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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,653 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk hate these cameras worked for awhile then one day they stop working CANT connect to internet tried everything nothing works !!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera are easy to install and activate. They have clear picture. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to use and the videos are great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Camera is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Arlo camera. It works very well and covers a lot of territory

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and recharging. Clear video images. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works great and the battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect for front porch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality video, superb battery life. Mounting is a bit tricky

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Safe and sound even around town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy 1-2-3 set up Great quality video LOVE ARLO SAFE AMD SOUND no matter where I am

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time it doesn’t connect try to charge it and don’t have the right parts

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thank you for your review. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Horse cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the quality cam on the market and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product easy to install and setup, like Arlo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras that are super easy to get connected. Very good picture quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo pro 4 camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additions to our Arlo system, always informed of what's going on if we are not home!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear and amazing HD. Very helpful and easy to process.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a scheduled appointment for cameras to be installed, day before they call giving us a 7 hour window. Then 71/2 hours go by and the tech calls to come over to install, my husband was so upset that they waisted all that time on his day off they he told the tech to forget it and went to get a refund. Best has lost our business. There’s no excuse for that, they had to know looking at their jobs that they weren’t showing up at 7:30 am. Our job was 3 simple cameras to be installed on the outside of our house. 7 1/2 hours is ridiculous.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo - Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get the settings, filters to save at all. I get notifications every minute and they keep draining my batteries.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thanks for sharing your review. We are sorry to hear you battery is not lasting as long as expected due to the amount of notifications being received. If too many notifications are being received, please read the following article: https://kb.arlo.com/1178858.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Quality of the camera was 10 of out 10. Easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Don’t buyer products

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo customer service is horrible. Product is not reliable. My old Arlo WiFi package worked great. No subscription. No problem. They go figured out how to basically make those inoperable and you have to now get a subscription. Crooked and awful company. Run.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the multiple concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everyone safe . We always know what’s going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, great peace of mind to have.

    I would recommend this to a friend