Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,653 reviews
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Say No TO ARLO
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Camera batteries will not stay charged for a week. SO if you are on vacation for a week your cameras are dead when you come on. Contacted ARLO support and gave no support. Expensive cameras to not work as advertised and the employee at best buy just blew smoke up my behind in acting like he knew what he was talking about.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi AVOID,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
We like to work with you to address the concern you shared. Please send us an e-mail at [email protected] by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards, Arlo Team
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Great product-Outstanding Value!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very, very easy to set up and the phone app works great. The 2k resolution is crystal clear and the sound is also clear. with the mounting bracket, installation options are virtually limitless. You just can't find such a full featured camera at this price and after the 3 month trial period is over, it's only a paltry $2.99/month for all the features. You just can't go wrong!
I would recommend this to a friend
Rated 1 out of 5 stars
not even a good as a paper weight
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Think twice before buying any product from Arlo. They used to be OK (their motion detection was always dodgy at best) but in October they discontinued the email alerts you would get whenever motion did trigger the cameras. You would receive an email alert with a picture and a link to a video so you could quickly tell if you had a problem or if it was a false alarm.
They say they have discontinued this email service to lower their costs, but they are perfectly willing to constantly spam your inbox with emails urging you to buy even more of their products.
They also did this without notifying anyone (except for rushing up an "End of Life Policy" statement and a small notice on an obscure section of their message forum). Without the email alerts Arlo cameras are useless. So be aware that any features you are buying the product for now may not be available in the future if they decide they would rather improve their bottom line than supply a service that their customers paid for.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Camera views
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The clarity and ranges of the views are awesome! Very easy to hookup and install.
I would recommend this to a friend
Pros mentioned:
Overall performance, Video quality
Rated 5 out of 5 stars
They work great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work great. we had to make a few adjustments with the zones and sound
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Arlo has outdone themselves!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely LOVE my Arlo Pro 4 Spotlight camera. It is a recent purchase; adding to other earlier versions of Arlo cameras that I have. I love the added protection of the light. It was added in an area that is dim and sparsely lit. With the spotlight, the HD recordings are extremely clear. I encourage anyone seeking a high quality WiFi camera to purchase this model.
I would recommend this to a friend
Rated 5 out of 5 stars
Get them
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality cameras.
You can change notification settings which can come in handy especially if you have pets. It’s nice not having a million notifications because your chickens set the camera off. I was iffy on getting these due to bad reviews but they must not have a good Wi-Fi system to run their cameras. We have zero issues with ours. Highly recommend them.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent choice
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cameras, easy setup, high quality home security.
I would recommend this to a friend
Rated 5 out of 5 stars
Jackson1
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is great for home. Very clear, ease of us and ease of install/app.
I would recommend this to a friend
Pros mentioned:
Overall performance, Video quality
Rated 5 out of 5 stars
Awesome
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, clear video, no complaints. Batteries work better than expected
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Good camera for money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had an issue with first camera pairing it to the app. Was a fluke and it just got corrupted from a firmware update. Returned it for a new camera. New one works great. Easy setup. Amazing viewing range 160 degrees!
I would recommend this to a friend
Rated 5 out of 5 stars
Added Security
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We live on a main street and installed 4 cameras. It gives us an added sense of security without a huge cost
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Arlo Pro 4 Spotlight Camera
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The setup was easy and the video quality is good. Several options on how you want to monitor the critical area. Charging the rechargeable battery is easy, no need to take it off the mount. Very good product.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good cameras
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pictures are looking great, night time details could be improved. Batteries really need to be charged all the way up for it to sync on the 1st try. Other than that I am pleased.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
An AMAZING device!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were so surprised at the clarity of the video! You can see every detail and the fact that it is in color is so great! Imagine our delight when we realized you can talk through the speaker on the camera as well! When our doggies need redirection, the training doesn’t stop just because we aren’t home! Just an amazing device and easy-to-use app!
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
It does the job
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does what it's supposed to do. For over $500 I'd expect a smoother experience. It comes with one short charging cable for 3 cameras. Batteries take several hours to charge. One of my batteries is faulty and dies at an increase rate. You have to take the whole camera down to charge, not the greatest when you have dig out the ladder and climb. My Ring camera is much more user friendly, I can just pop the battery out and charge it, it can hold two batteries where one can still operate the camera while one is charging.
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hello,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Best Buy has the BEST PRICES!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price and love it! Thanks for prompt delivery.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Pros mentioned:
Motion detection, Night vision
Rated 5 out of 5 stars
Great quality
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good motion detection. Good night vision. Great app. Still testing battery life.
I would recommend this to a friend
Rated 5 out of 5 stars
Great cameras!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this for my elderly parents. I don’t have to leave my house to see if they are okay!
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250P - White
I would recommend this to a friend
Rated 5 out of 5 stars
Quality....excellent
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price, good delivery......I said what was needed to be said.....dont know why need to say more ???
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White