Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 977 reviews
  • Pros mentioned:
    Battery life, Ease of use, Video quality

    Rated 5 out of 5 stars

    Truly Wireless Survelliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have put in a number of IP cameras with and without PoE. My goal was to setup some for our home with a NVR or record to a Synology device. When I saw this cameras I was skeptical. The idea of not having run cables was something my wife liked ;-). I read through the reviews and the battery life ones and thought I would give the Arlo's a shot. I am so glad I did. Battery life - I have had the cameras running since the last week of November and the battery life is 61%, 89%, 95% and 96%. Today, I moved the Arlo base station to a different location and am hoping that will help the battery on the one camera that is at 61%. The two camera's with the lowest battery % are outside AND it has been COLD. We had -5 Fahrenheit weather the last couple of days and I have had no issues with the cameras. Motion Sensor - I've been really impressed with the lack of false positives the camera will report. When the unit is armed it record when it should. Picture/Sound Quality - The camera records at 720p which is fine for my use. I have now issue being able to see or hear people. I placed one to monitor the front door and I have been able to have conversations with my UPS driver. This feature and the the rechargeable battery where the main reasons for choosing the Pro vs the standard Arlo wireless units. The Arlo app is great to review live and historical video from the camera and Arlo makes it easy to share and download the video. Ease of Use - This is one of the easiest systems to use. The free cloud based DVR service makes it a snap to review your video on your laptop and for security it will log you off of your app when using it on the computer. Local Storage - Arlo requires the use of the Cloud DVR but you can keep local video archives which is great If the internet goes out. To review them you need to eject the USB drive and connect it to your MacBook or PC. Arlo App - The app is intuitive and easy to use. Adding the cameras is a snap and you can rename them to better identify them. From the app you can arm the Arlo system, change video and sound settings, configure motion detection, review the battery life, signal strength back to the base station and more. Overall, I am incredibly happy with the Arlo system and one of my co-workers just picked a two pack up and is really pleased too. The Arlo Pro's rechargeable battery and two way audio are a great feature and for the money they are a good value. A good PoE camera can start at $150 and then you need to configure the NVR or software. Arlo has made this system incredibly easy to use. I included a screenshot from my MacBook and the iPhone app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Good camera for basic monitoring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup if batteries are fully charged. Love magnetic mount for indoors. Wish they included 2 adjustable mounts so I could use for front and back of house. Love that I get 7 days free storage, that it's wireless, and the 2way audio. Don't like the delay in recording. You get more benefits with subscription. 720p resolution is ok. Day vision is great, night vision could be better. I'm an owner of Nest products also. This is how I based my conclusions. Still playing with settings and have only setup 2 cameras. Also, since my cameras are Arlo pro, I would like them to say so and not just Arlo. Overall, I feel I got a good product and will be very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup

    Rated 5 out of 5 stars

    Completely wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does not record constantly. It is motion activated. I'm very satisfied with this product. It has performed better then I thought it would. The battery has lasted 1 month before recharging. It is completely wire free. The only thing that I don't like is the range of only 23 feet before motion detection camera starts recording. I wish it was a longer distance. But this can be overcome with extra cameras. Great product. I had it up and running in literally minutes. Camera battery comes fully charged. It is plug and play. I can watch from anywhere. My girlfriend feels safer. I'm very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wireless Camera Fills a Security Niche!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro Cameras far exceed my expectations! I was at first turned off by the 720P, having 4) DropCam Pro 1080P cameras in my home already. But the Arlo Pro resolution is comparable to the 1080P cams & offers these benefits: 1- it is completely wireless, 2- cloud monitoring is free up to 5) cameras, 3- they are completely portable, 4- their own hub produces a much more robust connection than WiFi Cameras, 5- the auto IR works perfectly, 6- there are silicon skins to protect the exterior & convert to black 7- there are white & black aluminum weather resistant brackets! 8- the cameras are water resistant for outdoor & indoor use 9- 3-month life using the Li-ion built-in battery! 10- Bright, clear images

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup, Video quality

    Rated 4 out of 5 stars

    Good Cameras for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these cameras for about 1 - 1/2 years. I have the Arlo Pro cameras and they work well and get the job done. The quality is good and I like that these are easy to install without the hassle of running wires. The battery life is decent although and they give you ample warning time when they need to be charged. I recommend these cameras for people who want to keep and eye on their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup, Video quality
    Cons mentioned:
    Night vision
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good system with lots of potential

