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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good just battery dies quickly & has video lag on live stream

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Damion,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Home Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive looking Battery life is not as advertised With minimal traffic they last 3 weeks at best, not good!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras, just wish the spot light wouldnt run the battery down so fast. Thats the only reason for not giving a 5 star rating

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Pitiful Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 sets of the Arlo Pro 4 and the batteries only hold a charge for 3-4 days. This is a massive waste of my time and money as I still do not have cameras.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great security camera with 2K quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera with 2K video quality. 160 degrees viewing angles. It's expensive than other brands but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Helping Eyes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional units for me. Easy to sync with current system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Security with Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras. They're very clear and captures a wide area. The only thing complaint I have is the cameras go off with a hint of a breeze which uses up the battery faster. Other than that all is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 4 spotlight camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera even at night its clear... love that its wire free.... thinking about getting more cameras for my yard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Mount Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black security mounts. Only Best Buy has them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No good for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like the image, the video was slow and the imagen in the dark wasnt good

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ana,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro 4 for a remote location

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Arlo Pro 4 camera I have set up at a remote location and connected it wirelessly to a T-Mobile Business hotspot. It was quick and easy, the video does not overwhelm the connection.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Could definitely be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects randomly, refuses to reconnect. Learned shortly after purchase Arlo was going to be enforcing a form of planned obsolescence. Additionally, much of the advertised functionality requires a recurring subscription.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera randomly disconnects, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras for three weeks, these cameras are useless, the batteries do not last charges even two days, they discharge very quickly, I am very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Casper

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras very sensitive batteries die fast in high traffic areas

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo-Pro 4 Spotlight Camera - Indoor/Outdoor 2K Wi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo-Pro 4 Spotlight Camera - Indoor/Outdoor 2K Wire-Free Security Camera with Color Night Vision is one of the best security products I have purchased. I have had two other brands and would definitely recommend Arlo over any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 4 Spotlight Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation and set up. Intuitive interface to connect to the cloud and set up in the phone app. No hub required, camera connect directly to wireless access point or home router/wireless. Would like to see the spotlight brightness as an adjustable setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for your money this is best security camera for your money

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with product - batteries don't last as long as we thought - probabaly due to wifi - great cameras, great program

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best decision i made as an adult. So not worth the money. They sometimes just don't work.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samuel,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High Quality, Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a simple, yet high quality camera. I bought two of them for my business and the setup was quick and painless. I love the design, the ease of use in the app, and the smart features that make it easy to keep up with what’s going on security-wise.

    I would recommend this to a friend