Customer Ratings & Reviews
- Model:
- VMC4350P-1BYNAS
- SKU:
- 6454736
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great security cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security cameras with nice clear video. Bought these in addition to Ultra 2 cameras which are even nicer but these still provide nice, clear video. Love having the two way audio.
I would recommend this to a friend Great cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity! Easy to install. Great battery life. They are pricey though
I would recommend this to a friendDidn't want to pay for a subscription at $10 per c
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 4 Arlo pro 2 cameras we bought this to add to it but then realize we had to have a subscription for $10 per camera and took it back and kept the Arlo pro too that worked great with no subscription.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Terrible Customer Service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Cameras but the customer service was terrible waited 30 min for them to trouble shoot a battery test which is just crazy to me
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Jeanne
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cool, but I need to know how to work it more.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these things. Crooks can see them but I see the crooks first!
I would recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Battery life
Horrible battery life and connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is excellent connection and battery life is horrible.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi TedN,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Just what i needed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product. I ordered this for the hallway. Great view, sound and color. Even on night mode.Its a lil tricky setting it up in the beginning but after i found out the problem it started working.
I would recommend this to a friend Arlo Pro 3 & 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Arlo cameras! Significant improvement over the original system, which I had previously. I'm not a big fan of the monthly subscription fee I am now required to pay to get full functionality, but still reasonable compared to other security system fees.
I would recommend this to a friendCamera Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is black instead of white which stood out for others to see.
I would recommend this to a friend- Pros mentioned:Video quality
Excellent quality security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work great. The fact that they are wireless make them versatile, convenient, and easy to set up. The video and still shots are very clear. They are less obtrusive and obvious than most other security cameras I have seen. They are reasonably priced.
I would recommend this to a friend Buyer beware. But still buy them.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok value for the price. Need to subscribe to service to use extra features in the camera which is kina lame. Some lag due to video needing to travel over arlo servers before reaching your device for viewing. Picture quality is OK. You're not going to get any license plates at night time. Again for the price, great value. Corners were cut for the value though. They'll do the job.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello GjallarhornProductions,
Thanks for your feedback. We would like to further assist you and ensure that your settings are configured for your Arlo camera to work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Motion detection
.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Responds easily to motion. Easy to recharge batteries.
I would recommend this to a friend Unsatified
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camaras go down everytime ;( system glitch. To many issues at once
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
They Don't Tell You....
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these cameras if you want CVR (continuous video recording). They don't tell you that you pay $14.99 PER CAMERA EACH MONTH if you want this service!!! This is ridiculous!!!
No, I would not recommend this to a friend- Cons mentioned:Battery life
good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery does not last as expected. I would recommend buying a cable for constant energy,
I would recommend this to a friend Good video quality cant talk with cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality it amazing, but to be able to talk through the camera is none existent . I tried handling this issue with customer service and its juat a never ending circle of me semding the same information over and over
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Desirae,
Thank you for your review.
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Motion detection
Arlo pro 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, has everything I was looking for. What is really nice was the activity zone. I can pick what areas in the camera view that triggers the motion detectors. So my front camera is no triggered by every car that drives by my house!
I would recommend this to a friend ARLO camera and door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had every camera and doorbell system. This is by far the gest
I would recommend this to a friend- Cons mentioned:Mounting system
Terrible product and no customer support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, with virtually no usable documentation to provide assistance in setting it up, and extremely finicky to try to get it working. Mobile phone app is so badly designed it's nearly unusable. Impossible to get direct customer support to help with problems, since they rely on a useless chatbot and customer chat group.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi SteveXYZ,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team may follow up with you directly. We appreciate your patience and understanding.
Thank you,
Arlo Team