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Extremely Quick setup (A 2 camera system takes roughly 30 minutes) Very easy set up. It comes with basic instructions but the app nicely walks you through each step No need to run wires Compact Discreet cameras easily blend in with lighter color homes Good daytime video quality for the price Includes microphone and speaker Flexible mounting options. Included option is easy but other fixed mounts can be used Large rechargeable batteries Motion trigger is supposed to get an update to determine if the motion is by a person All devices get regular security updates. Even the cameras get updated wirelessly. Nice considering cameras are a new target for hackers. Inanimate objects don’t seem to cause false motion triggers Standard external hard drive can be used for local storage Basic plan included for free Easily expandable Cons Support for Windows is poor for the new touchscreen devices. No Windows app for Windows 8 and 10 devices of any size. Video quality, mainly night time, is probably not good enough for legal purposes. Night video quality makes recognition near impossible past approximately 10 feet Easy to steal or move regardless of mounting Camera speaker is not very loud Provided screws use too fine of a thread and the metal head strips out easy All videos are public if someone can intercept your emails on the way to your inbox. (Email delivery by design is not encrypted so if someone intercepts your emails on the way they can see any of your videos with audio) Recording time is fixed so even if motion or sound is still occurring you can miss recording Web interface has some bugs such as freezing on zoom, Live play button disappears, and touch doesn’t work. Sound recording doesn’t occur until a few seconds after video recording At least one camera exhibited a noticeable “ticking clock” sound when recording audio Connecting them hardwired defeats the weatherproofing Instructions do not give tutorial about advanced features but rather let you discover them No organizer for hard drive recordings Dependent on good upload internet speeds. The more cameras you have, the faster the upload speed you need. This can be a limiting factor for some. Long lag time to start live viewing even with very fast connection Setup was very easy, particularly for a security camera system. The entire process is achieved by following the steps one by one as the app tells you. Install the app, set up your Arlo account, plug in the base unit to power and internet, sync the cameras, hang the cameras, and you’re done. A two camera system only took approximately 30 minutes. The kit includes metal bases, screws, and wall anchors but the screws are small and easy to strip. The metal bases work with a strong magnet included inside the camera. Although convenient, the metal bases allow someone to easily steal or move these expensive cameras so placement is important. Netgear offers screw in mounts for a more rigid and secure mounting. The entire hardware and software process has had a lot of thought put into making it easy. There are no complicated router changes needed to be made at all or complicated programming. Oddly some features, like changing the recording quality, must be done on a regular computer for which there is no app. There is one strange feature omission from Netgear. This system has a Pro designation and yet support for regular, more modern computers, is limited. Businesses by and large use Windows computers and the most popular type of Windows computers selling today are Windows 2-in-1 convertibles with touchscreens this trend is forecasted to increase and yet this system is barely even useable by any touchscreen Windows device. This is also odd because what better way to check out a security video than on a large screen. You are forced to use a browser to view videos which the experience varies based on browser. Simple things like moving a slider don’t work because the website doesn’t work with touch. Browser administration has other bugs, such as the Live Video button disappearing. If this was an app you wouldn’t have to worry about how the end user’s choice of browser affects the experience. Not having a Universal Windows app is a missed opportunity. I have seen a large increase in clients that are buying Windows 2-in-1 systems instead of desktops or Android/iOS tablets for their primary system. A Windows Universal app they could support such systems, or any other form factor of Windows for that matter. Imagine if the app was on Xbox One in your living room and you want to check on things outside. Just say “Hey Cortana, open Arlo” and you could see your video feed or videos quickly and easily from the convenience of your couch on a big screen. That would be great. If you have smaller Windows devices, the website is unusable. It tries to get you to use an app that doesn’t exist. Oddly enough if you have a link to a shared video the same website will serve you the video in a mobile optimized format. Smaller Windows devices and Windows Mobile devices are left unsupported. Future updates and app releases could easily alleviate this but for now Windows support is poor. The base unit comes with a Sync/Siren button, network port, and two USB ports for storage. The siren is loud and sounds like newer smoke alarms. It can be trigger locally, by the app, or via configurable rules such as