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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 8,222 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great camera for Beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like it .Easy to install clear camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Great for beginners Easy to use and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo pro works great the only problem is the intercom is very very low you can hear very good and I replace the kit twice because one camera keeps going offline so if you experienced any problems with the camera you just have to keep replacing the kit into you find that the cameras are all working good that's what had to do which on my third replacement kit everything work good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has awesome resolution. Alarm is loud. 2 way talk. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras out there super clear and on point recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love this product! Have purchased 3 of these.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. If you don't have one you should get one. I bought 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Security Camera Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the two pack and realized I waned one more! I got these professionally installed as they were mounted outdoors on my balcony and one directly on my pets. I also decided to add one facing my back door. I love the peace of mind I have on my home now with access via my phone as well as through my google assistant video hub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I see you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun. Great conversation toy. Works great. I am watching and saw what you did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a new home and will be starting renovations soon. The Arlo will give us peace of mind knowing who is there at all times without having to be there ourselves. There is a pretty long lag time (about 20 seconds) when you watch the video live but we are pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great IP camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to set up. Free cloud storage. Rechargeable battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has lasted over 6 months and I get instant alerts with motion!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy no wires simple to install. No phone tech support all online only.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Very happy with it. Easy to set up and use for a beginner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for something easy to install, low maintenance, and without a monthly price for surveillance. This has been just what we wanted. It took my husband about an hour to install, start to finish, 4 cameras! It alerts us when the delivery guys come, when someone drives up, and we can easily turn it off and do everything else we need from our phones. 5 stars for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great set of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! The fact that the batteries recharge makes a huge difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the cheaper camera systems and nothing compares to the versatility and ease of the Arlo camera system. I have purchased two cameras now and they are perfect with wireless connectivity to the home base. It is great for catching the delivery drivers throwing my packages at the door and breaking all my items I purchased on Amazon. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for business or high traffic areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these to install in her salon. Installation and setup was very easy, but that was the only good things about them for her usage. We installed 3 cameras inside, and 1 camera outside. The system was constantly notifying her of her own movement. That got really annoying really quick. After a couple of days of use we did figure out that you can disable notifications while you are there, but the problem with that is what if she forgot to re-enable them when she left? She would not be notified if anything happened while she was gone. She would end up just disarming the system, but then it does not record anything, or she would silence her phone and then she could miss important phone calls. Also with all of the notifications going off, it drained her phone battery pretty quick. With every notification there was a 10 second recording. She would have to go in and delete hundreds of 10 second useless clips from where she was moving around the salon. There would be times that she got notified, but there would be no associated video with it. At one point the app would only show one video. In other words, no matter what video you touched on to play, it would only play the very first video in the list. It did that for a couple of days. We were not happy with battery life of the cameras either. The one camera outside was constantly catching movement, and draining the battery. The batteries were at 100% charge when we installed them, and after one week, the outside camera was down to about 60%. At that rate, we would have to charge the batteries on that camera every month. I know that does not sound bad, but unless you buy the $60 charging kit on top of this $600 camera set, you have to take the camera down and plug the camera into the wall to charge it. With out that battery kit, the absolute only way to charge the camera is to take the camera off of the mount and plug it in. So during the time that that camera is being charged, you have no video on from where that camera was. I do not want to spend my time each month worrying about charging the cameras. Where her business is located, it is in a high traffic area so that outside camera went off all the time. There were times that we would check a notification, and the camera had triggered so late, that the person was only in frame for about 2 seconds. The last 8 seconds was of nothing but the sidewalk. Where the camera faced it had a good 60 foot clear view and it would not pick them up until the last 5 feet. This was with the camera set on 80% sensitivity. Most of the time you would see the top of the persons head as they walked by, because the recording started so late. Also if someone walked by and we got 8 seconds of nothing, then say 30 seconds later a car drove by, we would get another notification of the car, and see the tail end of it for 2 seconds followed by another 8 seconds of nothing. with all these things the system got very annoying very quick and my wife returned them. For the $600 dollar price tag, they are not worth the effort for a business or high traffic area. For home use they probably would be fine. We were not happy with them, and are happy now that we no longer receive all of the notifications.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera! it was purchased for a company party.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Easy to set up and battery last awhile

    I would recommend this to a friend