Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- SKU:
- 6428881
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Motion detection
Great security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some older cameras and added these to the system. Was amazed on how much better the upgrades were. Love how it follows motion.
I would recommend this to a friend Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it but zoom quality was not so good. Couldnt see faces clearly.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Betty,
Thank you for taking the time to share your review. Your feedback will be shared with the appropriate teams.
Regards,
Arlo Team
- Pros mentioned:Overall performance
Positive review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo system is exactly what we wanted to easily view our property whether we are home or away. I'd highly recommend Arlo and the Geek squad installation.
I would recommend this to a friend - Pros mentioned:Motion detection
Stylish and has great features!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little cameras. Very stylish and I love how it tells me if it detects a person, vehicle or just motion. Very helpful! The zoom is fantastic!
I would recommend this to a friend Good cameras with a few caveats
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras and the app overall. Be aware that these are 2.4ghz and this can have an impact on performance. Recording can start on a delay from the trigger, this can lead to say car just leaving frame as it triggers the recording.
I would recommend this to a friend- Pros mentioned:Overall performance
Arlo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great outdoor security camera. Easy to install.
I would recommend this to a friend - Cons mentioned:Battery life
Arlo bad battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died in less than a week and after I paid over $600 for the bundle I was stuck with store credit.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Difficult to keep connected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the cheaper model first, but then replaced it with this one because of buggy connection/activation issues. Then this one said the wifi was weak but the other one (the Essential that I returned) said it was strong in the same location.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi lindak0125,
Thank you for taking the time to share your Arlo Pro 4 Spotlight Camera experience. Our team would appreciate the opportunity to understand your setup for the Arlo Pro 4 vs. when you had the Arlo Essential camera. This will help the team isolate the issue and ensure you Arlo Pro 4 Spotlight Camera is configured to meet your expectations. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, email address linked to your Arlo account and your contact number.
Best Regards,
Arlo Team
^KN
- Cons mentioned:Connectivity
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy these cameras. Every time you go offline you have to restart them manually. Not worth the money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Bad security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery has already died after a couple of weeks. Replaced with new charged battery and died within hours. Cannot reach Arlo support
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Christopher,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Easy Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy setup and good quality picture! This was easy to setup and easy to mount. My Father in-law who likes to spy on his neighbors loved this gift.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Little Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera. I had a Pro 3, so I expected the same or better performance and this camera delivered. Perfect addition to my system.
I would recommend this to a friend - Pros mentioned:Overall performance
The best around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best surveillance cameras on the market. I had the ring camera before I purchased the Arlo, the ring can’t touch them at all. Doesn’t come close
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent better then the older arlo cameras I have. Picks up animals and people great. Love the spot light.
I would recommend this to a friend Arlo pro 4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these cameras for an upgrade of my Arlo pro 2 couldn’t be any happier the Arlo pro 4 system is smarter and tracks the movement.
I would recommend this to a friend- Cons mentioned:Battery life
Battery life is very less
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is really bad. Need to climb up and change the batteries again and again. Need to return, please help to return
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Simple Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Purchased a single and then a 3 pack. A bit on the pricey side. But not having to purchase a hub makes up for it. Great video and sound.
I would recommend this to a friend - Pros mentioned:Video quality
Why did I wait!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accuity and love the library! I've never been nosey but knowledge is power. So waiting is silly!
I would recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as it just took too long to buffer. Really need to bring the hub back as this was not worth the price - well any price as it is just too slow & not a great quality picture
No, I would not recommend this to a friendNot cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that this system would be able to be on a tv screen and that was not the case. I had to return these and get a set of night owls
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team