motion or audio sensing. You can switch the base unit to modes for recording for motion and/or audio, no recording, or armed or disarmed based using Geofencing. You can also define your own custom modes allowing specific cameras and audio for each to be on or off. Due to battery restrictions, there is no continuous recording. Recording time from motion is a default of 5 seconds regardless of if the motion continues. Cameras include built in IR for night vision, motion sensor, microphone, and speaker and are weatherproof assuming the charging plug cover is on. One large difference with the Pro version is the inclusion of large rechargeable batteries which should last quite a long time between charging. When video is recorded, it is uploaded via your internet connection to your account meaning a good upload internet speed is important. Videos are stored in a calendar format and can be viewed, shared, or deleted from the interface. Overall performance when factoring in the price for features was good. Shuddering and lag was minimal with surprisingly good wireless range. Remote viewing of live video is reasonably quick although it still took several seconds and is highly dependent on your internet upload speed. Audio took about 2 seconds to start every time after a motion trigger recording or manual live viewing and had a slightly audible tick-tock sound. The built-in speaker is barely audible at max volume. As with all security systems, there is a loss of some detail to do recording compression. Daytime recordings show signs of video compression but subjects are still reasonably recognizable at approximately 25 feet. Nighttime viewing brings recognition down to approximately 10-15 feet before subjects hard to recognize. Although not official, friends in law enforcement said it is not good for legal purposes as they must have a definitive, recognizable face to use the video. Motion detection was generally good but people moving fast could often elude the recording. Due to the fixed recording time, the system could also miss recording an event if it ran past the configured time. A big concern is the video sharing feature. Arlo by default emails you anytime it records. It conveniently sends you a screenshot of what it recorded. However; the email sends a direct link to the video that can be viewed without logging in. This would be even more concerning if you had cameras in your house. By definition, is sent unsecured between providers. Although the industry is trying to improve that, you should always assume your emails have no encryption when sent to you. This means that it is possible and relatively easy for criminals to eavesdrop and see your videos with audio without ever knowing your account info. The good thing is that is easy to remedy turning off the feature that emails you when it records a video. That way the link to the video won’t be sent out on the web unsecured and your videos are still stored in the cloud without being shared openly. Hopefully, Netgear will remedy this in the future. Overall, it is a nice system for the price point when compared to the competition. Compared to legacy DVR and NVR security camera systems this makes the whole process a lot more accessible for the average consumer. As long as you keep your expectations in line it is a nice system. All security camera systems, particularly ones costing less than $2,500 have limitations. A standout feature, even comparing to high end systems, is this system will automatically get updates for security. Anyone who watched the news in late 2016 saw that the biggest hack was perpetrated using devices, such as camera systems, that weren’t updated. That is something still lacking in the “professional” security camera world. You also won’t have to hire someone to come pull wiring through your house or small business. Cameras can be placed wherever you can mount a base. If for some reason, such as poor signal, the place doesn’t work they are easy to move. It not be a real high definition security camera system but it also costs nowhere near as much. Just be sure you can accept the Cons before buying. The overall system is well thought out and with continued improvement of the listed cons this could be the best system for nearly any price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Arlo Cameras, they are a great quality, durable and last a long time. My first charging was after 2 months.... The picture quality is great, you can record a video, talk in real time, and much more. Love it... Recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty Good, not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Arlo pro setup with 5 cameras for about a month. So far I'm pretty impressed. The battery life is still in the mid 70% range after a month and I've no issues with the cameras or base. The only gripe I have is that sometimes the app is slow to arm and disarm the system as well as activating the live view. The motion sensing works well after setting the right level and seem to capture events accurately. Night vision is also pretty good, but the pic quality is definitely better with good lighting. I am looking to get another Arlo pro for outside and maybe one for inside. I have my Arlo system integrated with my Samsung Smartthings hub and they seem to work well together.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Choice for Basic Home Security

