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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 8,222 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Product, easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy setup, great quality, rechargable batteries, siren, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Arlo System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent..........................................

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio and video is excellent which also alllows you too speak thru cameras

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great video. I would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures easy to set up and the app is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product I can see what's going on in my apartment via the app anytime

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera. Great picture. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up then connect to smartthings. Has long range from camera to base.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system and all of the features. The alarm is actually pretty loud and I love the microphone on both ends so you can head what's going on and actually talk through it (great for the front porch camera). My only negative critique would be that sometimes it's a little slow to load in the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this security camera no wires just connect to wifi and done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend- it was very easy to set up and easy to use with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a Security System in my home. So far it's working great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up took a total of 30 minutes to sync and put into position.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd set of arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to charge them every week one at a time one day after another better than, The batteries once a month at the cost to $35.00 to $40.00 a month when i had the old ones. Still user friendly easy to set up and easy to remove.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept frustrating tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One camera does not work properly going off line frequently. Four cycles of troubling shooting with tech support supports that the problem is within the one camera (the base station and the other cameras and all batteries perform as intended). I have asked them to allow me to send the one camera back for their inspection repair or replacement but they continue to respond asking more question often repeating previous requests. By the time I realized how this was going to proceed it was too late to ask Best Buy to exchange it. I recently purchased an add on camera to address my coverage concerns while working on resolving my camera problem. The arlo security system is very good I am pleased with it but I need to know technical problems can be addressed quickly since fundamentally security is at the core.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this system and for once when it says wire free it means it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great for me to do a quick check on things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and control. Would recommend to my friends. Works great at night

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo pro isn't perfect but pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the cameras were 1080p but the trade off is no wires. For my setup I didn't need continuous recording and didn't want to pay extra for storage or viewing so the Arlo setup is great. Video lag is as expected for a wireless setup. I was comparing this to Nest since I have the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great clear pictures and love the cloud option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this I’m able to watch my horses at anytime. Very clear picture.

    I would recommend this to a friend