Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- SKU:
- 6428881
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
2.4GHz vs 5GHz is a deal killer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to bring it back to the store. Unfortunately, no one at the store realized that if you have Comcast with Comcast extender pods that you can't separate 5Ghz and 2.4GHz. These require 2.4 only.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Rower3, A dual-band router or extender will be required to to be able to utilize the 2.4GHz band. Regards, Arlo Team
- Pros mentioned:Overall performance
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these cameras are great. Tells me what is passing infront of it.
I would recommend this to a friend - Pros mentioned:Video quality
Awesome wireless camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the driveway and has its own light too. Good quality video and charges quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Good quality camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality ....easy to use and easy to set up also so far it’s working fine with no issues
I would recommend this to a friend - Pros mentioned:Overall performance
Will buy again
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Cameras! They have been a great addition to my house.
I would recommend this to a friend - Cons mentioned:Battery life
Arlo Support is really bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera died 6 months after I bought it, support is not the best they don’t want to RMA the devices
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review and your feedback. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Arlo camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great was very easy to set up Works great with my other cameras
I would recommend this to a friend Additional Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added an additional camera to the Arlo system I already was using. Easy setup to the system.
I would recommend this to a friend- Pros mentioned:Video quality
Excellent camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image is crystal clear. Attaches to magnetic base to make recharging easier.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and very good product. I would definitely recommend
I would recommend this to a friend SCAM-useless cameras unless you purchase the Plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could I would give 0 rating. These Pro 4 cameras will not record unless you buy ARLO’s service plan. Of course, that is not stated on any of the advertisements. I will be returning this system and will never purchase another ARLO item .
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi David,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Two new Arlo cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are just fine. Added to the ones i already had.
I would recommend this to a friendInstallation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and get operational. Looks like i need to add another camera
I would recommend this to a friend- Cons mentioned:Connectivity
The worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time it doesn’t connect try to charge it and don’t have the right parts
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Michael,
Thank you for your review. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Horrible. Don’t buyer products
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo customer service is horrible. Product is not reliable. My old Arlo WiFi package worked great. No subscription. No problem. They go figured out how to basically make those inoperable and you have to now get a subscription. Crooked and awful company. Run.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the multiple concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always great product. Easy set up with an existing system.
I would recommend this to a friend- Cons mentioned:Connectivity
Alro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still working out the kinks, got 3 cameras 1 flood light and 2 doorbells porch pirates all around sometimes cameras don't pick it up
I would recommend this to a friend - Pros mentioned:Overall performance
Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera but small lag issues but great camera
I would recommend this to a friend - Pros mentioned:Video quality
Top of the line security.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K quality and sound. Im am a proud owner of arlo security system.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Easy to setup. Meets all expectations
I would recommend this to a friend
