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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 8,222 reviews
  • Rated 3 out of 5 stars

    Do not buy this system yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system would not automatically reconnect to the internet if the internet connection blinked. If you are not going to be home for days and the system is offline until you manually reset it then the system is no good. Do not buy this system until they fix that feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Response time
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Easy to use wireless security cameras

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this system is impressive. Pros: Cameras are 720p I believe and the images look good. There is a bit of a delay but not bad when view live video and using the 2 way audio to talk back and forth. Night vision is adequate for about 15 to 20 feet. You can adjust the sensitivity of the motion detection, and the duration of the recordings once motion is detected. You can choose push notifications by motion or audio detection on your phone app and/or email. You can setup/use just about everything the same whether from the computer browser login or the phone apps. You can activate the siren (which is very loud) on the base station by motion detection or MANUALLY by the computer or phone app. You can add a USB memory stick or Hard drive to the Base Station to have local recordings of what goes to the Cloud Storage, it will overwrite older videos first as it gets full. Basic No-subscription Account is for up to 5 cameras and 7 days Cloud Storage. Battery Life is amazing, have yet to come close to discharging the factory charge the rechargeable batteries came with. The magnetic mounts that are included work very well and allow you to swivel quite a bit (they are rounded), and should work very well for indoor use. Cons: This system as of now does not work with my home automation controller of choice which is Wink. I hope it will in the future. Older Arlo cameras and the direct to Wi-Fi Arlo Qs (no base station) do work with Wink, so there is hope there. Batteries have to be recharged in the camera via supplied USB charger or with a separately purchased charging station, also doesn't come with any spare batteries. The excellent magnetic mounts that come with the unit aren't really practical for outside security cameras (too easy to take the camera), but you can purchase separately outdoor screw in mounts that work well. Notes: The wireless range allowable from the base station (which you plug into your router/switch/extender with a Ethernet cable) is impressive, but will be affected by the materials the signal is passing through. This system is by NETGEAR and worked flawlessly with my NETGEAR Wi-Fi system, no interference. If you do have some interference (camera images less than ideal or Wi-Fi connection problems on devices nearby) first try to move the base station (tethered with an Ethernet cable) further away from the router or extender its attached to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security cameras have given us the sense of security, especially when you can view live every second. I recommend the ones with night vision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Only thing is that bees set off the motion. Haven't gotten it adjusted for this yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is shorter than expected due to frequent activity. Life span is weeks rather than months. Again, due to frequent activation/activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo with audio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad I’d upgraded the Arlo with sound... thank you Arlo! Keep up with the great products. And thank you too Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad they made these rechargable i have the old system and liked it so much i bought this to replace it. Spesker on csmera could be louder though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one after some one tried to break in, set it up and knew I needed another one. I have bought 3 so far and I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had the option of using up to 8 cameras instead of 5 before needing to add the extra storage space contract to support using 8 cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the system all together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home security system, for the first time user. The outside night vision is wonderful. I'm not using the system for inside the residence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hood for what we wanted. Would like to add another camera for additional doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up, with excellent controllability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased cameras after researching several types of WIFI setups, very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system . Was very easy to set up too. Loving the no wires and freedom to move them around if I like. Very impressed with this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One camera did not work, was a hassle to get replacement overall good value slightly high priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it. had this for a while. good if you don't want continuous recording, but only motion activated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up instructions. Once working, we've had to reset the motion detection on each camera quite a few times. The owners manual is digital and I would recommend downloading a copy to refer back to. Cameras are a bit grainy and do not produce really clear pictures, enough to see your image

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work wonderful. I've had them for a few years now. They withheld rain storms and strong winds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thesystem is easy to set up and use (even remotely) with all controls on my phone. The camera clarity is phenomenal. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup/use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased camera to keep an eye on one of my outside cats and porch while out of town. Easy to set up and use the app to view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really simple to set up just in a few minutes, the arlo support team is there if you have any questions really good customer service support

    I would recommend this to a friend