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro system aims to bring simple, affordable security features to almost any home. With its simple setup and easy-to-use features, Netgear has mostly succeeded, despite the few limitations of Arlo Pro system. SETUP - Setup is incredibly easy and straightforward, aside from the excessive amount of packaging. The system I ordered came with 2 cameras, 2 rechargeable batteries, a base station with a siren, and 2 magnetic wall mounts. - There are only a handful of setup procedures, which took me all of 10 minutes: Connect the base station to your router; insert the batteries into the cameras; pair the cameras to the base station; and place the cameras where you want them. This can all be done using the neatly-designed Arlo app. FEATURES - The Arlo Pro system sports a clean and modern design. The white color of the cameras may stand out a bit if used outdoors. - Arlo Pro is not a 24/7 recording system. Rather, the cameras use a combination of sensors to detect motion or loud sound, which then trigger the system to begin recording. When activity is detected, the system sends an alert to your phone. From there, you can view a live feed from all of your cameras and turn on the siren to scare away intruders. You can even use the two-way audio feature to talk to whomever is in front of a camera. - The free cloud service will store motion- and sound-activated video clips for up to 7 days (premium cloud plans are available for purchase, which will store your clips for a longer period of time). You can also attach a storage device to the Arlo base station to make local back-up copies of your clips. - The cameras are totally wireless. Netgear claims that they should work up to 300 feet away from the base station. PERFORMANCE - I tested this system in two separate environments: a 1,000 sq. ft. apartment and my family's 3,500 sq. ft. suburban house. The apartment has just one person - me. The house usually has a flurry of people going in and out during a typical day. This was a great way to see the strengths and weaknesses of the Arlo Pro. - In my apartment, I installed both cameras indoors: one camera facing my front door and the other facing my outside balcony. The "geofencing" feature of the Arlo app works perfectly for this simple setup. The app tells my Arlo system when I arrive at or leave my apartment, so it automatically arms or disarms based on my location. As such, I have yet to receive any false alarms while using the system in my apartment. - At my family's house, I installed one camera outdoors (at the front door porch) and one camera indoors (facing the entrance door from the garage). The amount of motion/sound alerts I receive can become overwhelming, especially if I forget to disarm the system when I know someone will be home. I've even had a few false alarms from cars driving by, squirrels running through the front yard, and even snow falling too heavily. - Despite the few false alarms, the system does its job well. Picture quality is great both day and night (even in a pitch-black room), and the wide-angle lens of the camera covers a large area. Battery life has been fine so far (both cameras are still close to 100% after a week of use). I love the wireless convenience of the cameras and being able to place them practically anywhere. The magnetic mounts are very strong and should withstand any outside weather conditions. The siren on the base is VERY loud. COULD BE BETTER - Netgear needs to figure out a way to reduce the amount of false alarms and notifications triggered in large or active households. As it is now, such users must constantly fine-tune the scheduling feature in the Arlo app or rely on the "geofencing" feature, which doesn't appear to work well with multiple users/devices. - The system relies on a stable internet connection - so if your router or service provider are unreliable, you may not see any recordings or alerts. Luckily, this hasn't been a problem for me, but it's something to be aware of. - The app needs a bit of work. Advanced settings like motion sensitivity, custom arm/disarm rules, and notification preferences seem to be buried deep in the app and aren't explained very clearly. - If you live in a cold climate and place an Arlo Pro camera outside during the winter, you're likely going to see very short battery life. Just another limitation to be aware of. OVERALL All things considered, the Arlo Pro is a great security camera system for my family. Just keep in mind that this is a reactive system -- one that only records when it senses motion or noise -- and not a proactive, 24/7 system. Such a system has notable limitations, but it also offers a great deal of convenience with its wireless cameras and easy setup. Hopefully Netgear will continue to improve the system and app over time. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice set out of the box.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up out of the box. Easy to install with the magnetic camera bases. I order a set of screw on bases on Amazon, generic, as the Arlo brand is pricy. Resolution is ok, would recommend buying the 1080 if you want real clarity. Connection is usually reliable, the app can be a bit buggy. Service is free for the weekly storage, a USB can be used as a storage device as well. Batteries last decently long depending on the motion sensitivity and outdoor temps. Silicon cases are available as well. Cons: does not come with extra battery or a charging station, only a single charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Night vision

