Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,653 reviews
Rated 1 out of 5 stars
These have never worked right!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I would have purchased Ring. These start recording way after something moves, so you never really see what is going on. The software is HORRIBLE. Now, even though they armed, it sends messages that there was movement, etc., but there no recordings at all. Whether the software is that quirky or it's a complicated setting, I don't have time to fool with it. Just buy someting that works right out of the box. I see why people have chosen Ring of this no name brand.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Michelle,
Thank you for your review. If your camera begins go record motion too late, it may have to due with camera positioning. Please read this article for details on how to position your cameras for optimal use and motion detection: https://kb.arlo.com/37.
You can also try to increase your motion sensitivity, please refer to details here: https://kb.arlo.com/41.
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Easy cameras
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, easy to use, great peace of mind to have.
I would recommend this to a friend
Rated 1 out of 5 stars
Cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still trying them out. I think 2 work better than one. I have someone messing around my house and trying to catch them. I have had Ring, I like Rings app better than Arlo is hard to move and look at the same time it will flip to another camera. I was thinking maybe these would catch the people messing around my house no luck yet.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Monique,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Live it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this cantas had the old version had to move up to the 4 pro
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this camera unless you want to pay for the monthly Subscription. I bought this because the description said that it would record locally and a subscription was not required. Now that my 3 month trial ended, I can't see any of my recordings. Of course, it is now past the return period as well. My only option is to pay for the monthly subscription which is the only reason why I chose Arlo over other security cameras. I don't need all those features. The system is expensive enough. Since my trial ended, I'm now having problems with my other Arlo Pro 2 recordings. They are now sporadic! It seems to really have messed up my entire system. The camera seemed to be perform well if you pay for the subscription.
Thanks for your review. Even with the end of the free trial, we want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
All wire-free cameras can record to local storage, with no Arlo Subscription. An Arlo base station or the SmartHub are required, you can find more info here: https://kb.arlo.com/1146857.
For more info on our affordable subscriptions, please read here: https://kb.arlo.com/88.
We appreciate your support and understanding.
Best regards, Arlo Team
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Satisfied customer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear video when activated, easy to use, no subscription needed
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250P - White
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Kinda choppy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item works great was kinda difficult to configure but I called customer service.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Arlo
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera for the outdoors. This Arlo is very sharp and crisp!
This review is from Arlo - Pro 4 Spotlight Camera, 1 Pack - VMC4050B - Black
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Not working Arlo pro4 camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Such crap product keep going offline even it is fully charged with battery
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Rama,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Arlo Pro 4
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Added an additional camera for whole home coverage. Works great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Company lied to me sent back before use.. won’t support
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Curtis,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great security camera systems!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent camera system! Nice addition to the security system! Excellent picture!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Door cam
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Highly recommend. Keeps my daughter and I safe. Great picture