Customer Ratings & Reviews
- Model:
- VMC4350P-1BYNAS
- SKU:
- 6454736
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Terrible Customer Service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Cameras but the customer service was terrible waited 30 min for them to trouble shoot a battery test which is just crazy to me
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Jeanne
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Arlo camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the price I'm very happy people in store help me with my first problem which was a faulty camera. They gave me better help in Best Buy then the number to call for the brand of camera itself. Very happy with end result.
I would recommend this to a friendCameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great but aren’t as great as I would like them to be they seem a bit distorted at times
I would recommend this to a friend- Pros mentioned:Video quality
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice video quality. Night mode isnt the greatest. Get notifications everytime someone walks bye.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product glad u went to Best Buy and purchased them.
I would recommend this to a friend- Pros mentioned:Overall performance
Great night vision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These actually film better at night without extra light. Our house is higher than a normal slab so the light doesn’t do much but would make someone stop and possibly think twice. Super clear picture and you can zoom in easily.
I would recommend this to a friend Don’t waste your money.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this set about 2 years ago. By far the worst cameras you can get for the price. Ive seen cameras that cost half the amount and work twice as good. I have Gigbyte speed wifi and the cameras take about 45 seconds to show live feed and add another 45 seconds if you want to use the “two way audio”. It will show live feed but porch pirates could be gone with your package before you even get connected. I have it set to max quality and its still super poor quality. When I first set them up I figured they’d get better over time but they haven’t. Worse purchase ever, only reason I still have them is because I don’t feel like installing new cameras. DO NOT BUY, you can get way better cameras for better price.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Best regards,
Arlo Team
Reliable product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reliable product! Would highly recommend to all.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice addition to home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working very well. But seems to be harder to take down for charging.
I would recommend this to a friend Good enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid camera. Wish i got the 4 camera instead of 3
I would recommend this to a friend- Cons mentioned:Battery life
Not bad at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would do 5 stars if they had better battery life and connected faster when you go live
I would recommend this to a friend - Cons mentioned:Connectivity, Response time
Not happy with this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow response time. Cameras frequently go off line.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Cragger,
Thanks for your feedback. We would like to work with you in checking the setup and settings of your camera to ensure that they are configured to work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Connectivity
Arlo pro spotlights
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money it work for a day and then it's out for four or five day and said bad wifi when all my other devices work work great so to late to make it short arlo sucks.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Arlo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could leave 0 stars I would. Delay of over 30 seconds and battery life maybe last a month with not enough replacements for all so one camera during charge time would always be down.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Chelsea,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Poor technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s not easy to delete old videos. The quality of image could be better.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Samuel,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't figure out how to link account with another user. Not very user friendly
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. To have more than one user view the camera simultaneously, use the Grant Access feature. You can read here to learn how to use this feature: https://kb.arlo.com/000039106. For further assistance, navigate to Settings > Support in the Arlo App for service options available to you.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Thoughts
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these cameras. They come with a free three months of service. Then after that it’s like 10$ a month for five cameras unless you get the hub which runs 100$ by itself. Other then that one but I don’t see any problems with the cameras themselves. I do wish the siren was a bit louder but other than that I think these are great.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Anzus,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen. Awesome screen st night. Some others are not
I would recommend this to a friendGood quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the size. Just a few things can be better but it feels like money well spent.
I would recommend this to a friend- Pros mentioned:Video quality
Magnets!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality video and easy to install. Magnets makes recharge fast and simple.
I would recommend this to a friend