    Rated 2 out of 5 stars

    Worked Great For a Few Days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive this camera a few days ago. It worked great for the few days I had it. Nice quality visually, the storage features was great, and I loved the two way mic. The battery recharges quickly. The Night Vision just completely failed. One night, it would look great, but then the next, it went totally dark. It looks like it's working fie with the Red LEDs running, but it's extremely dark. Maybe it's not as weather proof as advertised? Maybe it need the rubber skin I couldn't purchase?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great wireless camera system

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a wired camera DVR system (first SVAT then Swann) around my house for the last 15 years. I’ve also used a wireless Foscam PTZ indoors that I can move around to more closely watch pets as needed. These all worked pretty well, but I always thought it would be nice to have cameras covering our horse barn that’s over 300’ from the house. I looked at the Arlo cameras when they first came out, but didn’t like the idea of the non-rechargeable batteries, plus I doubted the wireless would reach that far. When the Pro version came out with rechargeable batteries, I decided to give them a try. The specs on the box say the range is “up to 300 feet line of sight.” Google maps showed the distance from my base unit to the location in my barn where I wanted to place the camera to be 382 feet, and not exactly a clear line of sight either (there are a couple of trees in the way). I tried it anyway, and it worked! I have two cameras in the barn and they both work perfectly. The signal strength in the app shows 1 to 2 bars (out of 3) which amazes me. The cameras are also listed as operating from -4 to 113 F, and yesterday it got down to 1 F and they had no problems at all. I’m definitely happy with these cameras and would recommend them to anyone needing wireless outdoor cameras. I’ll go into more details and some pros and cons below. Pros: Rechargeable batteries Excellent wifi range Easy set up Magnetic mounts quick to install and easy to adjust Useful motion sensing and alert programming Night infrared illumination is excellent Picture quality is excellent Free cloud storage of video Possible cons, depending on your situation: Adds a wifi SSID, NTGR_VMB_xxxxx Magnetic mounts = easy theft Cloud storage of video, if your Internet isn’t reliable; also 1Mbps upload speed minimum Can’t customize the push alert sound Setup and installation was super easy. I just followed the quick start guide and got the two cameras synced and immediately started getting motion alerts since “armed” mode was on by default. The default modes are Armed, Disarmed, Scheduled, and Geofencing, the last letting it arm/disarm based on your phone leaving or returning home. Also, to be clear, “armed” just means the mode when it detects motion or sounds and then does actions like record video, send an email, generate a push notification in the app, or, heaven forbid, turn on the audible alarm. The audible alarm is similar to a smoke detector alarm that issues only from the base unit, not the cameras themselves. The motion sensing appears to be infrared with these cameras which is different than the other camera systems I’ve used. The other systems use changes in the image (x percentage of pixels changing) to detect “motion” and in my opinion it was never useful because of so many false alarms. On windy, partly cloudy days the changing shadows would continuously generate events. That isn’t a problem with these cameras and I think I’ll make much more use of their motion sensing. One thing to keep in mind, though, is the sensor doesn’t work through glass. To test, I put one in our kitchen window looking at the front porch. When I walked right in front of the window it didn’t detect motion. I didn’t test at night, but I would expect the glass to reflect the infrared illumination, too. So, the cameras are best mounted in the open. The magnetic “ball” mount is pretty ingenious. Having dealt with the standard mounts all these years, I was very impressed with how easy the magnetic mounts were to use and, especially, adjust. The cameras do still have the threaded mounting holes if you want to use the standard mounting hardware (not included) or a tripod. You would probably want to use that method where there’s a danger of someone stealing your camera. The threaded mount would at least slow them down a little. With the magnetic mount, it would only take a split second for someone to run off with your $200 camera. You could also mount it out of reach, but that would also make it a little harder to charge the batteries. I’m including a couple of pictures with this review showing the camera quality. I was impressed with how the camera captured the sky colors but also still clearly showed the land features. It’s much more comparable to my phone camera than any of my other security cameras. The infrared photo at night in the barn shows how well it illuminates at night. Other cameras I’ve used tend to have a very pronounced spot of light in the middle with very little around the edges. These cameras seem to be better at illuminating more of the frame. The back wall in the photo is about 25 feet from the camera. The camera system does create a new 2.4GHz SSID that’s broadcast around your home, which most people probably won’t care about. It does advertise the fact you have Netgear cameras, though, which could be 1) a deterrent like the Arlo window sticker or 2) an advertisement for a bad person to come find your cameras and steal them. It doesn’t appear that there’s anything to prevent someone from syncing your (former) camera with their base unit. The last con I listed was the fact you can’t customize the push notification sound. For Android, at least, this is a feature that apps can make use of but it appears the Arlo app doesn’t. I customize most of my alert sounds so that without even looking at my phone I know if it’s a text, Gmail, work mail, Outlook mail, Hangout, etc. It would be nice to have a unique sound for Arlo motion alerts so a person could tell right away if it was important or not. It seems like this is something that could be updated in the app without too much effort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Affordable Peace Of Mind

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you’re concerned about vandalism to your home, need to check in on your children that are home alone or just want to see what your dog or cat are up to in the other room, having personal home cameras is practical and I believe the Arlo Pro HD Security Camera is the right choice. Set up was easy and the instructions clear and easy to follow. Set up for the cameras took about minutes. The camera feels durable and the magnet that holds them in place is STRONG and allows for a very personalized alignment. There was the immediate concern that if these cameras are within arm’s reach they could be easily taken but this can be remedied by setting them high enough where they won’t be noticed or touched. I also discovered that there a variety of Arlo camera covers sold that allow the cameras to blend with your house/background color. Controlling the cameras is easy via app or computer (as long as you’ve created an account). The interface allows the user to create clips of what has been recorded and share however you like. You can even watch BOTH cameras at once; a feature that my other home security cameras lacked. The other cameras that I refer to are similar to the Arlo cameras and are almost the same price. The picture is clear and bright. The camera does allow for brightness control which is a nice bonus feature for low light areas. You can also set the clarity higher but it will affect battery life. I have mine set to optimum for clarity and battery life. I have had mine set up for 4 days and batteries still going strong. The sound is clear and the two-way speaker was better than I expected. I could hear loud and clear from it. Speaking of batteries, they are easy to remove and charge. There was a slight issue with getting a steady signal from the one camera that was placed at the other end of the house where the Wi-Fi strength wasn’t as strong which in turn created some stutters and occasional freezing with the reception. It’s hard to pinpoint if this is the fault of my Wi-Fi or if there was some other signal causing a disruption between the camera and the base. I was pleased to see the camera still worked relatively well. When the signal strength peaked, the visual was perfect. I have to mention that even with this issue, the Arlo camera succeeds since the other brand of camera doesn’t even broadcast a signal in the same placement. The base from where the cameras are connected to also serves as a siren when activated (it’s up to the user as to how he or she wants to have the siren triggered). I was impressed with the loudness and reach of the alarm within the house. The siren will definitely cause any intruder to run upon hearing it. I could even hear the alarm/siren from outside as I stood in the driveway where I can turn off the alarm via the app. At the end of the day, the Arlo Pro security camera is easy to set up and use without sacrificing features or quality. Personally, I feel that if you are exploring the idea of setting up home security then this package should be at the top of your list.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great picture clarity and ease of setup

