. Apparently my time is worthless! Considering cancelling the whole order and returning the products to go somewhere else.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Jdcasey,
We are sorry to hear about your support experience and appreciate you for sharing this with us. We would like to learn more about your concern so we can assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Overall performance
Good camera with great automation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Great picture, nice automations. Latency is slight.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo WiFi Cameras - Excellent Home Addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for the home. Installation and set up a breeze. User friendly app to view cameras. Excellent picture quality and not bad for the price.
I would recommend this to a friend - Pros mentioned:Video quality
Arlo Pro 4 Spotlights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can see updates on your phone and you can speak through them as well and it's pretty clear on the video it takes. I would definitely recommend them.
I would recommend this to a friend - Cons mentioned:Battery life
Worst Support System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Support system is not helpful. Can not share video from camera with members of the family. Battery lasts only four-five days even though product description says it lasts for months.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Poonam,
Thanks for your review. To have more than one user view the camera simultaneously, use the Grant Access feature. You can read here to learn how to use this feature: https://kb.arlo.com/000039106. For further assistance, navigate to Settings > Support in the Arlo App for available service options.
Best regards,
Arlo Team
- Cons mentioned:Battery life
OTHER THAN . . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE WERE TOLD BY STORE STAFF WHO HAS SAME SYSTEM THAT BATTER LICE IS 10 DAYS TO 2 WEEKS ‘ K HAVE TO CHARGE EVERYDAY . I ACTUALLY ENDED UP PURCHASING ANOTHER SET OF 3 CAMERAS JUST SO I CAN ROTATE CAMERAS AND HAVE CONTINUOUS CAMERA COVERAGE. BATTERY LIFE SUCKS BALLS ! THEY GOT ME !
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi KGUERRA,
Thanks for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo Pro 4 camera's battery life draining quickly. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Short battery Life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Baterry life is only two weeks for my setup. Continuous Video Monitoring is only available if yhe cameras are connected to a power supply. Ended up returning.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We are sorry to hear you chose to return your Arlo Pro 4 Camera. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Arlo is great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Came packaged well have had no issues. Love arlo cams friends i show video to all say they have great picture quality.
I would recommend this to a friend