Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- SKU:
- 6428881
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
Use to be a great company with cloud services
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo was originally a great name that offered the first true wireless security cameras and cloud storage. Still has the same nice design but in the crowded market and now charging you monthly fees for cloud storage they are a secondary consideration.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Harley,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
Additionally, we’ve added new Priority Support services to benefit Arlo users with service plans and users currently on an Arlo trial which includes priority agent assignment and support via chat and phone, which will be effective October 4, 2021.
If you do not have a service plan (paid or trial), but your product is within warranty, you’ll still have access to support through agent-assisted support via chat, virtual assistant, and through Arlo Community. Please navigate to Settings > Support in the Arlo App for service options available to you.
Best Regards,
Arlo Team
- Cons mentioned:Battery life
Battery doesn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on these devices don’t last. It says it can last up to 6 months but that’s if you they are used minimal or on standby. As if security systems were made to be on standby…. Arlo does not account for daily activities, pets, birds and anything else that may set off the cameras. In my opinion, I don’t want to disarm my house because the point is to catch security footage at a given time. However, due to battery performance I have to give up security. I am realistic about batteries not lasting forever, but the battery of these devices does not last up to 2 months with moderate use.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi CastleMe,
Thank you for taking the time to share your Arlo Pro 4 review. We recommend trying out these tips detailed here to extend your Arlo Pro 4 cameras' battery life: https://kb.arlo.com/291
If after you've tried these tips and notice your cameras' battery life does not improve, please reach out to our Arlo Support team. You may reach our support team via the Arlo App > Settings > Support or visit: https://www.arlo.com/en-us/support/contact.aspx
Best Regards,
Arlo Team
^KN
Not all that great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution of the 2k left a lot to be desired! It was marginally better than my original Drop Cam, but substantially worse than my $35 2k Kasa cam.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared about your Arlo cameras. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Security Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality carmera. Detects and records to App. Quality of recordingis excellent. Expensive but worth the extra money
I would recommend this to a friendSimple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use. A little trouble getting to hook up to my wireless network but support walked me through and got it connected
I would recommend this to a friend- Pros mentioned:Overall performance
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, works great even in winter of 2022. Should have a 4 cam package tho
I would recommend this to a friend good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived when they said they took a little longer then expected good service what more could you ask for the product is easy to use
I would recommend this to a friend- Pros mentioned:Motion detection
Camera and solar are recommended!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It gives details of what’s going on such as tells if it’s person, motion, vehicle and packages going on camera.
I would recommend this to a friend - Cons mentioned:Battery life
Ok, not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay battery quality - would definitely spend the extra few dollars for the next release without the hub. The battery life has been poor compared to the others
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi TDanny,
Thanks for your feedback. Here's an article that you may check to learn how you can extend the battery life of your Arlo camera : https://kb.arlo.com/291/.
Feel free to contact Arlo Support Team if you need assistance : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Works Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from my Arlo 2’s. Easy setup and use. Will miss the free storage the Arlo 2’s provided.
I would recommend this to a friend- Pros mentioned:Overall performance
arlo security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo cameras are very good security cameras for my home. This is a very good product.
I would recommend this to a friend - Pros mentioned:Video quality
Security Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The security cameras are the best. everything is clear and precise and the the price was very reasonable
I would recommend this to a friend - Pros mentioned:Overall performance
Love my Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these camera's. I have 4 & plan on getting more
I would recommend this to a friend Great monitoring system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to use, we watch birds and wildlife through it. Also fun to torture my wife through the speaker while I’m at work.
I would recommend this to a friend- Pros mentioned:Overall performance
Arlo Camera Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the camera is easy to install. The pictures are clear and steady. I am glad that I chose this product.
I would recommend this to a friend Arlo review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera super easy to set up. Straight forward app for easy communication between your smartphone and camera!
I would recommend this to a friendCamera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system easy to setup great response on app no long delays for notification
I would recommend this to a friendHome security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arlo camera is the greatest investment that i could of bought, its easy and simple connect, install and maintain.
I would recommend this to a friend- Pros mentioned:Video quality
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. The image is pretty clear and the field of vision is good.
I would recommend this to a friend Camera review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works well for seeing all areas of the door. It helps with package drop off and who comes and goes.
I would recommend this to a friend