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So once I got the unit unpacked, read through the included quick start up guide...a more detailed PDF 78 page manual is available on the website for download...I had all the units powered up and ready for final camera placement in under one hour. Placement is also very quick if being used indoors or even outdoors because of the small size of the camera, the flat camera base and the strong magnetic power in the rear of the two cameras. You can place camera indoors on any flat surface without having to use any mounting device or use the wall mountable metal bases. Network setup was a breeze, I did connect the included Arlo hub not to my router but to my gigabit switch to avoid any possible interference with my router...others seem to indicate it is best to have the Arlo hub away from the router. I did eventually test it both ways and it did seem faster with direct router connection so really as far as I am concern no router interference. My cable network provider provides me 300mbps. The picture quality is very, very good at 720 but 1080 would be much better especially given the cost. Nighttime clarity is also very good given the size of the camera itself. I do love how small and well balanced the camera weight is, this adds to the ease of camera placement. I placed the cameras initially facing indoors then mounted them outdoors using the metal base. Overall this process was completed within 30 minutes indoors and a little over an hour for outdoors. Recently the cameras weathered a mini snowstorm that had 30-40mph gusty winds with total snowfall of 9 inches. Neither camera suffered any water or physical damage, neither lost its connection before or after the storm, neither camera lost its point of view placement and battery life continued to be 100 percent even though temperatures for the last 3 days averaged 20F. All of this makes the product a solid 5 stars but now for the loss of a star reasons. The battery seems to be proprietary to Arlo and worse, they are very, very expensive...in excess of $40 per battery. No stand alone battery charger is included and that too is expensive. The only way to charge the battery is to use the camera to charge by plugging camera into a power outlet using the including charging cable and adapter. This means unless you have a power outlet near the camera or a portable battery, you will need to move or unmount the camera to bring it to be charged. Which unfortunately means your security will be compromised until camera is moved back to position or remounted. This can be avoided by purchasing at least one extra battery and of course a stand alone charging adapter. I think overlook the proprietary issues but I feel for the price that Arlo should include a stand alone charger. If you like me mount your cameras outside up high then charging can be a tedious task but I feel so far that the battery life seems to be on the order of weeks if not months given that it is not continuously recording. Another issue is that the Arlo hub and cameras seem to only talk to each other and that the cameras do not seem to have any addressable IP so that you cannot possibly add the camera views to an existing security system. Everything from the stand alone charger, the batteries and Arlo hub seem to be very proprietary. But that aside, the ease and quickness of setup, lack of any wires, picture quality and durability make the system a pleasure to use. The ability to move the cameras at the spur of the moment to anywhere on your property and the wireless range all over come the loss of the star. I would gave ARLO/NETGEAR 4 1/2 stars. The half star loss is due to the fact of a weakness due to the proprietary nature of how Arlo process the data. When you call up a live picture view, it can take from 5 to as long as 10 seconds before the view comes up...regardless of how the Arlo hub is hooked up...directly to my router or my switch. I believe that the data is first sent to Arlo web servers then back to your device for viewing because the cameras do not seem to be using non-proprietary IP protocols. As others have said the two way sound is good coming from the camera to your device but low and weak going to the camera. I love the system, the design, the ability to hide the cameras and the very, very loud siren. Still experimenting with the various ways to set up the viewing and alarm features but this is a keeper...in addition to my wired NVR IP security system that took over two week to mount and install and make holes in my house...ugh...this ARLO NETGEAR was such a pleasure to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Truly Wireless / Hassle Free

