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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 8,222 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera, easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy set up.very clear picture, great audio. We are very pleased with this camera set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great product for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AAAAAAAA++++++++++++++++++ nice product A ok for beginners

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system really makes me feel secure around my property love it and would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cámara easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cámaras work very good for long time very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great I would recommend it we bought two and they are working out great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea- tech not quite there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup- Easy. No problem getting plugged in, setup, and synced Operation- Unfortuntately, the delay in the communication w cell/wifi is slow and the two way audio delays make it hard to interact Range- Our biggest issue is that the Arlo seems to rely on the network created by its base station rather than the home wireless network. Challenging for a large home. We found that cameras in adjacent room had a good signal, but the range (granted in a home with lots of walls and plaster and lathe construction) was more like 30 feet. Overall- Had to return it, as only a few camera locations would work for us given range, and two way audio doesn't compare to Google cams. Here's hoping the execution comes closer to the idea in the near future Note- Make sure you return to Best Buy within allotted time frame. We tested first day and re-boxed. Then went out of town and returned in 15 days. Best Buy only offered store credit. VERY DISAPPOINTING

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOESN'T WORK WHEN NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought beginning of Nov. 2017; and was very satisfied.....until Thanksgiving day! NetGear, the software behind the Arlo system had crashed; leaving MILLIONS around the world (and myself) without ANY security functions WHAT'S SO EVER!! Apparently there's a monumental flaw!! If they're down.... you're SCREWED! CAMERAS AND BASE STATION OFFLINE....on a holiday weekend when most are away from their homes!! Us, the consumer, were left with NO ANSWERS or peace of mind. Still....no NetGear support. No one is answering at the support phone number or online. UNACCEPTABLE!! SAVE YOUR MONEY and by a different system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras they do the work. Good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. Fantastic quality on the cameras. The app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Wireless Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Price and Ease of setup. Not sure there is a better choice to go with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera System for home.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second set of ARlo cameras. We had purchased an original set for outdoors and had to return it. Thank goodness we had purchased the protection plan, as we were able to upgrade, paying the difference in cost of original product. We absolutely love our Arlo system. Peace of mind and security. Thanks Best Buy for standing behind the product and the protection plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons batteries go dead quick Easy install. Ok camera

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The quality of the camera is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to connect to my Wi-Fi system and it takes great video and it works well in the dark at night

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great wireless security camera! Easy setup and connection. Would recommend this system!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable, quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries holding up quite well, continues to work well in all weather conditions. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. Give me security. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and dog watching in one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installing the ARLO cameras at my residence, I've enjoyed knowing that I can watch what is going on at my house with instant notifications on my phone and accessibility from my work PC or phone. I've also become an avid dog watcher of my own pups, mostly to see who keeps chewing up my kids toys. I now know that one dog sleeps all day, while the other is the chewer and barker all day long. No treats for him when I get home!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. I even bought a set for my daughters new house. Easy to set up too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a baby monitor and toddler monitor. Works really well off of just batteries for entire night. Usually use for a several hours a night and don’t need to recharge for a couple days. App is a bit buggy though, and camera takes several seconds to respond to app. But overall a pretty flood product for price.

    I would recommend this to a friend