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Customer Ratings & Reviews

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The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 4653 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 4,653 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery dies too quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very upset with the purchase. The battery dies every other day. And I’ve changed the settings several times. At this point I’m thinking it’s a faulty camera. Out of all 3 it’s just one that dies frequently. It gets the less activity.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Reina,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great but aren’t as great as I would like them to be they seem a bit distorted at times

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy for night vision cameras.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for these to come out because of the features it has. The battery life has been great so far. The video and sound quality are 10 out of 10. Great buy if you are looking for cameras.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated in Michigan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo cameras and I they won't record. I went to store to have Total tech members help me and they couldn't. When I went to the store manager, she basically said-oh well, to bad. I can't get ahold of Arlo. The number they gave me tells me to go to their web site and when I did, they ask for a code from my receipt, which there wasn't a number and Best Buy agent didn't know anything about this receipt, so my cameras don't record and as of right now there's nothing I can do about it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good Cams to watch the house while away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a christmas gift to my folks. They like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several and booth and installed this for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These arlo give me extra security where needed in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid camera. Wish i got the 4 camera instead of 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product glad u went to Best Buy and purchased them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s not easy to delete old videos. The quality of image could be better.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samuel,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great night vision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These actually film better at night without extra light. Our house is higher than a normal slab so the light doesn’t do much but would make someone stop and possibly think twice. Super clear picture and you can zoom in easily.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice video quality. Night mode isnt the greatest. Get notifications everytime someone walks bye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price I'm very happy people in store help me with my first problem which was a faulty camera. They gave me better help in Best Buy then the number to call for the brand of camera itself. Very happy with end result.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't figure out how to link account with another user. Not very user friendly

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. To have more than one user view the camera simultaneously, use the Grant Access feature. You can read here to learn how to use this feature: https://kb.arlo.com/000039106. For further assistance, navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Reliable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable product! Would highly recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice addition to home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working very well. But seems to be harder to take down for charging.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo pro 4 security camera review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs out so fast. It said 6 months on the website but mine run out every 2-3 days. That’s not what security camera is supposed to be. Very disappointed! Definitely do not recommend this brand to any of my friend ever!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi June,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do 5 stars if they had better battery life and connected faster when you go live

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Response time

    Rated 1 out of 5 stars

    Not happy with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow response time. Cameras frequently go off line.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Cragger,

      Thanks for your feedback. We would like to work with you in checking the setup and settings of your camera to ensure that they are configured to work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Awesome screen st night. Some others are not

    I would recommend this to a friend