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a camera security system, as they always seemed complicated to use. However, the Arlo Pro Security System 2 Camera Kit was very easy to setup. The 2 camera kit includes a receiver (think of an internet router-like device) that connects to your modem. From there, the quick-read instructions ask you to download an app to your mobile device. The app offers step by step instructions on how to sync your cameras. After syncing the cameras, you can go and install them anywhere you like. I am not much of a handyman when it comes to using power tools. That was what kept me from getting any security system. Luckily, tools were not needed, for the cameras are magnetic and the location where I installed them had plenty of metal for them to stick on their own. However, it does come with two mounts that you can use if you need them to be aimed at a certain angle. One of the best features of this product is the ability to observe any motion from your mobile device. Within seconds, I started to detect motion after installation. I tested it with several family members to check if the notifications on my phone were working, and they worked flawlessly after an update required from the cameras and the receiver. One of the best features that I didn’t know it had was a microphone that comes with each camera. While away from home, the camera will notify me of someone near my home. If I want to communicate with them, I can through the mobile app. I hold a microphone icon and they can hear what I say from anywhere that I am. On top of that, the batteries in the cameras last a long time. They also come pre-charged, making it very easy to use right out of the box. To test out the performance of the cameras, I turned off my WiFi and was on my LTE network (Sprint, if you want to know). The cameras were clearly visible on cell phone internet. The clarity was actually quite outstanding. On the third day after installing them, we had rain and strong winds. The cameras, being magnetic, worried me. However, they withstood the weather and further strengthened my faith in the product. This product more than meets my expectations. At first, I was slightly discouraged to know that there was a monthly plan to subscribe to. However, a free option is available. The plans are as follows: Basic (Free) 7 Days of Cloud Recordings (Up to 1GB Cloud storage) Up to 5 cameras Limited Support for 3 Months Premier 30 Days of Cloud Recordings (Up to 10GB Cloud storage) Up to 10 cameras Unlimited Support MONTHLY $9.99 ANNUAL $99 ($20 SAVINGS) Elite 60 Days of Cloud Recordings (Up to 100GB Cloud storage) Up to 15 cameras Unlimited Support MONTHLY AT $14.99 ANNUAL AT $149 ($30 SAVINGS) For most people, the basic (free) plan would suffice, as many won’t need more than 5 cameras per home. If you want to add another camera from the 2 camera starter package, it currently costs 189.99 to add another one. The product offers a great value for the price because on top of the plans that are offered for cloud storage, you can connect a USB External hard drive. Via the APP, you can reformat the hard drive and all of your videos can be stored locally instead of on the cloud. This way, you can either have a backup of the cloud videos or just keep your own log without relying on the cloud storage. Though the price may deter some people from getting this product, I highly recommend this to anyone who is looking for more security for their homes. The alternative choices are usually more expensive because of higher monthly fees elsewhere, whereas this product has a free option. The applications are quite numerable. Some people use it to monitor their pets while others keep an eye on their younger ones. Overall, the price you pay is more than worth it for a better peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perhaps most future forward device from Netgear

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro system have been a real delight using! This one took a while to review because there is so much to this item that it's almost fun to use. It's funny because the software actually makes it that way even if the uses are for Security. It is an intuitive and easy to use system that can keep watch everywhere if you have more then a few cameras you can check all your surroundings. The design is sleek and smooth with white around it though I would have wanted 2 black cameras for them to be more stealthy for outdoor areas. This have been the theme of "causal" products lately. The setup was really simple and easy. Plugged in the base into the router then I took 2 cameras and placed them in my home. I set one up in the bedroom and another one in the kitchen. The cameras in hand felt solid and weighted as they won't move once placed down as you can count on its reliability. I left home for work the next day to test how it would handle LTE streaming from the phone and it worked fine. The video was clear and smooth. It works well after I connected everything perfectly, just follow the setup instructions provided and everything should flow. It really is 100% wireless free and could reach around my area of the house as well. The only problem I have had with the Arlo Pro software from the app that sometimes the video signal takes a long time to load. Overall the performance and setup was great. With some of the features this camera system one can also set the camera up for sirens as there is plenty to choose from, mobile alerts come fast to your home if you set up motion detection. The cloud is nice but they only give you 7 free days with upgrade options. The best part about all of this is perhaps the local backup of your recordings so if you have a HDD just store them if you don't want to rely on the cloud. 2-way Audio is nice with loud and clear sound. Really this thing is packed with so many features that its amazing what Netgear was able to put into this device. I say it's worth the price only if you are willing to invest into at lease 4 cameras. I can really see this device taking off if they just improve more of the software. That will be what makes or break this device going forward. I would definitely recommend this to anyone (friends and family) who is looking for a future forward camera system. To have security is never a bad thing and this product from Netgear definitely shows security at its finest wirelessly. The direction this product is going is definitely something people should keep an eye on. Just a few more tweeks to the software and they could lead the way in the wireless camera industry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great HD Video Security Option

