Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 8,222 reviews
  • Rated 5 out of 5 stars

    Great camera, great pictures.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up and affordable. Hope they come out with a monitorable security system with update technology soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good does what I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros I can view anywhere anytime when I feel like it. Cons does not detect motion through glass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lad time is marginal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lag time on camera is lacking. good coverage. good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is probably going to buy more cameras! It's very clear and picks up every detail. Great for security or catching your kids being goofy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good camera its easy to use very friendly i love this because i can check my house anytime

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    App is more of a problem than actual camera set

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have, but the app is pathetic. It works fine until you really need it. When you are home just playing around with the app/camera it makes you feel happy about the purchase, but when you're away from home and have to deal with the fact that in many cases it takes so long for the camera status, you realize that your home can be burglarized b4 you can even get the camera started. The app is WEAK(I hear the update is even worse), maybe that's due to streaming or WiFi, but my internet is strong. If u turn the app on to check your cameras, be ready 75% of the time to just wait & wait for it to load. Even recorded video can take long to buffer. It's still gives a sense of security though. I'm not sure if the purchase of a plan automatically gives you better footage or app, but if that is the case, Arlo intentionally has a trash app.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend Arlo for home security and or anything you want to keep an eye on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system!!! So happy with it, it does so much .The app is great and has so many features!!! I’m very please Arlo Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should. Only complaint has nothing to do with the camera, but my internet makes live streaming impossible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlington Pro is 10 times better then the regular Arlo, it is worth the extra money!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless bad night vision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True wireless with rechargeable battery, hope they are cheaper then I could get a couple more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is A+++++ .. we get notified whenever someone is near our home. We definitely feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Best Buy employee for all his help we found the perfect "puppy cam"! It was as easy as he said it would be to set up and use. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera, does exactly what is intended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out of town for the weekend, 500 miles away and was so relieved realizing that I was able to see my front door, I was simply more relaxed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Response time
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Easy to use wireless security cameras

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this system is impressive. Pros: Cameras are 720p I believe and the images look good. There is a bit of a delay but not bad when view live video and using the 2 way audio to talk back and forth. Night vision is adequate for about 15 to 20 feet. You can adjust the sensitivity of the motion detection, and the duration of the recordings once motion is detected. You can choose push notifications by motion or audio detection on your phone app and/or email. You can setup/use just about everything the same whether from the computer browser login or the phone apps. You can activate the siren (which is very loud) on the base station by motion detection or MANUALLY by the computer or phone app. You can add a USB memory stick or Hard drive to the Base Station to have local recordings of what goes to the Cloud Storage, it will overwrite older videos first as it gets full. Basic No-subscription Account is for up to 5 cameras and 7 days Cloud Storage. Battery Life is amazing, have yet to come close to discharging the factory charge the rechargeable batteries came with. The magnetic mounts that are included work very well and allow you to swivel quite a bit (they are rounded), and should work very well for indoor use. Cons: This system as of now does not work with my home automation controller of choice which is Wink. I hope it will in the future. Older Arlo cameras and the direct to Wi-Fi Arlo Qs (no base station) do work with Wink, so there is hope there. Batteries have to be recharged in the camera via supplied USB charger or with a separately purchased charging station, also doesn't come with any spare batteries. The excellent magnetic mounts that come with the unit aren't really practical for outside security cameras (too easy to take the camera), but you can purchase separately outdoor screw in mounts that work well. Notes: The wireless range allowable from the base station (which you plug into your router/switch/extender with a Ethernet cable) is impressive, but will be affected by the materials the signal is passing through. This system is by NETGEAR and worked flawlessly with my NETGEAR Wi-Fi system, no interference. If you do have some interference (camera images less than ideal or Wi-Fi connection problems on devices nearby) first try to move the base station (tethered with an Ethernet cable) further away from the router or extender its attached to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do not buy this system yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system would not automatically reconnect to the internet if the internet connection blinked. If you are not going to be home for days and the system is offline until you manually reset it then the system is no good. Do not buy this system until they fix that feature.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the batteries lasted a little longer, but all in all a great camera system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security cameras have given us the sense of security, especially when you can view live every second. I recommend the ones with night vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Only thing is that bees set off the motion. Haven't gotten it adjusted for this yet.

    I would recommend this to a friend