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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 8,222 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have them I can move around where ever every day depends where you need to keep eyes on ,your children pet and your property .Very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and good functionality. My only complaint is the speaker when using the microphone is not very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is great! Had been holding off getting it, waiting for it to go on sale, finally did! Cameras are nice, good resolution, love the intercom feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo good but not great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the cameras believing that was all I had to do. Charge them up and take the road feeling safe. They are really good but to get performance there is a catch—you must charge only with their cord and buy their extended service for the great effects. After less than a year three cameras will not hold a charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live our new door security system. It provides a wide view of our front walkway and doorway. Easy online app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system and found out Arlo came out with the Pro version, so i got it exchange for the newer version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had them professionally installed, but could have most likely done it ourselves after seeing what was done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a five star review if geofencing mode worked consistently for both me and my wife regarding our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras works well. Great picture and easy to install. At times you almost miss the person you are trying to record.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera but app needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera are great! Great picture! Great quality! An amazing battery life! App needs work with their geofencing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go camera is amazing going to buy more to keep add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this camera a couple weeks go camera is amazing going to buy more to keep adding to my home security it captures everything outside it is a good investment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pre-Released problematic paper weights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras with high hopes. Out of 4 cameras, I had the following issues. One camera the motion sensor didn't work right out of the box and had to be returned. One camera quit working completely after about a week. I could not get the speaker function to work on any of them as well. When I contacted tech support the said that problem was a hardware issue in some older released versions and they hoped to have a software update at some point. When you pay $650 you expect a working product. Not a prototype that was released too soon with nothing but problems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as security cameras when I was renting a home because they are easy to set up and don’t require any wires to be run. The down side is if the system is active 24-7 then the camera batteries only last a couple of weeks before they need to be charged. They do make solar panels for the cameras but they are so expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, but would like to see them pick up motion a little bit better then being directly in front.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless camera. My only complaint is one of the cameras is constantly recording when there is no motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they could rotate around, but other than that drawback, great security unit for average homeowner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surveillance camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at several different cameras and were very impressed with the presentation that the store employee gave us on the Arlo brand. We are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first web camera, and this works great. Camera gives good pics, but be careful about using audio detection... on windy days can alert every few seconds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app although it is show at times, one of the cameras has connectivity issues I hope to get sorted out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is a fantastic product I have them now for three homes I love the convenience of being able to move them wherever I want just by moving the magnetic base

    I would recommend this to a friend