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I recently invested in a home security system - but unfortunately, it didn't offer a video option. While we were at Best Buy, we came across the Arlo and Arlo Pro. I came home, did some reading and pulled the trigger and I'm really glad we did! For starters, if you are thinking of the Arlo, spend some extra money and go for the Arlo Pro - you get weatherproof cameras as well as rechargeable batteries. So big bonus points for convenience and adaptability. We set them up inside our house, one camera covering the front door and the other covering the back - the whole setup was pretty quick and painless. The batteries ship fully charged from the factory, so it's nice to not have to loose a day due to charging or swapping cameras and batteries. The core of the Arlo system is the Hub. During the setup, I found that the Hub requires an ethernet connection - so be sure you have space on a switch our router. There's no WiFi option for the Arlo, but since you're dealing with streaming HD video - that's not really a bad thing. The Arlo app also has a special setup mode where it helps you point the camera to get the best angle and coverage. The cameras themselves come with really strong magnetic wall mounts, so you can place a wall mount where you want it and then attach the camera and point it where desired. During the setup, you'll need to press a button on the Hub and camera to sync them, and you can only sync one camera at a time - so be sure that you haven't hidden the Hub in a difficult to reach place. Once you have them up and running, you can put the system into several modes: Armed, Disarmed and Scheduled. We use the Scheduled mode and leave it off while we're home and arm it around the time we normally leave the house. Here's where things get interesting - when my wife worked from home, my phone was blowing up with motion alerts from Arlo - I had over 70 in one day. That's when I realized that if someone was home, I'd have to disarm the Arlo otherwise I'd loose my battery just from alerts. The video was captured in short, easy to watch clips and was pretty clear to watch. Another cool feature of the Arlo Pro is that basic cloud video capture is included for free - but there's other tiers you can opt in for an additional cost. We've had the system running for over a week now and the cameras still show a nearly full charge in the Arlo app - so it's nice to know that the cameras won't need frequent recharging breaks. Bottom line - the Arlo Pro is a solid system that you can expand on and add cameras as needed. The Hub also is equipped with a siren, so if you get a video that something's wrong in your house, you can turn on an alarm as well. The Arlo Pro is a solid system so far and I think it's a great addition to our existing home security setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent wire free home security system

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a couple different security cameras in my home over the years and this system tops them all. First off, it's cordless, which lets you place them literally anywhere and allows you to move them at a moments notice. The feature I like most is the magnetic mounting ball (pictured below) that each camera comes with. You mount this to a wall, and not the camera itself. Once they are mounted you can attach a camera magnetically to the ball at any angle. This allows for very easy tweaking for camera angle perfection, and also to remove the cameras easily when they need charging. If you don't want to mount them on a wall, they conveniently balance well on any shelf. I keep one on top of my refrigerator. Speaking of charging, the app shows the estimated battery life in each camera by percentage which really comes in handy. Since the cameras only active when there is motion or sound, you don't have to charge them too frequently unless you have them on all the time and are constantly moving in that area. There is a setting you can adjust to go with higher video quality or improve battery life. Cameras can be toggled on and off from the app on your smart phone or tablet. The siren feature is also a winner. If you are at work and get a movement or sound notification and see that you have an intruder, you can press one button in the app to turn on the siren at the base station. It is LOUD and should do the trick to scare off intruders while you contact the authorities. This system comes with free (albeit limited) cloud storage. Most products charge a fee by default so it's nice that that Netgear gives you the free option or the option to pay a small amount for more storage. I had problems with updating the firmware of the cameras but this just turned out to be an app glitch, as they showed as updated after restarting the app. I didn't have any trouble with Wi-Fi signal strength around my 2300 square foot home, which is something I always worry about. The connections remained stable. Overall, this is a fantastic indoor/outdoor security camera system that solves a lot of problems that come with wired systems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Satisification

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait at least 5 days until I submit my review. Speaking of battery I can say after fully charge cycle it's still 100% and it is a day number 5 working 24 hours. Wireless and Motion deretction is smart that can give a notification by sending an email to inform there is something moving close to the camera, resolution is very good as I tested it day and night time and also its smartphone based-app is so helpful and takes you through setup and configuration with several options like rename you camera, turn alarm on and iPhone touch id sign in feature. At night you can adjust camera brightness for a better picture clarity. I'm a 100% satisfied that I can monitor my mouse frind and back remotley. I recommend this security camera to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Setup, Video quality

    Rated 5 out of 5 stars

    Outstanding Basic Video Monitoring System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding basic video monitoring system. It is self-contained and requires only a local Wi-Fi and an Internet connection to achieve full functionality. It is easy to install (no wires!) and to connect to your Wi-Fi system. It is also very easy to relocate the cameras, and frequently if desired, as you plan your final installation locations. Once connected to your Wi-Fi, the system can display video from each camera remotely on demand, or monitor each camera's range of vision for 'motion' detection, and automatically initiate video collection and recording, both locally on-site at the base station, and remotely on the NetGear-provided free 7-day internet-based rolling storage. Motion-detected allerts are sent to the system owner's cellphone via "alert" messages, and the video can be accessed remotely immediately. Camera battery life is very good - in normal use cameras will run for 4-6 months without recharging, which is relatively fast and easy to accomplish. Video quality is very good and the built-in infrared illuminators allow the cameras to work quite well in total darkness. This is an outstanding video surveilance system by itself, which can be even more powerful when it coexists with a typical monitored basic alarm system. This is the best system of its type available today. As delivered, the system has several standard operational modes which will serve most users needs, and it also provides an easy to use "rules-based" programming function to allow users to create their own tailored rules for what will happen at various times and in each camera location. Great flexibility. Overall: Outstanding System!

    I would recommend this to a friend